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EastEssence has established a strong reputation for offering high-quality, stylish, and modest clothing that resonates well with its customers, particularly within the Islamic community. Many reviews praise the brand's diverse and fashionable collections, highlighting their commitment to size inclusivity and customization options. However, customers have expressed concerns regarding shipping delays, inadequate customer service responsiveness, and issues with order accuracy, particularly in returns and exchanges. Overall, while EastEssence is celebrated for its product quality and design, enhancing their customer service and logistics could further improve customer satisfaction and loyalty.
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Eastessence have the best prices and shipping in the market. It definitely lives up to the customer hype. Even the returns are so hassle free. Everybody should just once shop from Eastessence to see how good they are.
I had a super great shopping experience with Eastessence last month. It was my first purchase from them and the clothes came in perfect size, fabric, the quality was amazing. I'm again planning to order something during Ramadan.
Thanks a lot for your kind words. Keep shopping!
Eastessence is among the best online shopping portals in US for muslim people. Ordered a lot of times from it and have never been disappointed even once. Specially the staff of Eastessence is so friendly..
Thank you so much, Adiba! Ramadan Mubarak
I've ordered for about 5-6 times from Eastessence. I'm so pleased with the quality and customer services. Never had such a smooth shopping experience from any other online shopping portal. Getting such fine modest clothing used to be so hard in USA, but now it's perfect.
We are so happy to hear that, Amira. Thank you so much for choosing us!
Not only the products but the customer support of Eastessence is amazing, so quick and satisfying. You don't have to keep calling and calling again and again to get your queries sorted. Will surely recommend Eastessence to everyone I know.
Thank you so much for your message, it means a lot to us. Keep shopping!
The collection of abayas, hijabs, tunics are great at Eastessence. You get to see a lot of variety in terms of colors, fabric, design in their products. The prices are reasonable than any other online store. Love eastessence. Love my products bought from them.
Thank you so much for your kind words, Keep shopping!
Eastessence has been the only online store I've been shopping since so long. Thousands of amazing abayas to select from, excellent prices and great stuff altogether. I wish Eastessence more and more success in their coming years Insha'Allah. Keep up the good work.
Thanks so much and Ramadan Mubarak!
Totally satisfied with Eastessence till now. They always surprised me with their awesome new ranges of abaya and hijabs.
Thanks so much Jawaria!
The options at Eastessence are totally satisfying with decent prices and great customer services. People who work and don't find any time to go outside and shop, must definitely look for Eastessence. This is the place they MUST try.
Salam Kalenah! Thank you so much for your kind message, we appreciate it a lot!
Eastessence has always impressed me with their unique line of products, their customer support services, their prices and the frequency of introducing a new line. Every time I open their website, I see a new line of products and end up shopping for the latest range only. One must surely try Eastessence once to see how amazing they are!
I ordered 3 abayas for my daughter a few days back from eastessence from some prime collection which had introduced. I was hesitating a bit about the stuff because of the discount they were offering. But when I received my order, I was so amazed and happy to see the abaya, they were so pretty, great stuff. My daughter loved them. Got an amazing deal at so less price was indeed a good thing for me.
Ordered two jackets from their recent collection. The jackets are so cool, the stuff and the color is perfect, I so loved it. I wore one of them in a party and almost all of my friends asked about it. Great job eastessence. Keep rocking. DEFINITELY going to order again.
I always had such a great experience at Eastessence. Received orders within a week of ordering. The designs and quality are always upto the mark. I've even gifted an abaya to my friend that I bought from eastessence. She called me the other day and asked about the place I bought that abaya from.
I ordered some clothes a days back. The products look fab. Look exactly what they show on the website. No extra shipping fees. The cloth fit perfectly, the fabric is amazing. I had a great experience shopping at Eastessence.
I'm so surprised at the negative reviews. Their Customer support staff is probably the most polite staff I've ever come across. Their collection are so well prized and the designs are really great. The best thing is you don't need to go anywhere else for male wear and kids wear. A one stop shopping destination is Eastessence.
Have ordered a few times from this company. They are superb. The clothes are of amazing quality, the prices are so affordable, the collection is really nice. You just can't stop shopping from eastessence once you start doing it.
As Iman M said this business has no idea how to portray the color of their products accurately. The color you buy is not the color you get. Customer Service is pathetic to say the least. Standard line to complaints appears to be "get stuffed" of course in a civil manner. The Indian tailors do a good job but the quality of fabric can be disappointing. Once bought you are stuck with the product because of the cumbersome returns policy. They even refuse to close my account despite being asked to. Great Islamic tradition from a purported Muslim organisation. NOT.
I've been ordering from east essence for the past 3 years. With the prices being so so reasonable and the collection being the best among all shopping stores, I continued shopping from them. I am rating east essence as an excellent shopping store.
I used to visit dozens of shops looking for stylish Islamic garments only to come home empty-handed. East Essence made my shopping experience a lot easier. I found some of the best garments here. Besides, the payment and delivery process is also highly impressive. I love them.
Beautiful clothing. Exceptional prices. Wonderful customer service. Love EastEssence and have been a loyal customer since last 2 years
Answer: We do have our customer service working all the time. You may contact our customer support team at [email protected]. We'll be happy to assist you.
Answer: Upto a month and mails from India
Answer: No way. My abaya started coming apart after the first wash
Answer: Express shipping takes 3-6 business days for delivery within US
Answer: I hope you had a good experience, I used to have good experience from this company, sadly no longer
Answer: Quality is bad-starts coming undone after first wash
EastEssence is the online shopping store for best quality modest Islamic clothes for men & women. Shop for custom lengths and sizes of fashionable Muslim dresses.


We are glad you had a great shopping experience. Keep shopping!