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EaseMyTrip Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily due to issues with booking confirmations, refund delays, and perceived deceptive practices regarding cancellation policies. Many customers report a lack of effective support, with difficulty reaching customer service and receiving vague responses to their concerns. However, some reviews highlight the convenience and user-friendliness of the booking app, suggesting that the platform has potential if operational issues are addressed. Overall, the sentiment indicates a pressing need for improved transparency and responsiveness to restore customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easemytrip processed full refund on behalf of the flight ticket cancelled by Airline inspite of Airline not willing to give the refund.
Really very nice application for travel ASSISTANCE love this Application really happy with the service
Good support good customer service very cheap price Good support good customer service very cheap price
Very fast and quick response... Quick process and quick refund... Process is smooth... Customer support is helpful
I had good experience with EaseMyTrip during covid pandamic. Booked the flight but couldn't travel due to lockdown. Got good support from EaseMyTrip customer service for the refund process.
It is really a great experience to book tickets on ease my trip. The website is fast and secure and it gives you cheaper tickets
Always I prefer Easemytrip. Best prices and good support team.
Keep it up.
Thanks for Easemytrip team
I AM SATISFIED WITH ALL OF YOUR SERVICES
CUSTOMER CARE IS ALSO VERY POLITE AND HELPFUL
THANKS TO EASEMYTRIP
Good services easemytrip best site for booking flight ticket...
The day since i'm using this App is always a profitable platform compared to other agents in Indian Market
Starting from booking to refund (if required) is just a easy approach. I would really appreciate that we can easily get connected with representatives and they are knowledgeable to solve issues very promptly
Using it from long time for flight booking and got refund during lockdown after lots of follow-up. Suggestion would be to improve your customer care team
BEST WEBISTE FOR FLIGHT, TRAIN, BUS, HOTEL, UTILITY SERVICE IN INDIA.
Awesome flight deals, cheap fares,
No need to go anywhere
One and only ease my trip.
An all rounder application
Happy with overall service... My flight ticket was cancelled and they helped me in getting fulll refund
Excellent services because it is easy to book your tickets with easemytrip so I recommend to book your tickets with easemytrip it is given highly discount provided to the customer.
It's a great site to find cheap bookings and so easy to change bookings also. The customer service is great.
Ease my trip has made flight booking very convenient and hassle free with so many offers that we can avail. A very useful App. The refund process is also very easy and they take care of customer satisfaction.
Super site, nice experience with easemytrip. Promotions discounts are good here. Always booking my flights from easemytrip
Loved their platform. Good in service and much better experience so far. Got a fine deal and my convenience fee waved off.
So far good experience.
From the business
In 8 years of its existence, EaseMyTrip.com has created a niche for itself as being one of the most reliable travel companies of India offering cheapest rates & flawless services. With a workforce of more than 50000 travel agents across India, it is co...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members