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DrGrab Reviews Summary
DrGrab has a rating of 1.9 stars from 68 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DrGrab most frequently mention and customer service. DrGrab ranks 646th among Discount Shopping sites.
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Ordered 3 activation balls on the 8th of June. Did not receive it and no response to emails. $85 down the drain!
I ordened an activation ball, on 6th june 2018.
NEVER RECIEVED! You are taking only peoples money, I wish nobody ever bought something with your company!
Please, think twice, and read all the advices!
Maybe, everybody who had been fooled, can we not send the police to arrest them?
Don't even waste your money. Hopeless as. Won't roll on carpet AT ALL. Very disappointed never again will I buy from this rip off company.
Bought an item and paid extra for delivery by Christmas, which did not and still has not arrived. Cannot get any sort of response from these rogues.
I have ordered good as its written goods from Australia but all arrived from China, took extra for fast delivery but never deliver on expected time, very worst recommended not to buy any good
Paid for Express Post only it is not express, asked for refund and have heard every answer as to why they havnt refunded mony. Will never buy off them again.
With my address clearly stated on the invoice they send it to somewhere else, then expect me to go calling Post offices to find it.
No, I don't get paid to rectify your incompetence.
Call the seller only to be hung up on.
Will never buy from these useless people again.
I bought the furminator really happy with it, works fantastic. Received it within a couple of weeks.
Thankyou for my order received it early than stated completely satisfied. After reading some reviews I thought o no what have I done can think that now good service.
I was worried about my order after reading the reviews. I have now received it... Elephants with flapping ears that sing. Couldn't be happier.
I ordered a Furminator animal hair brush and it cost me a 1/3 of the price that i would have paid on another site and the postage was free, i expected to wait about 4 weeks for delivery but it was here in less than 2. I am very happy with Drgrab and will be ordering from them again.
Express delivery is shown as 3-5 days, but what they don't tell you is that that refers to the despatch time only - actual delivery could take up to 14 days more! Be aware of this when ordering. I found that highly deceiptful. I hope that the product is up to scratch. Watch this space!
I bought both 75ft and 50ft magic hose.
It works just as advertised, very light and easy to use, comes with different tap coupler. Very impressed. Bought one for mum and she also loves it.
Wants to give me half refund for what I just bought that was faulty DON'T BUY FROM THEM BAD STUFF. They showed me a completely different picture from what I got
Ordered 2 remote control LED lights. Put them in place (after delivery took 4 weeks). After 6 weeks one went faulty. It would not turn off, had to take batteries out. Contacted company, they wanted a video as returning it to China was not practical! They eventually sent replacement after another 5 weeks. That did not work and by this time the other one did not work. They are now wanting another video. Tried but they keep saying video not attached. Given up to it now, just can't be bothered. DO NOT USE THIS COMPANY!
Reading the reviews I will not order, I was looking at ordering the slimming pants but think I will get them in the shop now instead. They have really bad reviews.
I ordered a folding crate stated as Large, I would hate to see small!
Took ages to come but did come it was however a small folding basket with handles like a small shopping basket. The handles are warped so the pop out rendering the basket useless. It's so cheap and nasty! I have contacted customer service they came back offering a replacement, I told them it's not as shown or described and it's flimsy and just junk, I said I want a credit not another piece of junk. Last answer, we are sorry if you are unhappy with our service... I responded yet again saying I'm unhappy with the product not the service. I'm tipping I won't hear back again! Dodgy bastards obviously! DONT TOUCH THEM!
I never recieved my product. They used a tracking number that i could not access that alledgedly said it was delivered to me and a photo taken of that (which was bogus) and so i couldnt get my money back. Dont buy from them. They are a rip off
I ordered a dog booster seat and specifically wanted a style advertised by Drgrab. One of a series of photos in the advert was of a different style of seat. I was sent this seat which I specifically did not want. At first they offered me 20% off if I ordered another seat, then 50% and finally a full refund if I sent the seat back. They will not pay the postage from the UK to Australia. I don't trust this company and I think if I send it back it will mysteriously "get lost" in transit.
Reading the reviews about your company I am not sure about purchasing from you?
I was considering ordering the racetrack that bends, flexes and glows in the dark?
But I am NOT interested in buying second hand goods from you which I believe you have done?
WHY do you do that to people who order and pay in good faith?
Only to be let down by you!
Your company has an incredibly BAD reputation!
How do you ever recover from that?
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members