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The company enjoys a mixed reputation, with many customers praising the quality and aesthetics of their products, often highlighting fast shipping and a wide selection of fashionable options. However, significant concerns arise regarding customer service, particularly in relation to return policies and responsiveness. Numerous customers report difficulties in obtaining refunds, with some feeling misled about the return process. Delays in order fulfillment and inconsistent sizing further contribute to dissatisfaction. Overall, while the product quality garners positive feedback, the customer service experience leaves much to be desired, indicating a need for improvement in their support approach.
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Received the dress last night. The color was perfect. I ordered two sizes larger because I was not sure about ordering the a smaller size. Rather be safe than sorry. But I am happy with the dress and my daughter is very excited about wearing it at her birthday celebration. Will add photo after the event.
First off, let me say that this website was recommended to me by a friend of mine who always orders from them for nice fancy dresses. I was skeptical because it was coming from China but let me tell you: The dress was beautifully made! It looks exactly like the picture. It is a little big, however, that was my fault for giving rob measurement. If you want a perfect dress do custom made and go to a seamstress for the correct measurements! I am very pleased and can't wait to get married in this dress! Also the shipping time was amazing it took only about a month for them to make and send the dress! Very impressed!
They surpassed my expectations. I ordered a wedding dress from them and the customer service was okay they did answer me back and apologized for the shipping delay which I was not concerned about (it was a holiday for them). The shipping was in a timely matter I had no issues tracking my order. The dress was amazing, I will still be doing some small alterations but all in all it was a good experience with dresswe!
The dress is beautiful, I ordered it in dark navy color, custom fit, the size is perfect and the satin quality is amazing. Exactly as the picture. I loved it. The customer service is excellent. Thank you, I will definitely order again.
So my sister in law was getting married and my wife was telling me that I should get a new suit. She recommended this suit (which was the one where they were checking for wedding dresses), so I ordered a suit. The package not only had come in time but the suit was pretty cool, the quality of the fabric is amazing, and I got some compliments on the suit. I absolutely recommend this site.
Many thanks... i feel great!
It was a great experience.
For sure this was not my last deal with you guys...
This site has never let me down I have order a few things and have not been disappointed. I have been stopped and asked each time where did you get that dress. The sizing was right and the dress fit great, This is my go to spot.
It was my first time ordering from this site, and I have to say I am impressed. My friend recommended it to me saying the button-down shirts were well made and made him look "fancy". He is always looking sharp, so of course I believed him. It might seem a little expensive, but they are definitely worth it. My shirt arrived just in time for a ceremony I had to attend. I received many compliments on how well my outfit looked. I felt full of confidence, and really enjoyed that evening.
After all these months I was finally lucky to find the best gift for my girlfriend here!
I love all the products and it took me some hours to decide what to choose because all are so chic so elegant and so fashionable. I love the colors, I like the models because they made my choice easier, I found easy to have the best price ever.
There are a lot of dresses for every occasion. OMG my sister saw it and she told to his husband to choose something for her for saint valentine day, I am so lucky always when I find this kind of pages better than in a shop
Always wanted one like this! It's super soft and looks smashing on me. Expedited delivery super worth it! Thank you so much for being an outstanding company and giving me a great product for my money.
I invite you to take your computer and search dresswe.com if you are looking for an special dress for an unique date or ocassion. You could find prom, maid of honor, and weeding dresses.
I really like dresswe.com, I was looking a dress for a date with my actual husband, and dresswe brought to me THE DRESS. So, If you are looking for a dress, the best options are in dresswe.
Jeg skal giftes i marts måned, derfor bestilte jeg tidligt i januar, for at få tid til eventuelle ændringer. Jeg må indrømme at, jeg var lidt skeptisk, over at købe en kjole online. Men kvaliteten er fremragende og præcis som den ser ud på billederne. Vil endda sige at, den er bedre end nogle af de kjoler, jeg prøvede i brudekjole butikker. Tak Dress WE! Jeg vil uploade billeder efter mit bryllup, men jeg ønskede blot at, skrive en positiv anmeldelse med det samme!
The wedding was fantastic and my daughter looked like a little princess! The delivery wasn't too bad, I think we were just so excited when it came in the mail. My only concern was that we ordered burgundy and it was more like a cranberry or even red, but the men's burgundy vests and ties offset the color of her dress and mine. I know dye-lots tend to be different from different companies so is turned out okay. Thank you so much, I will be ordering again when I have another special occasion. This time I will get color swatches to make sure I get the color I was especting
Really enjoyed the experience. My Bride is going to be so beatyfull in her new dress! We did the shopping together and was a very funny. All the prices were excelent and the site were very easy to use. Good variety and good visual. I really can't understand how she couldn't find a website like this before
This is so awesome prices are so cheap and dresses are so beautiful i really love my dress it was my dream gown and i was so down until i found this site
This is absolutely one of the best online mall I ever came across. Durable product, fast delivery, superb customer care services.
Thanks a lot.
Love the dress measure yourself and pick your size according to your measurements your dress will fit you perfectly. I order it in the Champagne and absolutely Love it. It's beautiful made well and design is fabulous. Dress takes time to make they gave me a time frame as to when it be deliver and they follow through. Very happy with the entire experience.
Thank you
I did a lot of search to get the most beautiful dresses for my uncles wedding, and when I saw these it was like a dream come true to find just the dress I desired to compliment my dress! So exited for the big day now that my ensemble is complete with this stunning dress!
I bought once and again and again! I'm in that age where all of my friends are getting married so in the last year I had to assist to lots of weddings!
The first thing I bought was a beautiful blue A line dress and I couldn't be more satisfied, it was delivered right on time, excellent quality, soft fabric, perfect fit! After that experience I went all the way and bought dress, shoes and accessories for the next weddings I attended and once and again it was just great!
I'm definitely hooked!
Answer: Dear Sarah, Thanks for your question here. I have informed your questions to our representatives and you will get a reply shortly. If you have any other questions, please directly contact us at [email protected] or [email protected]. Have a nice day. Best regards, Dresswe Team
Answer: Hi, Nadine, Glad to hear from you. Very sorry to reply so late. Yes, it will showing a different address information when you choose to pay with west union, but please take it easy, it doesn't matter.we can accept your order and your payment.If you have a paypal account, we suggest you pay with it, believe it will give you a more security guarantee. If you have any questions please send email to [email protected] or [email protected], Have a nice day! Dresswe.com
Answer: Unfortunately, I would replace the dress today. I ordered a few dresses two months before prom, and received only one, and the quality was low. I hit a brick wall trying to communicate with 'Susan' in China. And, if you do receive it late, it is difficult and expensive to return it. Good Luck.
Answer: Hi, Kenya, If you give me your order No., We will give you an affirmatory answer. Yes, It depends on the shipping method you chose will take from 5 days to over 2 weeks. Have a good day! Dresswe.com
Answer: Dear Karen, Thanks for your question here. If you want to order from our site. Our suggestion is that you should refer to our size chart so that everything would be fine. If you are not sure about it, you could also go to our live chatn and our representative would give you suggestions, Any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Dresswe Team
Answer: Dear Skey, Thanks for your question here. We have a huge amount customers around the world and they alol speak highly of us. If you want to order, I suggest you choose the size according to our size chart. Of course, we could make the dress according to your requirements, just fill in your requirements when you are placing your order. Thanks. If you urgently need the items, we suggest you use the fastest shipping. Any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Dresswe Team
Answer: Dear Peg, Anything about placing an order you can contact us at 86-29-82016892, or you can send an email to [email protected] or [email protected] Have a nice day, Dresswe.com.
Answer: Hi, dear friend, Thanks for your question here. All the dresses are made in good quality. As for the size, please kindly check our size chart before any order is made. Any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Dresswe Team
Answer: Hi, dear friend, Thanks for your question. Yes, that is possible if we haven't shipped your order. If you have any other questions, please directly contact us at [email protected] or [email protected]. Have a nice day. Best regards, Dresswe Team
Answer: Dear Customer, Thank you for the question here. For customer reviews, please feel free to visit below link: http://www.dresswe.com/reviews/ Thank you. Any questions, please feel free to email us at [email protected]. Dresswe Team
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