Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
DressHead has a rating of 1.8 stars from 458 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DressHead most frequently mention tracking number, free returns and return policy. DressHead ranks 1869th among Women's Clothing sites.
We monitor reviews for authenticity
DO NOT ORDER from this site, it's a scam, the sizes are insane, and the product is total crap. Bad experience overall, will never ever use them again.
This has been the worst experience ever. I thought i had eveything together i had finally found dresses i couldnt find anywhere and i received them late, they didnt fit, just a quick scan through my long experience. I was trying to return the items for one they were for my graduation ceremony and they came 2 days later that was the first thing is to why im upset, the dresses didn't fit and i looked at the provided measurements, i also had issues trying to get a tracking number and now to sum it all up no one will respond to my emails and i found this is a SCAM PLEASE DO NOT ORDER ANYTHING. The clothing was nothing like the picture only color wise, the dresses were paper thin, they didn't fit i didn't even get into it, there is not customer service number, only email, they are very unprofessional and ruined my day. I ordered in advance so i will have my stuff and got it 2 days after my honoring ceremony. These dresses went to the trash since i got no reply i contacted my bank and i did more research before doing so THIS IS A SCAM! Please please dont go to DRESSHEADS.com
My bank is well known and they disputed the problem asap. They are able to see its a fraud. And it was.
I just wish that the shipping price was set one price. It was be good if they had coupons to take off of the shipping part.
I ordered, and saw, that you could return for free, adress in the usa. Need to return and was told i had to pay and send it to china. Yet it states on the website otherwise. Help
I love the prices the products and how easy it is to search through each category. I will continue to order I'm completely satisfied
I was scared after reading all the horrible reviews AFTER I had already ordered my bathing suits. Figured it was $80 down the drain but crossed my fingers. After ordering I didn't hear anything for about 5 days - I was waiting for a purchase confirmation. I received an email with confirmation and a tracking number. I ordered on June 4th and received the suits on June 17. The suits are AMAZING! They aren't cheaply sewn and are the same material and quality I get from Victoria's Secret. I am 5'3" and weigh 105 and I ordered some small and some medium. Use the measurement chart below each suit to decide! I am soooo happy with this purchase! I can't vouch for their clothes or shoes but if you need some swimsuits this is the place! Yay!
Do not order - The quality of the clothes and accessories is extremely terrible. Sizes are not consistent and generally smaller than advertised. Additionally, they sent the wrong stuff and refuse to fix it -
After reading online reviews I was skeptical, but then realized that there are probably 10 positive experiences for every 1 bad; so decided to give it a chance. The shoes I saw on the website I couldn't find anywhere else; they arrived in approximately 14 days from order and I LOVE THEM. It would be nice if you were given shipping information post order process and the site doesn't clearly identify that they are outside of the United States, but overall my experience was positive
I purchased $85.00 worth of clothing from them. They state free returns on their site and look to be located in California. I understand some people dropship from other countries, but I contacted them and they wanted me to pay shipping back to Hong Kong, which cost almost as much as the items. I also contacted PayPal and opened a dispute. PayPal does not protect their buyers as they want me to pay to return the items to Hong Kong as well. The items I received were horrible quality! See through dresses, swimsuits that ripped as soon as you put them on. DO NOT BUY FROM THIS COMPANY!
You think you are getting clothing that you have seen on other boutique websites, but that is false advertisement. I fell pray to the scam and received a shipment of cheap clothing that I wouldn't even wear around the house. Not to mention, you have to pay a fortune to have it shipped to you, which won't be refunded. Most of the clothing was see through.
I have had a great experience with this company and they will help you in anyway... And if you have questions they do not mind taking the time to conversate with you.
They sent the wrong items, and then refused to answer any emails asking for help.
I would avoid this site!
I placed an order. I immediately calcelled that order because I decided to order different shoes (a more expensive order) the ONLY email they responded to said they'd cancel the 1st order. Well the very next day they charged my Credit Card for BOTH orders and now refuse to respond to my emails. I will be contacting my Card to dispute the order they never cancelled like they said they'd do in the response email. And if the order I actually want doesn't ship soon, I will dispute that too! They shouldn't say "order will arrive in 8-14 days" if they wont even ship it in the 1st week...
Dresshead is my go to for fashion clothing! Great prices and the clothes are great quality!
Great customer service too (which can be hard to find!)
Sent back 2 dresses, to small, it's been over a month and they still haven't credited my account, I have a tracking number, it said they got the package almost a month ago, don't buy from this company
I ordered a black bathing suit high waisted and I ordered a 3x. I normally wear XL so I thought this would be ok. No. The bottoms were a little tight but not bad. And I could not fit the top around me it was tight and was wrong size couldn't even fit my chest in the top. Will not be buying from DressHead again.
By accident I found your site! Ordered shoes, overalls, Price you can't beat! Overalls fit great! I'm 61 never wore Overalls! Will tell my friends and family, I will be ordering again thx Cynthia Burnett
MY ITEMS WERE CHEAP BUT IT WAS GOOD TO KNOW I CAN ORDER AT A GREAT PRICE THE ONLY THING IS THAT THE TAXES ARE A LITTLE HIGH BUT THE CLOTHES ARE CHEAP AND THE THINGS I ORDER WAS A GREAT MATERIAL
I have an online store and order from Dresshead all the time, if your customers go by the size charts of individual items, they will fit perfectly. Love, Love love the variety of items. Recently ordered prom dresses for some girls and they love the dresses. I'll attach a picture.
I ordered an item and when it came it looked nothing like the picture and the material quality was so bad that you could see through it. They said I could return it but would have to pay shipping. The rate to send it back was $100. I called PayPal and they did refund me and I trashed the outfit. Do not get anything from this place!
Answer: You got part of your order and now Pay pal is going to request that you return items for a full refund. Dresshead has a California address but they are located on China. They don't accept returns to the California address. They also lost on their website that clothes must have tags when you return them. They did the same thing to me and I am still fighting to get my money back. Paypal couldn't help me based on not having buyer protection. I wish you the best in getting your money back. I have reported to several government agencies to try to shut these crooks down.
Answer: It may take 8-15 days to arrive. They posted the shipping time on website, but you need pay attention to see it before you check out the order
Answer: It's better order one size up
Answer: You can email [email protected] for the tracking #
Answer: Dresshead doesn't have a number for customer service. They only provide email assistance which becomes ignored after you realize that you have been had.
Answer: All the close are badly sewn and are nothing like the picture.
Answer: How long ago was the order out in? It took almost a month for me to get part of my order which was garbage. I never got refunded for my other two items. I tried to do a return but it costs more than I paid for a return to China.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account