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DressHead

1.8

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DressHead Reviews Summary

DressHead has a rating of 1.8 stars from 458 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DressHead most frequently mention tracking number, free returns and return policy. DressHead ranks 1869th among Women's Clothing sites.

service
70
value
69
shipping
71
returns
60
quality
65

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Massachusetts
1 review
4 helpful votes
Follow Kim C.
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DO NOT ORDER from this site, it's a scam, the sizes are insane, and the product is total crap. Bad experience overall, will never ever use them again.

Date of experience: June 26, 2019
Georgia
1 review
2 helpful votes
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This has been the worst experience ever. I thought i had eveything together i had finally found dresses i couldnt find anywhere and i received them late, they didnt fit, just a quick scan through my long experience. I was trying to return the items for one they were for my graduation ceremony and they came 2 days later that was the first thing is to why im upset, the dresses didn't fit and i looked at the provided measurements, i also had issues trying to get a tracking number and now to sum it all up no one will respond to my emails and i found this is a SCAM PLEASE DO NOT ORDER ANYTHING. The clothing was nothing like the picture only color wise, the dresses were paper thin, they didn't fit i didn't even get into it, there is not customer service number, only email, they are very unprofessional and ruined my day. I ordered in advance so i will have my stuff and got it 2 days after my honoring ceremony. These dresses went to the trash since i got no reply i contacted my bank and i did more research before doing so THIS IS A SCAM! Please please dont go to DRESSHEADS.com
My bank is well known and they disputed the problem asap. They are able to see its a fraud. And it was.

Date of experience: June 26, 2019
Georgia
1 review
2 helpful votes
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Love dresshead..
June 23, 2019

I just wish that the shipping price was set one price. It was be good if they had coupons to take off of the shipping part.

Date of experience: June 23, 2019
Florida
2 reviews
2 helpful votes
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Not good
June 21, 2019

I ordered, and saw, that you could return for free, adress in the usa. Need to return and was told i had to pay and send it to china. Yet it states on the website otherwise. Help

Date of experience: June 21, 2019
Florida
1 review
1 helpful vote
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I love the prices the products and how easy it is to search through each category. I will continue to order I'm completely satisfied

Date of experience: June 20, 2019
Michigan
1 review
1 helpful vote
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I was scared after reading all the horrible reviews AFTER I had already ordered my bathing suits. Figured it was $80 down the drain but crossed my fingers. After ordering I didn't hear anything for about 5 days - I was waiting for a purchase confirmation. I received an email with confirmation and a tracking number. I ordered on June 4th and received the suits on June 17. The suits are AMAZING! They aren't cheaply sewn and are the same material and quality I get from Victoria's Secret. I am 5'3" and weigh 105 and I ordered some small and some medium. Use the measurement chart below each suit to decide! I am soooo happy with this purchase! I can't vouch for their clothes or shoes but if you need some swimsuits this is the place! Yay!

Date of experience: June 18, 2019
New Jersey
1 review
1 helpful vote
Follow Caroline M.
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Do not order - The quality of the clothes and accessories is extremely terrible. Sizes are not consistent and generally smaller than advertised. Additionally, they sent the wrong stuff and refuse to fix it -

Date of experience: June 16, 2019
Missouri
1 review
5 helpful votes
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Positive experience
June 13, 2019

After reading online reviews I was skeptical, but then realized that there are probably 10 positive experiences for every 1 bad; so decided to give it a chance. The shoes I saw on the website I couldn't find anywhere else; they arrived in approximately 14 days from order and I LOVE THEM. It would be nice if you were given shipping information post order process and the site doesn't clearly identify that they are outside of the United States, but overall my experience was positive

Date of experience: June 12, 2019
California
2 reviews
9 helpful votes
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DO NOT BUY!
June 12, 2019

I purchased $85.00 worth of clothing from them. They state free returns on their site and look to be located in California. I understand some people dropship from other countries, but I contacted them and they wanted me to pay shipping back to Hong Kong, which cost almost as much as the items. I also contacted PayPal and opened a dispute. PayPal does not protect their buyers as they want me to pay to return the items to Hong Kong as well. The items I received were horrible quality! See through dresses, swimsuits that ripped as soon as you put them on. DO NOT BUY FROM THIS COMPANY!

Date of experience: June 12, 2019
Georgia
1 review
5 helpful votes
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You think you are getting clothing that you have seen on other boutique websites, but that is false advertisement. I fell pray to the scam and received a shipment of cheap clothing that I wouldn't even wear around the house. Not to mention, you have to pay a fortune to have it shipped to you, which won't be refunded. Most of the clothing was see through.

Date of experience: June 9, 2019
South Carolina
1 review
1 helpful vote
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Awesome
June 10, 2019

I have had a great experience with this company and they will help you in anyway... And if you have questions they do not mind taking the time to conversate with you.

Date of experience: June 8, 2019
Tennessee
2 reviews
9 helpful votes
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Beware of scam!
June 7, 2019

They sent the wrong items, and then refused to answer any emails asking for help.

I would avoid this site!

Date of experience: June 7, 2019
Washington
3 reviews
10 helpful votes
Follow Debra L.
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I placed an order. I immediately calcelled that order because I decided to order different shoes (a more expensive order) the ONLY email they responded to said they'd cancel the 1st order. Well the very next day they charged my Credit Card for BOTH orders and now refuse to respond to my emails. I will be contacting my Card to dispute the order they never cancelled like they said they'd do in the response email. And if the order I actually want doesn't ship soon, I will dispute that too! They shouldn't say "order will arrive in 8-14 days" if they wont even ship it in the 1st week...

Date of experience: June 7, 2019
California
1 review
2 helpful votes
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Dresshead is my go to for fashion clothing! Great prices and the clothes are great quality!
Great customer service too (which can be hard to find!)

Date of experience: June 5, 2019
Missouri
1 review
4 helpful votes
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Sent back 2 dresses, to small, it's been over a month and they still haven't credited my account, I have a tracking number, it said they got the package almost a month ago, don't buy from this company

Date of experience: June 1, 2019
Germany
1 review
2 helpful votes
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I ordered a black bathing suit high waisted and I ordered a 3x. I normally wear XL so I thought this would be ok. No. The bottoms were a little tight but not bad. And I could not fit the top around me it was tight and was wrong size couldn't even fit my chest in the top. Will not be buying from DressHead again.

Date of experience: May 30, 2019
Colorado
1 review
1 helpful vote
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By accident I found your site! Ordered shoes, overalls, Price you can't beat! Overalls fit great! I'm 61 never wore Overalls! Will tell my friends and family, I will be ordering again thx Cynthia Burnett

Date of experience: May 24, 2019
Mississippi
1 review
0 helpful votes
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MY ITEMS WERE CHEAP BUT IT WAS GOOD TO KNOW I CAN ORDER AT A GREAT PRICE THE ONLY THING IS THAT THE TAXES ARE A LITTLE HIGH BUT THE CLOTHES ARE CHEAP AND THE THINGS I ORDER WAS A GREAT MATERIAL

Date of experience: May 23, 2019
Canada
1 review
5 helpful votes
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I have an online store and order from Dresshead all the time, if your customers go by the size charts of individual items, they will fit perfectly. Love, Love love the variety of items. Recently ordered prom dresses for some girls and they love the dresses. I'll attach a picture.

Date of experience: May 22, 2019
New York
1 review
5 helpful votes
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I ordered an item and when it came it looked nothing like the picture and the material quality was so bad that you could see through it. They said I could return it but would have to pay shipping. The rate to send it back was $100. I called PayPal and they did refund me and I trashed the outfit. Do not get anything from this place!

Date of experience: May 19, 2019