DresSaleReviews 496

I was sent the incorrect item recently and they sent me the correct one immediately without having to wait for the return of the incorrect item, all prepaid, Their customer service has always been excellent, and it's worth it to spend a bit more for quality.

I have ordered 2 different things to collect from this store now and they both arrived 1 day before they said they would. Nice and simple. No complaints.

I ordered 2 ceiling light fixtures at about $115 each. On top of the purchase price, I paid about $40 for express delivery, and insurance on the order. The site clearly states 3-5 business days for delivery. After I waited for over a week, I looked on the FAQs to see 8-10 business days. After I waited past that, I contacted them, and they replied to wait patiently. I ordered these Oct 20 and they arrived Nov 28, which is 27 business days. One of the fixtures arrived broken. They agreed to replace the broken fixture, but they didn't have it in stock. I told them I could wait 45 days, but apparently that was not an option. Because I needed a pair of matching fixtures, I couldn't just order a different one from the catalog. I gave them 5 choices of fixtures that didn't show out of stock on the website but they wrote back that they were out of stock. It's now December 19 and we're still dancing this dance. I just want my money back. They not only refuse to refund my "express" delivery charge, saying I needed to allow time for processing and packaging, they also insist that I have to ship the light fixtures back to China at my own expense in order to get my money back (less shipping and insurance). So much for their insurance. I've gone back to my credit card company to ask for a refund. This was a miserable experience.

Very fast delivery. Less than two week!
Products exactly as advertised... Perfect!
Great costumer service.
This company is one of the best online shops.
Thank you!

I have always received my purchases on time and if i have any problems they take care of it. I am extremely happy buying from here and i will continue ordering from them as lone they have what i need. Thank you

I paid extra for 2-4 day shipping for a dress I needed to have within 7 days. I had no use for this dress after the 7 days so I even bought shipping insurance since I assumed this was insurance that the product would arrive in 2-4 days. This more than doubled the cost of the dress. They sat on the order for four days and shipped it too late to be of any use to me. It would cost more to return the dress than the actual sales price. Don't buy from them unless you are in no hurry to receive your item, they are in no hurry to process orders and are unresponsive to complaints

Dressale is the top website for Women Fashion... I saw this site on internet then i decided to purchase something here... recently i bought a dress from here. It is my first online shopping. They delivered me at right time and right products. Quality dress materials and fast shipments... the product was excellent in stuff and design that they shown as web page... till now i used this website and recommended to all my friends..

I couldn't be happier, I recently received my parcel. It arrived so quickly. I personally think that the website was easy to navigate too, was able to order a lot of products in short period of time. Thank you Dressale for pretty products.

Amazing store! The colors and quality of the dresses are top notches and I always get so many compliments on these dresses! I really enjoyed shopping at this store. Great service and beautiful product

The pictures are beautiful. The clothes are really great! They are great and perfect for you! The shipping and services are really fast. The logistics is really fast with fast shipments. The clothes are really beautiful just shown in the picture.

I ordered 4 items and got them in about 2 weeks time. Everything was true to size and fit the description and pictures pretty well. For the price everything was decent quality. I'm overall really happy with my purchase! Will order again!