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DressAfford

3.3

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DressAfford Reviews Summary

DressAfford has a rating of 3.3 stars from 237 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DressAfford most frequently mention and wedding day. DressAfford ranks 17th among Wedding Dresses sites.

service
28
value
30
shipping
31
returns
24
quality
28

We monitor reviews for authenticity

California
1 review
13 helpful votes
Follow Carla S.
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I'm so happy with my dress! Great communication! Great shipping! Admittedly the dress is a little bluer than I thought it would be, but it's GORGEOUS! I cannot wait to wear this beautiful creation on my wedding day! Thank you thank you thank you!

Date of experience: December 23, 2019
Virginia
2 reviews
29 helpful votes
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Very Impressed!
December 25, 2019

I am so very impressed! I had searched everywhere for a dress for an awards ceremony. I went to all the major department stores, the plus size specialty shops, and a few local gown sales places. NOTHING! I was at a loss when I started looking online. I searched for plus size dresses, and this site came up. I really liked their selection and affordable prices. I then narrowed my search for just a line dresses, knowing that's what looks best on me. I was extremely nervous because I only had 2 weeks for the dress to get here, and if it didn't fit, I would be left with nothing. So, I read reviews and thought I'd take a chance. I'm glad I did!
The dress came earlier than expected. I ordered on Dec 1st. I received the dress a few days ago. My shawl had come in a couple days sooner, but it was a separate order because I forgot to order it with the dress. I did not get a custom fit, I ordered the dress just as it measured for a size 26. It fit just as I had expected. I will be wearing a bra with it just because I am going to an event with high school kids, and dont want to seem inappropriate with a little too much cleavage. But if it were for an evening out or an adult cruise, I would have been fine. As everyone else has said, the dress is well made, and is beautiful. I do not wear dresses and don't like clothes shopping period, so this was great to have it arrive and fit. The split in the dress comes to just above my knee, and the length is just perfect for me. I can wear flats and still not drag on the floor. I am about 5'7&. The material is flowy and hangs well. The netting and embroidery at the top is not itchy at all, and sits well. And the top comes right to my neck, so I will not have to worry about wearing a necklace.

Thank you so very much this site! I may be looking for a mother of the bride dress shortly... and with out a doubt, I will be ordering from you. I'm not even stepping foot in the mall!

I am beyond happy!

Date of experience: December 23, 2019
Nevada
1 review
3 helpful votes
Follow Shannon N.
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I ordered a bridesmaid dress on this website and the dress came in a timely manner. But the dress was 2 sizes too small. I'm a size 4. The material was incredibly cheap. The cost was $108.09. I would never purchase a dress of this material for $100. I would spend $20 on a dress like this. I tried to return the dress and the policy that was sent said they have to take 20% off for shipping. I would have to spend $65 just to send it back to China. The suggestion was to sell it on eBay or craigslist if I chose not to return it or donate it. Total rip off. I still need a dress for the wedding. Scam!

Date of experience: December 17, 2019
Dressafford C. — DressAfford Rep
over a year old

Hi Shannon,

Good day.
Sorry for any inconvenience may have caused you.

The sizing of the dress runs true to our size chart and
Everything is correct on your order. If customer purchased
Incorrect size and would like to return for a refund, we are
Afraid he/she must follow our return instruction to get a
Refund. Return policy is presented online for our viewer's
Reference and if you do not agree with company policy
You can choose to shop elsewhere before.
Usually if you use USPS service to ship the item back
The postage will be around 15-20 USD through all those years.
65USD is insane and policy maker should be blamed. Not us.
If you think postage is too much we can also offer to issue 50%
Refund if you donate the dress to Goodwill or other organizations.
It is a plan B which makes the world a better place.
I hate to say but If you are looking to buy a 20USD dress I think you've come to the
Wrong place the first place. We recommend wish.com. Thank you
And have a nice day!

Best Regards,
Alex

Australia
1 review
26 helpful votes
Follow Tamara J.
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Nothing like the photo!
December 12, 2019

Different material used!
Neckline terribly uneven and poor workmanship.
All made in China
Customer measurements provided and about 1.5 sizes too big.
Need to find a wedding dress in 3 weeks!

Date of experience: December 12, 2019
Dressafford C. — DressAfford Rep
over a year old

Hi Tamara,

Sorry for any inconvenience may have caused you.
I checked pictures of the measurements of the dress
And everything seems fine. I am unable to figure out what
Caused the ill-fitting. The neckline part is indeed uneven and we would
Like to compensate on the issue. We will have our customer rep reach to you
Via our support email to help resolve the problem. Sorry again.
Have a nice day!

Best Regards,
Alex
Seems great.

Michigan
1 review
3 helpful votes
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Exactly as pictured
December 4, 2019

I was worried ordering online but I did send in my measurements and in 5 weeks my dress came and fits perfect in every way. Quality material, heavier than expected and just as pictured. I am very happy!

Date of experience: December 3, 2019
New York
2 reviews
23 helpful votes
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A perfect dress for me!
November 15, 2019

It's perfect. The dress I ordered from them made me feel beautiful and comfortable at the same time.
Because I'm short and have a short torso, I already have in mind of what kind of dress I'm getting. I would suggest to know your body first, the type of dress that suits and compliments your body, and comfort level.
So a little something about me. My body shape is spoon so I would gain weight around my stomach. I'm not particularly comfortable with mermaid dresses because the slim fit would just emphasized what I don't want to be seen. By that, halter tops and other emblishments would make the focus on the torso instead. Since I do get bloated after a meal, I didn't have to worry my stomach peeking because it's perfectly hidden. I was carefree all night.
The dress was sewed and assembled professionally.
The only thing that I questioned was the emblishments because it look like goldish tone on the model but when I unboxed mine it was a little bit off like it was more light yellow orange. After a while of wearing the dress, the beads seems to move around and little bit loose but I didn't mind since it was just a couple of beads.
Additional info:
I chose the color stormy and customized the dress to my size. I am 5'2,110lbs, 32-28-35.5.
Stormy is like a grey-blue color and eventhough I wasn't expecting the beads to be more a little orange it was just luck that both colors compliment each other.

Date of experience: November 14, 2019
NL
1 review
0 helpful votes
Follow Maureen C.
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This dress is so pretty. Simple, but classic design. I sent in my custom measurements, and it arrived very quickly and was absolutely perfect. The tailoring was perfect. The satin material does wrinkle though, so be sure to keep it in a large enough storage bag and allow enough time to get it steamed before wearing. No complaints though. I loved the dress. I was iffy about ordering from China, but this particular company was a joy to do business with. Thanks again! Maureen from Texas

Date of experience: October 31, 2019
California
1 review
0 helpful votes
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Beyond Expectation
October 30, 2019

Their wedding gown is gorgeous... When it was in the bag I had second thoughts, but after trying it on, the details in it was exquisite. From the minor details you can see that the seamstress spent a lot of time on the details. I also asked which petticoat is best for this dress and the representatives are extremely helpful. This amazing site provides exceptional customer service and their prices are really reasonable. Where else can you find great quality wedding gowns at such competitive rates.

Thank you to everyone at dress afford.

Date of experience: October 29, 2019
California
1 review
0 helpful votes
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A happy bride-to-be
October 26, 2019

Absolutely love the dress! I ordered custom measurements and it fits perfectly. I cannot wait to wear it on my wedding day. Also, they have amazing customer service I originally ordered a dress but I did not notice they did not have it in white and they immediately helped me and changed my ordered and refunded me the difference.

Date of experience: October 24, 2019
Oklahoma
1 review
3 helpful votes
Follow Natalie A.
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I travel for work and was unable to check my dress once it was delivered. Of course I do understand return policies, however, THEY SENT THE WRONG DRESS. Now they will not take the dress back that they sent me and I will not be getting the one I actually ordered. Very hurt.

Date of experience: October 22, 2019
Dressafford C. — DressAfford Rep
over a year old

Would you please turn the dress inside out and check again?
Thanks for your cooperation.

Indiana
1 review
4 helpful votes
Follow Sue O.
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Disaster
September 26, 2019

I received my dress today and it's huge. I sent my measurements for a custom dress and the dress arrived st least one size too big. I couldn't even hold it up to take a photo.

The jacket, however is too small. I don't understand how one set of measurements could produce both extremes of too large and too small.

IF it fit, it would be lovely. Right now I'm two weeks away from my wedding and no clue what I'm wearing.

Oh, and custom measurements means no returnsno refund.

IF you use this company I'd allow plenty of time for correcting errors or replacement.

David's Bridal here I come, I guess.

Date of experience: September 26, 2019
Dressafford C. — DressAfford Rep
over a year old

Hi Sue,

Good day.
This is Alex from DressAfford and we are sorry
To learn that the dress does not fit you well.
Please kindly note all dresses will go through
Twice quality inspection and we have pictures
Of your dress being measured at each dimension
To show the accuracy of the dress itself.
Besides, even if you go to a local boutique the tailor will
Also have the dress altered up to three times before it fits
You like a glove.
We aim to help brides who do not even have the budget to go to DB's.
Good luck with the dress hunting!:)

Best Regards,
Alex

GB
1 review
2 helpful votes
Follow Joanne W.
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I'm so happy
August 13, 2019

As promised my two dresses arrived on the date promised and to my customised measurements, they fitted perfectly and were of good quality and well made.
I cried when I tried the first one on.

Date of experience: August 12, 2019
Texas
1 review
1 helpful vote
Follow Elisa C.
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Wow!
August 7, 2019

The dress is wonderful.

Everything is great no matter the fabric of the dress or the type of the train.

The dress is really nice and it makes me look like a queen.

Thank you very much for your service. Hightly recommended!

Date of experience: August 7, 2019
Georgia
1 review
23 helpful votes
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I LOVE MY DRESS
August 7, 2019

To conclude first, I did really like this dress, and so did my fiancee. Also, the customer service was very very helpful and responsive. The live chat was very very helpful, as they were responding to my questions and they would actually go back to the warehouse and take a picture of the dress so that I could see the dress in both ivory and white.

However, when the dress arrived, I was disappointed at first because:
1) The beads on the dress looked a bit cheap... So I actually took out most of the beads, and just kept some of the small pearls. I liked it after I removed the beads.
2) The size. So the bust, waste, length and everything was perfect as measured (i did the custom-sized dress), but the parts I was not asked to measure (e.g. Neck to chest, chest to shoulder) didn't work for me. The chest-to-shoulder/neck was too long so it looked really big on me. I actually had to sew those areas myself which took some time. However, after I altered it, I liked it much better.

Overall, very nice dress, very well made. I already wore it for my engagement photo, and will also wear it for my lunch reception!

Date of experience: August 7, 2019
Texas
1 review
12 helpful votes
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I ordered the Midi Dot Lace Illusion dress July 3rd and it arrived July 29th. I am a size 6 to 8 in US clothing and small busted. I had a seamstress measure me and then compared the measurements to what was listed on line. I decided to go ahead and order the next size up based on the measurements which wound up being a size 12. It is really pretty, however, the petticoat is absolutely not needed as there are already lots of layers to the dress. For me the dress is way too fluffy and the tulle is bunched up in the back of the dress quite a bit. Overall a very pretty dress, but I don't think I will be wearing the dress. Unfortunately, returns are difficult since this is not an American Company and so I will just be selling the dress online.

Date of experience: July 30, 2019
Dressafford C. — DressAfford Rep
over a year old

Thanks for sharing your shopping experience with Dressafford!
We wish you have a nice day!

Regards,
Alex

Maryland
1 review
2 helpful votes
Follow Linda P.
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I ordered a custom measurement dress because I am so short, and what was sent was not at all the dress depicted on the website. What I ordered had a bloused top onto a more fitted skirt that flared after the hipline. So it should have fit at the hip. What I got was a fully gathered skirt onto elastic at the waist. Looked hideous. My hip measurmenet ws 31". Fabric at the hip measured 75"! Looked like a potato sack. Customer service would not take it back, even when I sent pics to show that it was not what I ordered. Offered me 20% refund. I should have thrown $170 down the toilet.

Date of experience: July 25, 2019
Dressafford C. — DressAfford Rep
over a year old

Hi Linda,

Good day.
This is Alex from DressAfford. We are sorry to hear that the dress does not fit you well.

I checked pictures of your dress from our QC department and there is nothing wrong with the
Measurements. When I refer to your review I began to figure out.
Below is the measurements you submitted in our system, kindly note I did not mean to expose your personal measurements.
Bust: 39
Waist: 31.5
Hips: 38.5
Height: 61

You stated in your review My hip measurmenet ws 31". Fabric at the hip measured 75"!
Honestly I haven't seen a dress with hips measurements of 75‘’ yet.
But we could see your actual hips measurements does not keep accordance with the one
Submitted in your order.
Please kindly note we are not to blame for the ill fitting but we still offered you 20% refund under
This circumstance. Your understanding is appreciated.

Best Regards,
Alex

GB
1 review
27 helpful votes
Follow Tara B.
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I will be honest, I was nervous about ordering a wedding dress. Ive ordered numerous bridesmaid dresses (which have always turned out to be absolutely gorgeous) from this amazing site but ordering bridesmaid dresses inst has nerve wracking as 'the one'. My nerves were totally unfounded. This dress is STUNNING! I asked for a customization which were accommodated fully & if they couldn't do it they couldn't be more apologetic & offered alternatives.

I would definitely go for ''custom sizing''; if possible. I added a couple of inches here & there to my measurements so the dress just needs a few minor alterations (but thats through my own choice)

The dress itself is surprisingly light weight. I ordered Ivory but its more of an off white which is perfectly fine for me. The detailing on the ''; belt''; is gorgeous.

The tailoring process was super quick! And delivery was even faster.

Would definitely recommend.

Date of experience: July 23, 2019
GB
1 review
1 helpful vote
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Everything was darling! The perfect choice to include in our big day:)
Will update my review with pics when they are available!

Date of experience: July 16, 2019
Massachusetts
1 review
4 helpful votes
Follow Caitlin H.
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We ordered my bridesmaids dresses from this site... my ones bridesmaids dress is so big that no seamstress is willing to touch it.
My matron of honor ordered one dress in her normal size. Was too small reached out to them and they sent a replacement with her paying for it. And the one they sent is even smaller than the first and way too short. Shows her booty!
When I reached out to them, I was told that there is nothing they will do for the extra large one and they have yet to respond in regards to my matron of honors dress issues.

I was very calm and easy going until this BS and now they won't even respond!
$400 down the drain!

Date of experience: July 10, 2019
Dressafford C. — DressAfford Rep
over a year old

Hi Caitlin,
Good day.
We are sorry a second negative review came in regarding the same case (14-day return time window).
Please kindly note the first 24W order was received long time ago and the lady
Who ordered the dress did not follow our size chart. This is why she thought it was
Smaller.
We did not send any replacement since we made no mistake. In May a second order was
Placed and the dress was in size 14. (the last one is 24W).

And we have very very strict return policy on our site. (Every complaint including return request
Must be within 14 days upon delivery).

We were also very calm. We respond timely, stay calm and stay real all the time. Thank you!

Best Regards,
Alex

Colorado
1 review
7 helpful votes
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BUYER BEWARE the "Dress Afford" return policy. Note that you only have 14 days to return your item AND you only get 80% of original price and no refunds for shipping. I had my dress shipped to the bride so she could check it out for color, and then I did not visit her for about 20 days after receipt since I live in another state. The dress did not fit so I wanted to send it back with tags still on. Dress Afford management refused to accept it back after my plea and explanation. I thought that was very unreasonable and I am now out $139!. Also, I didnt think the dress was a nicely made compared to the photo. Stitching at the cuffs and hem was not well finished. My overall experience was very frustrating and I would never purchase from this company again.

Date of experience: June 28, 2019
Dressafford C. — DressAfford Rep
over a year old

Hi Nancy,

Good day.
We are very sorry to learn that you are not satisfied with your purchase.
Please kindly note different stores have different return policies and it is
Very import for customers to accept the return policy before checking out
Online. And 14 days time window is fair compared to most bridal stores which
Only allow 7 days upon receipt of package.
We feel very sorry you have to review us 1 star to restate our return policy but we
Are not going to change our company polices since they are set for the greater good
Of both customers and us. Thanks for your understanding!

Best Regards,
Alex

From the business

Shop Wedding Dresses, Bridesmaid Dresses and Prom Dresses at Dressafford. We have the latest and trendiest styles! Just look at our catalog to find your dream dress.