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DraftKingsReviews 340

1.1

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DraftKings Reviews Summary

DraftKings has a rating of 1.1 stars from 340 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DraftKings most frequently mention customer service, bank account and debit card. DraftKings ranks 43rd among Fantasy Sports sites.

service
192
value
178
shipping
105
returns
121
quality
159

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Pennsylvania
1 review
1 helpful vote
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Do not join!
February 13, 2023

This is the worst online betting site ever! They lie so much and then if you do win… you can't even log back into your account. $#*! this site and I wish that I could see them in person!

Date of experience: February 12, 2023
Indiana
1 review
5 helpful votes
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I read these reviews and I am shocked! I have been an attorney for 50 years and have never, ever seen anything like this. From these reviews it is clear that the operators of DraftKings are engaged in serious crimes. I read in one account that they are operating in Bulgaria which makes it far more difficult to recover from them. If anyone wants to be a potential plaintiff in a class action against to recover the stolen proceeds contact me by email at *******@aol.com

Date of experience: February 12, 2023
Florida
2 reviews
4 helpful votes
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Draft kings will advertise every commercial break during the super bowl. They will allow you to deposit funds even when you reside in a state that you can't use them to bet while in your state. They will then hang onto your funds and not process a refund on a weekend. Their site will state that if you have a debit card on file that accepts push deposits your refund will process in less than 24 hours but then when you call will say they only process refunds and withdrawals Mon through Friday from 9 to 5 and that it will be at least 2 days not including the weekend even when your home page will show the funds are gone right when you request it. Deceptive! Don't use them if you expect to be able to bet on the game unless you are in a state that allows you to bet with them. Horribly Deceptive I hope someone files a class action suit against them for this.

Date of experience: February 12, 2023
Michigan
1 review
0 helpful votes
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Sports bets
February 10, 2023

They are great at taking your money on bad sports bets and their casino games. But once u have a good sports bet they canceled out half of your picks or take 30 minutes for someone to review your bet. Absolute turd of a betting site. Support local and kick these guys to the curb

Date of experience: February 10, 2023
New York
1 review
0 helpful votes
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Ripoff
February 4, 2023

They have a special where you bet moneyline of nba game and if your team ever goes up by 10,you win bet on spot. Only thing is, bastards don't pay off. Houston up 19 to 6 over Toronto on 02/03 and they never paid off. Done with this site.

Date of experience: February 3, 2023
Iowa
1 review
7 helpful votes
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I have several gambling apps and have contacted customer support successfully regarding issues until now. DraftKings is horrible. No live customer service. The only way to contact them if there is an issue - say they lock your account - is through messaging. Then, you never hear from them. Will I ever be able to unlock my account and recover the money I have won? With so many options, I would stay away from DraftKings.

Date of experience: February 3, 2023
Massachusetts
1 review
0 helpful votes
Follow Nadja W.
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They will locked your account and hole yourmoney hostage, make you send all types of documents to prove you are you. They tell you it is not acceptable. They put you through vigorous procedure. No one communicate with each other, one agent is telling you do one thing, while another is telling you something else.and still nothing gets done. They don't give call back even if you request it. On one listen to anything you have to say. I spent almost 2 months trying to resolve a simple issue and still to this day it is not resolved. The customer service is horrible, the response time is terrible and the hold procedure is observed. Do waste time or money with DraftKings, play at Mohegan sun online. Same thing less hassle.

Date of experience: February 2, 2023
Missouri
1 review
4 helpful votes
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Took my money
February 1, 2023

Opened an account, but had some technical issues on my end (no big deal). So i requested to close my account. Months later a figured out the issues, and so i started up an account. After a couple weeks of sports bets, they locked my account. After some questioning, they stated that i could no longer have an account because i had previously closed my other account, and i was permanently locked out per their rules. I had to fight a bit to even get half (not all) of my money back from my account.

Date of experience: February 1, 2023
Delaware
4 reviews
9 helpful votes
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I play between 6 to 10 different sports apps with casinos and draftkings was a great app a few years back you could bet a game, double or triple or even make much more from the casino.I just looked at all my totals since I began whenever they became legal in PA, my draftkings account is by far the worst.most apps pay back close and if I'm down a couple of thousand on each, draftkings is 5xs higher...its just not a good app anymore and it's truly not going to payout on their casino games ever again..

Date of experience: January 31, 2023
Ohio
1 review
0 helpful votes
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Just a disgrace to sportsbooks. Dont like them at all. Vigs are way higher then most sportsbooks. They have a social tab which has alot of incompete people (maybe Draftking themselves) posting outrageous bets that you can tail but seem to always lose. They also post alot of premade parlays that always lose by 1 leg. The live betting is garbage due to the scoreboard and game tracker never being in sync so they can confuse you to make live bets and lose instantly in most causes because information is not upto date.

Date of experience: January 30, 2023
Arizona
2 reviews
0 helpful votes
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When I tried to withdraw money, only $100, I was unable to do so. After 3 weeks of waiting for customer service to activate my account again and allow me to make withdraws or generate teams for the NFL playoffs, I decided to permanently close my account. Customer Service did then send me the money in my account and notified me that I could never open an account again with Draftkings. I'm not sure exactly what technology issues are going on with legitimate money transfers, but if you're having troubles, just close your account permanently. The money in your account will be sent to you via UPS. You will not be able to use Draftkings anymore. Draftkings is not trying to keep your money, rather a technology challenged company with a world full of cyber criminals.

Date of experience: January 29, 2023
Delaware
1 review
0 helpful votes
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Scam…
January 28, 2023

I won 5 hands big hands at that and my balance never increased. I've won a bet and they never paid me and took my original wager. I try to email or call them they never get back to you. Worst site ever they scam me out of 5000 at least and I lost over 300 k on there I am done wish I can sue them.

Date of experience: January 28, 2023
Arizona
1 review
0 helpful votes
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Rewards at DraftKings
January 27, 2023

Can never get any help with any of the bonuses or rewards it is confusing there is no good directions and nobody will ever answer a phone because they never give you a phone number and nobody will ever call me back no matter how many times I give them my phone number

Date of experience: January 27, 2023
New York
1 review
6 helpful votes
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Terrible, stay away!
January 27, 2023

Account has been restricted due to withdrawal and deposit from the same account. So I tried to be understanding and resolve the issue although I get no responses from "customer support", no call backs, can't withdraw or deposit. Meanwhile on the app it says the issue is "resolved". 1300 stuck in the account and can't withdraw it. Thieves? I don't know judge for yourself.

Date of experience: January 26, 2023
Illinois
1 review
0 helpful votes
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Awesome app
January 28, 2023

Awesome app and easy to use. I think people give it a 1 star because they lost and are sore losers.

Date of experience: January 26, 2023
Ohio
1 review
5 helpful votes
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Never give you your free $200 in bets scammers
January 24, 2023

Take your business elsewhere these guys are shady. Signed up early to get the free bets in Ohio since sports betting just became legal Jan 1 2023. Login first fund my account and all my bonus bets are expired. These guys are classless and should be shut down. Would give zero stars if possible. Photo of all my rewards grayed out, never used, never could be used.

Date of experience: January 24, 2023
Maryland
1 review
0 helpful votes
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Better
January 24, 2023

I spent my 5, free bets won't work. Disgusting customer service. I emailed them 6 days ago, and no response. I have emailed a total of 6 times, once a day and still nothing. They just take ur 5 bucks. Imagine how rich they got off that, and with no customer service, no trouble, until now. Update: they fixed everything and gave my free bets back
Mayb not so bad

Date of experience: January 24, 2023
Tennessee
2 reviews
1 helpful vote
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Glitch cost me 1000$ today
January 22, 2023

These guys have been great with fast withdrawals etc, but this evening I was doing a live bet on a cbb game and the odds changed at 147.5, so I closed it and was going to try again and it was at 149.5 and it said I didn't have funds available by the time my 1000$ showed back up the live over was at 152.5, so instead of me needing 148 or 150 for the win. I needed 153. Total ended at 152.1000$ gone over some bs!

Date of experience: January 21, 2023
Michigan
1 review
1 helpful vote
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Scam
January 21, 2023

Draft kings is obviously a scam. All of these online gambling sites are a scam. Please don't play. They are just taking your money...laughing in the background.

Date of experience: January 20, 2023
Michigan
1 review
3 helpful votes
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System randomly having problems and when I called customers service didn't have right answers. Not recommended to anyone.

Date of experience: January 18, 2023