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DoYouEven Reviews Summary
DoYouEven has a rating of 3.3 stars from 151 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DoYouEven most frequently mention customer service, wrong size and new pair. DoYouEven ranks 13th among Sportswear sites.
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Not sure about the quality as I'm sure it's great however I have been waiting to receive these for a month and a half. Still nothing. As well as no reply to my email from a week ago.
It's been almost 6 weeks since I placed my order and like most people reviewing this store, I have not received the package. I've contacted, and their customer service is great, but that doesn't make up for the shipping time. At all.
As much as I love the look of the pants I'm starting to think will never come, I would not order from this site again.
Advice: make sure you order your DYE items about ten years before you actually intend on wearing them.
:/
Hi Andall,
First and foremost, thank-you for your order with Doyoueven. Our turn around time with processing orders from our warehouse facilities is within 24 hours (we pride ourselves on customer service and replying to each and every request/email promptly). Unfortunately, we are not the couriers, and cannot be held accountable for delays in shipments (if we could hand deliver each and every package, we most certainly would, but that's simply not feasible, nor realistic).
We ask that our customers always choose a premium service of shipping rather than standard international airmail, which is subject to delays due to its non-prioritised nature.
Our advice would be to select either Pack and Track services (for peace of mine with tracking), or Express international for a one working week turn around:)
We hope that helps!
Sarah,
TeamDYE
The costumer sevice is fantastic, super fast in their replies and very obliging and the clothes look and fit very very well! I like them a lot! Thumbs up!
Super fast delivery, great quality products and the staff are very responsive. Highly recommend
I had ordered a couple of dual stripe sweats the first week of December and hadn't received it for over two months. Luckily after constant emails back and forth I was able to get in touch with Sarah from the DYE team and she was extremely helpful and understanding. She sent out an extra package with the items I had ordered and shipped it express for me. I do hope that nobody else has an issue like mine and everyone gets their product when they are supposed to. However she did help me in an immense way and I was happy I was finally able to get my sweats.
I recently ordered the new mesh panel leggings from dye. And can honestly say these are not only the comfiest pair of leggings I own but they also look and feel incredible on. Received so many compliments when I trained today.
Definitely will be purchasing more from the site/company!
The whole process was simple, quick and received my item within the 1-3 business working day time frame.
Ordered a small (I'm a size 6/8 in tights) the waist fits perfectly the thigh seems fine but the butt looks pretty bad. It's stretched and I can see white and the seam doesn't line up with my butt "crack". The material is so nice and the "Do you even" is embedded into the material so it won't crack which is great. But I just ordered the wrong size (s). It seems a (medium) would probably be perfect! I just wish I had known before purchasing them.
I had been "umming and ahhing" about buying some DYE leggings for quite some time now, but always thought I was too big to wear them. After receiving an email about the Australia Day sale I just thought "why not" and got myself a couple of pairs - I couldn't be more impressed! Great material, comfortable to wear, easy purchasing process online (great website) and the customer service was fantastic. Not to mention I feel great when wearing them!
Very fast delivery and I have actually just purchased my third pair this morning.
Verdict: coming from a girl who didn't like spending money on gym gear (as I have lost 16kg in the last 4 months, I didn't see the point in spending money on something that wouldn't likely fit me in a month or two), it's well worth the cost! I will be returning for more soon.
I won the instagram giveway so I was getting all free items, most companies wouldnt make you a priority unless you're paying, they responded back to my emails in no longer than two hours, and they were happy to answer my questions. Plus their apparel is great!
Ok first off, DYE are now trying to be Gymshark but they don't have the quality, i bit the bullet and bought some of their new range but this stuff fits poorly and just isn't nice, the pictures flatter the clothing, stick with proper gym wear like Gymshark or Strong Lift Wear, this stuff gets sold because of meme's nothing else
Hi Emidio,
You bit the bullet?
What was your order ID and what was the email you purchased through? If the details don't correlate, we'll be forced to post up a print-screen to prove your ignorant and defamatory comment.
Considering we're known for our incredibly high quality in material, we're interested to hear in your feedback regarding WHY you thought our expensive Rayon/Viscose blend, featured in our new product range, was of poor fit and material.
Your comment has been reported for defamatory purposes.
Sarah,
TeamDYE
I have placed a couple of orders with DYE and I really liked the items. The shirts were excellent quality. I placed an order and needed to swap them for a different size. Their response was quick and super helpful. Will do more business in the future!
JUST PURCHASED MY SECOND LOT OF HOODIES FROM THESE GUYS AND I MUST SAY, I LOVE THERE NEW PRODUCT RANGE! BUT MORE THEN THAT THE EFFICIENCY OF HOW QUICK MY ORDER GOT TO ME WAS VERY IMPRESSIVE
I bought the slim fit pants for my wife. In less than a month they fell apart while she was putting them on. Of course the policy is if wear them once, tough luck. Lesson learned.
Hi Steve,
We're very sorry to hear you feel this way, but upon inspection of your item, your order was over 2 months old, and the pants pictured display a cosmetic error, meaning your item had been TORN (not a loose seam of stitching). This is therefore not a manufacturing error, but rather, damage that was caused by the way in which you used your garment. If anyone would like to see photographic proof, please feel free to email our friendly staff at [email protected].
As previously stated, your issue had nothing to do with a manufacturers fault, and also had nothing to do with the construction of the item (as the tear was no where near the seam lines).
It is unethical to ask for a replacement on an item that has clearly been worn, washed and used over a considerable period of time, and doyoueven cannot be held liable for self-damage incurred on the product.
We uphold the highest quality in our garments which is one of the reasons why doyoueven active-wear is currently one of the fastest growing brands world-wide.
Sarah,
TeamDYE
The team at DYE are exceptional. Replied to my email on the day and the clothing sizes fit perfectly! I am one very happy customer... will definitely buy from them again!
Thanks for the incredible review Ashleigh!
Sarah,
TeamDYE
Recently I ordered tanks, shorts, and leggings for Christmas. The order arrived just in time except one tank was the wrong size. I contacted DYE and within a day all was squared away and a new one is in the mail. Their customer service is by far the most professional I've ever had a pleasure in dealing with. They are deffinately up there with bodybuilding.com which is also fantastic.
With that said the quality of their clothes seem to be top notch. Everything fit perfect and look sharp as hell. I usually wear under armor, Nike, and adidas but after comparing the feel and look of the gear, honestly DYE look and feel much better, and seem to be better constructed. Only time will tell. For anybody reading this deffinately give these guys a shot you won't be disappointed.
I plan on adding to this review after a month or 2. Once the gear gets put into use I'll let everybody know how it's holding up to the training and washes and the such. Thanks DYU you guys rock!
Eric from New Jersey
Awesome to hear Eric:)
Sarah,
TeamDYE
Thank you to whoever designed these pants! It is such a relief to be able to buy pants that do not go see-through when you bend over. I cannot tell you how many times I have been in change rooms trying to see if my underpants are visible when squatting and bending only to be severely disappointed when I discover that they do. But this is not the case with these pants! I love them! They are extremely comfortable to wear and easy to train in, the high waist being such a good idea.
I would also like to say thank you for providing such good quality pants without the expensive price tag. Most pants here in Australian stores are upwards of $100 each (and as I mentioned before they go see-through so hard to justify spending that much on them) so to be able to buy them online for $75 each is a bargain!
I ordered a pair of shorts that were about $20 (US DLS) and the shipping was about $10-15, which is high considering the value of the product but I wanted the shorts bad enough. I order and XL which has never been too small for me and when I got the shorts they were tiny. Never seen an "XL" that small before and it appears that many people have sizing issues and need to make exchanges. So in order to exchange the size I would need to pay shipping to them and back again, which would bring my total shipping costs to around $40... for $20 shorts. I know this isn't necessarily the company's fault but there is nothing on the website indicating the sizing runs small. In additional when trying to email with customer service I waited three days for a response from my first email and then another 10 days before they responded to my second email. All of that to say Ill just sell the shorts to a friend, probably a guy who is use to wearing smalls, and consider it a lesson learned. Disappointed I wasn't offered some sort of additional product incentive to try to offset the shipping cost. As their last email to me stated "they just follow industry standards", I guess they don't care about going above them.
Update: Apparently a website that advertises to people who lift sells running shorts and you just have to know that because you wont find that anywhere on the website...
Hi Nick,
First and foremost, thank-you for your order with DoYouEven.
We understand that you've bought shorts from our store that were on sale at a price of $20 USD. Shipping on this item was $9.00 AUD which is equivalent to $6 USD (a total of $26 USD spent).
The onus is on the consumer to ship back items at their own cost to have items replaced for sizing.
There also seems to have been a mis-interpretation, as we follow 'industry standards' in regards to regulatory sizing (i. E. XL in Nike running shorts would be the same size fit in XL DYE shorts). Running shorts, by industry standards, are a lot smaller than cotton based variants (like our Stellar Performance shorts).
People have differing bodies and there's no 'one size fits all' sizing (please understand that).
The sizing's are appropriately listed in the Sizing Guide's section of our site, and our policies on return, which are again, modelled off industry standards (misguided.com, boohoo.com, nike.com, etc, require the consumer to ship the item back to the companies warehouse facility at the cost of the buyer.
Since you're from the US, USPS would be the cheapest method of shipping (with a weight of 0.2kg from the shorts, this will only cost you roughly 8-12USD to send back).
We're glad you've addressed that this isn't our fault.
There is a resolution to the matter which essentially requires you to ship your shorts back to our warehouse facility (which was provided to you within your original email). We're more than happy to have the re-shipping costs waivered on this instance, but that would require you to get in touch with a customer care consultant via [email protected]
We pride ourselves on timely responses and your queries were resolved within a timely manner (via the time-stamps available in your previous correspondence to a consultant).
Either way, we look forward to having this issue resolved for you in a timely manner, and we hope we can reach a resolution which appeases the situation:)
Sarah,
TeamDYE
Amazing customer service! Response to emails were quick and extremely helpful! I had made a mistake on one of the sizes and it was rectified right away. They are also great with updates on your order. I can't wait to see what the products are like :)
A few days ago I had placed an order for a few things where one of the items had just been out of stock, which I didn't know about. A day after, I had received an email from DYE informing me that it was out of stock and giving me a few options on what can be done for my order. The individual handling my order was very polite and efficient. I haven't seen such a quick and professional turn around time for handling an online order like this. I am very happy with the way it was handled and I'm definitely looking forward to purchasing from DYE again.
After I accidentally ordered the wrong size. I was responded to immediately and an exchange was organised in the same day! Great service and quick responses.
From the business
Activewear for the driven individual. Doyoueven encompasses the never ending pursuit of physical fitness. Our aim was to create loud, bold and expressive activewear to help empower the athlete within. #LeaveYourMark
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Hi Breanne,
Unfortunately, we're not accountable for the wait time that the couriers are responsible for. We process all orders within a 24 hour time frame and it is up to the customer to choose their selected freight service.
In regards to emails, our customer service team works round the clock to answer all emails. Unfortunately, we haven't received any from yourself. Can you please make sure to forward the message through again to [email protected]:)
Thanks!
Sarah,
TeamDYE