doxoReviews 515

I paid my personal taxes through them, believing it was affiliated with Boone County. It was listed on the bill website, therefore, I concluded I had the correct website. I was charged a $28.00 fee. I was unhappy, but the consequences of waiting for the last minute to pay. Unfortunately, I received a late fee from Boone County. I called to inquire and learned that Doxo is a third party unaffiliated with the company that will mediates payment. I did not need them nor would I have divulged personal information to them. Please, buyers beware! This company charges a HIGH FEE, delivers LATE PAYMENTS, and DO NOT REFUND. I don't believe they are a legitimate, credible company. I informed them to erase my personal information. Buyers beware!

What a marketing scam. Doxo"s payment service pays Google to put their listing ahead of the actual company you need to pay, so when you click on them they will actually pay your bill for you but charge another $10 processing. From my medical provider IVX Health I typed off their statement to pay online at "ivxhealth.com/patientpay" Google listed two links, the first was for DOXO which I clicked on ignoring the "sponsored link" and started to fill out the info, partly I thought I had been payed up and IVX was using a billing service, but couldn't find anything on my account, so entered the amount on the paper bill and my debit card, but noticed an almost $10 processing fee in the details which I hadn't noticed on previous bills. I cancelled out of it and then realized that I missed the direct IVX link under the sponsored link. This is a kind of payment con "of let me pay your bill for you" but Google knowns about and shouldn't allow. I will complain to IVX, maybe they will drop a hammer on DOXO. Actually when I got to actual IVX site, I didn't owe anything.

Dont pay with doxo made a payment twice they never delivered it found it on google i dont know why i trust them but never again u even cant contact them there is only a chat online they want help you

Doxo sends timely reminders to me about my payment due date. The software is very easy to use and the directions are simple.

So easy it saves a lot of time I'm glad I start using this app two years and would recommend it for people are always busy

I have had no problems paying my gas bill through Doxo. Success all the time.Even when my account numbers were changed I just went in on my page and changed the account number and it was easy to do

They always help their customers always on time on medications always on time for payment's always helpful on the phone

I made a payment online August 29, here it is September 21 and my bill still hasn't been paid! I've called twice a week every week and they can never give me an answer. Keep saying they'll transfer me only to hangup and. Never respond back! Currently holding on the phone now for 47mins…. NEVER AGAIN!

Most of these reviews must be fake. Google "doxo warning" to see how many hospitals, banks, and utility companies are warnings their customers about doxo. At best doxo charges you a fee for online bill pay that is normally free. At worst they pay your bill late, leaving you with no lights. Or they look like your utility company and you don't realize you went to the wrong website. They are also known to start accounts for you and charge you monthly. They do in fact pay your bill if you sign up for their service, but days later and at higher cost. The worst part is most people don't realize they are using doxo and get blindsided by late fees or issues. Sometimes doxo loses the payment or sends it to the wrong place.

Do NOT, I repeat, Do NOT use this service. I unknowingly paid a toll to them, they never sent my p, I would rate lower than one but it's not an option.

First time user. Intended to pay Lowe's directly. Doxo was the first on my search results and I naively created an account believing I was signing in to Lowe's online payment system (powered by doxo). The first page indicated that payment would be posted in 3 days (my payment due date). The confirmation page indicated that doxo arbitrarily holds payment for 5 days (short term interest?) and then sends on for posting 2 days later. Tried to call them to cancel payment and account - voicemail. Aweful! Avoid!