Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of doxo

doxo

3.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Americans spend trillions on recurring bills each year, wasting hours on clunky sites, multiple logins, and limited payment options. The average family juggles 10+ bills monthly—costing time and money.

Discover why millions turn to doxo for bill pay. We’ve helped over 10M households manage every bill and due date in one secure place. With our secure, user-friendly mobile app, you can schedule, track, and pay all bills—anytime, anywhere—with flexible payment methods and one login. Enjoy free payment delivery options and peace of mind.

Beyond our Free bill pay solution, doxoBILLS, we offer doxoPLUS, a subscription service designed to safeguard your financial well-being. Upgrade to doxoPLUS for just $5.99/month (plus tax) for a comprehensive suite of premium features, including: $1M Identity Theft Protection, Credit Score Protection, Overdraft Fee Protection, Late Fee Protection, and Private Pay Protection.

Take control of your bills today at www.doxo.com/u/bill...


doxo.com
Founded in 2008
Bellevue, WA
How would you rate doxo?
grey stargrey stargrey stargrey stargrey star

doxo Reviews Summary

doxo has a rating of 3.1 stars from 515 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with doxo most frequently mention pay bills, easy way and due date. doxo ranks 1st among Bill Pay sites.

service
48
value
44
returns
34
quality
41
This company responds to reviews on average within 13 days

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
Follow Rhonda T.
Unfollow Rhonda T.
Share Review
Report Review

Awesome
August 31, 2023

Love this, right at my fingertips….sends reminders, can look back on payments etc.

Date of experience: August 31, 2023
doxo R. — doxo Rep
over a year old

Hello Rhonda,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Texas
1 review
1 helpful vote
Follow Emmanuel M.
Unfollow Emmanuel M.
Share Review
Report Review

I paid my toll bill thru doxo on July 28,2023 with an additional fee of $3.99 so that the total amount I paid online was $14.57. I just received mail billing from Txtag for the same bill today, August 9,2023. I called Txtag and they said that there is no payment recorded on my account. I called doxo and they said that they will be sending the check to Txtag today. That procedure is not worth the additional $3.99. I do not recommend using Doxo in paying your bills.

Date of experience: August 9, 2023
doxo R. — doxo Rep
over a year old

Hello Emmanuel,

We understand your concern about fees. To let you know, you can pay your bills for FREE on doxo when you pay via a linked bank account!

We also have a subscription service, doxoPLUS, which allows you to pay any number of billers without an individual fee when paying directly from your bank account. At less than $5 a month, it’s an especially good deal if you pay multiple regular bills! It also offers overdraft protection, identity theft protection, credit protection, and more key features that help you pay your bills securely and guard your financial health.

If you'd like more information about either of these payment options, you can reach out to our Customer Care team at https://support.doxo.com.

Thanks,
Lisa

Texas
2 reviews
1 helpful vote
Follow Glenn T.
Unfollow Glenn T.
Share Review
Report Review

Wrong company paid
July 23, 2023

I had a medical bill which when paid was directed to the DOXO web site. I paid the bill through DOXO and later received a bill from a collection agency for the bill. I furnished the information I printed and found out DOXO had paid the wrong company, so I contested it about two months ago and just received a statement that it was rejected, so I will have to pay the bill again. I will NEVER use DOXO again and will NEVER recommend anyone use them. The order ID I entered was the account # with Medicredit collection.

Date of experience: July 22, 2023
doxo R. — doxo Rep
over a year old

Hello Glenn,

I’m very sorry to hear about this, and I want to assure you that this is not the experience we’d like you to have with our service. I would strongly recommend contacting our Customer Care team so that we can investigate this with you and make things right.

You can do so at https://support.doxo.com via live chat support. I hope we can hear from you soon!

Best,
Lisa

El Salvador
1 review
1 helpful vote
Follow corey p.
Unfollow corey p.
Share Review
Report Review

I made a payment threw doxo and the advertise that it is a free payment. They are liars it is not free. They have a fee if you make a payment. If you sign up for the monthly subscription for free payments you are paying a monthly feee. They canceled my payment and charged me 4% on the balance then would not allow me to make payments probably bc they lost the account because they are fraudulent. I called there customer service and it was a Mexican in a bathroom jerking it.

Date of experience: July 20, 2023
doxo R. — doxo Rep
over a year old

Hello Corey,

I’m very sorry to hear about this, and I want to assure you that this is not the experience we’d like you to have with our service. I would strongly recommend contacting our Customer Care team so that we can investigate this with you and make things right.

You can do so at https://support.doxo.com via live chat support. I hope we can hear from you soon!

Best,
Lisa

Texas
1 review
0 helpful votes
Follow Ed B.
Unfollow Ed B.
Share Review
Report Review

Sks
August 15, 2023

This service and providers sucks, why do I have to pay them and not paying directly to Txtag or others. Besides, they take forever.

Date of experience: July 15, 2023
doxo R. — doxo Rep
over a year old

Hello Ed,

Thanks for writing in! Through doxo, you can pay all your bills from a single, secure account–for free when you pay via a linked bank account. No more juggling logins for different bill-pay sites—just search our directory of over 100,000 billers from all across the US.

Doxo also offers other services on top of free bill-pay—we offer email bill-pay reminders as well, automatic payments, a mobile app, and more. We also have a subscription, doxoPLUS, through which you can pay all your bills and access five protections of bill-pay: credit protection, private-pay protection, overdraft protection, late-fee protection, and identity theft protection.

If you would like more information about doxo or doxoPLUS, our Customer Support team will be able to provide specifics for you and can be reached on live chat at https://support.doxo.com.

Best,

Lisa

California
1 review
2 helpful votes
Follow Vincent D.
Unfollow Vincent D.
Share Review
Report Review

Credit card companies charge you to use their credit cards seems unfair that the people you're paying should also charge you. But we've all gotten used to that I just paid a $10 bill and was charged a $4 processing fee by this company. That's 40% fee that just seems greedy greedy greedy. Everything is wrong with corporate criminality in this country since antitrust laws disappeared. Greedy greedy greedy, greedy.

Date of experience: June 8, 2023
doxo R. — doxo Rep
over a year old

Hello Vincent,

We understand your concern about fees. To let you know, you can pay your bills for FREE on doxo when you pay via a linked bank account!

We also have a subscription service, doxoPLUS, which allows you to pay any number of billers without an individual fee when paying directly from your bank account. At less than $5 a month, it’s an especially good deal if you pay multiple regular bills! It also offers overdraft protection, identity theft protection, credit protection, and more key features that help you pay your bills securely and guard your financial health.

If you'd like more information about either of these payment options, you can reach out to our Customer Care team at https://support.doxo.com.

Thanks,
Lisa

Oklahoma
1 review
0 helpful votes
Follow Cindy X.
Unfollow Cindy X.
Share Review
Report Review

Good service
June 3, 2023

It is easy to use and faster than mailing it, I really like it

Date of experience: June 3, 2023
doxo R. — doxo Rep
over a year old

Hello Cindy,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Minnesota
1 review
0 helpful votes
Follow Virginia V.
Unfollow Virginia V.
Share Review
Report Review

It's great
June 2, 2023

It's safe and easy to get my bills paid on time and I love the reminder

Date of experience: June 2, 2023
doxo R. — doxo Rep
over a year old

Hello Virginia,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Ohio
1 review
0 helpful votes
Follow Valerie O.
Unfollow Valerie O.
Share Review
Report Review

Hard to find account balance
June 2, 2023

I can't get to the screen to find my account balance

Date of experience: June 2, 2023
doxo R. — doxo Rep
over a year old

Hello Valerie,

I would recommend contacting our Customer Care team so that we can investigate this with you. You can do so at https://support.doxo.com via live chat support. I hope we can hear from you soon!

Best,

Lisa

Louisiana
1 review
0 helpful votes
Follow Mitchell W.
Unfollow Mitchell W.
Share Review
Report Review

Retired
June 1, 2023

It was very easy and fast save me time. I feel save with doxo save on time and I like the doxo send me info on my payment.

Date of experience: June 1, 2023
doxo R. — doxo Rep
over a year old

Hello Mitchell,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Virginia
1 review
0 helpful votes
Follow Rosemary R.
Unfollow Rosemary R.
Share Review
Report Review

Wonderful
June 1, 2023

So easy and good to use it helps so much I would tell anyone about my experience I would like to all my bills done this way so easy to use I wish that I would knew about this a long time okay

Date of experience: June 1, 2023
doxo R. — doxo Rep
over a year old

Hello Rosemary,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Rhode Island
1 review
0 helpful votes
Follow Valerie W.
Unfollow Valerie W.
Share Review
Report Review

Great!
June 1, 2023

Easy one button option to pay. Even if you don't use the one button pay option, the website is easy to navigate.

Date of experience: June 1, 2023
doxo R. — doxo Rep
over a year old

Hello Valerie,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Virginia
1 review
0 helpful votes
Follow robert K.
Unfollow robert K.
Share Review
Report Review

NATURAL GAS
June 1, 2023

Very easy to use I do with other bills.the thing I do not like the first bill reminder it says pay this amount and you have no idea what the amount is you have to wait a week or so for amount but I LIKED PAYING COLUMBIA GAS DIRECTLY. Robert

Date of experience: May 31, 2023
doxo R. — doxo Rep
over a year old

Hello Robert,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

West Virginia
1 review
0 helpful votes
Follow Joyce I.
Unfollow Joyce I.
Share Review
Report Review

Sanitary Bill
May 31, 2023

I have used them for a very long time, they are Great!

Date of experience: May 31, 2023
doxo R. — doxo Rep
over a year old

Hello Joyce,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

New York
1 review
0 helpful votes
Follow Darryl A.
Unfollow Darryl A.
Share Review
Report Review

Convenience
May 31, 2023

Before I used doxo I spent time in a line to pay my bill. Now I can pay my National Grid and Water bill from anywhere on my cellphone in minutes

Date of experience: May 31, 2023
doxo R. — doxo Rep
over a year old

Hello Darryl,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Ohio
1 review
0 helpful votes
Follow Susan Z.
Unfollow Susan Z.
Share Review
Report Review

Easy as pie.
May 31, 2023

Always seems to go well. I have no problems so far.

Date of experience: May 31, 2023
doxo R. — doxo Rep
over a year old

Hello Susan,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Pennsylvania
1 review
0 helpful votes
Follow Bill T.
Unfollow Bill T.
Share Review
Report Review

Yahoo.com
May 21, 2023

Easy pay, Great for paying some bills. For a modest price, you get a bit quicker speed on the payment of some utilities, and the free version does pay. You need to schedule those bills in advance by many days to be sure payment is paid in time.

Date of experience: May 21, 2023
doxo R. — doxo Rep
over a year old

Hello Bill,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Texas
1 review
0 helpful votes
Follow Natora S.
Unfollow Natora S.
Share Review
Report Review

Very good to work with
May 21, 2023

Very easy and convenient site to work with. I had no problems with the site and I had things set up on automatic payment.

Date of experience: May 20, 2023
doxo R. — doxo Rep
over a year old

Hello Natora,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Illinois
1 review
0 helpful votes
Follow Connie N.
Unfollow Connie N.
Share Review
Report Review

5 Star payment option, thanks!
May 18, 2023

It is so much easier than most! I really like using it and recently I found I can pay a lot more bills there.

Date of experience: May 18, 2023
doxo R. — doxo Rep
over a year old

Hello Connie,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Kentucky
1 review
0 helpful votes
Follow Carolyn M.
Unfollow Carolyn M.
Share Review
Report Review

Ease of paying bills
May 18, 2023

Very convenient and easy to do and could pay several accounts with one account sign in.

Date of experience: May 18, 2023
doxo R. — doxo Rep
over a year old

Hello Carolyn,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa