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Americans spend trillions on recurring bills each year, wasting hours on clunky sites, multiple logins, and limited payment options. The average family juggles 10+ bills monthly—costing time and money.
Discover why millions turn to doxo for bill pay. We’ve helped over 10M households manage every bill and due date in one secure place. With our secure, user-friendly mobile app, you can schedule, track, and pay all bills—anytime, anywhere—with flexible payment methods and one login. Enjoy free payment delivery options and peace of mind.
Beyond our Free bill pay solution, doxoBILLS, we offer doxoPLUS, a subscription service designed to safeguard your financial well-being. Upgrade to doxoPLUS for just $5.99/month (plus tax) for a comprehensive suite of premium features, including: $1M Identity Theft Protection, Credit Score Protection, Overdraft Fee Protection, Late Fee Protection, and Private Pay Protection.
Take control of your bills today at www.doxo.com/u/bill...
doxo Reviews Summary
doxo has a rating of 3.1 stars from 515 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with doxo most frequently mention pay bills, easy way and due date. doxo ranks 1st among Bill Pay sites.
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I had an issue where I made the payment online and the payment was not received by my water company. I had to do all the foot work to prove that the payment was made and that my bank account had debited for the charge. I was not happy. In the future I will be personally be obtaining money orders and delivering the payments personally.
I've been using doxo to pay my gas bill for several years now. It's easy to use, and I don't have to do anything, other than review my bill. Doxo automatically pays my bill before the due date.
I find it confusing and it never gives the actual amount due with their charges. Why can't I pay directly to Spectrum anymore?
Hello Ann, thanks for your review and for your feedback. I'm very sorry to hear that you're feeling frustrated with doxo and I apologize for the confusion.
Currently, paying via ACH or through doxoPLUS, our subscription service, are our most affordable options to pay a bill through our platform. DoxoPLUS allows you to pay any number of bills using your bank, with no additional fee: https://www.doxo.com/offers/subscription-doxoplus/
If I may also try to help clear the air a bit, doxo provides an online bill pay service used by millions and is associated with many web searches for billers. This is probably the same situation you encountered! It’s also likely that many other people are paying your provider with doxo. You can think of doxo like an online payment partner to both billers and customers like you!
If you have any more questions, our Customer Care team is here to help. You can contact them using our 24/7 email, phone, and live chat support options at Support.doxo.com!
--Adam
Doxo Support
Simple and convenience, and I would recommend it to everyone. It makes it easy to pay your bill on time, always notifying when it's time to pay so you won't be late, thanks.
C. Robinson
Thanks for your review, CG R.! We really appreciate your feedback. If there's any way we can improve to push those four stars into five, don't hesitate to let us know!
--Adam
Doxo Support
I really like the convenience of your business but the price to pay a bill is extremely high for just the convenience of not mailing a check
Thanks so much for your feedback, Marcus. We really appreciate it. I can assure you that doxo is working constantly to make our service more affordable, so hearing this helps out.
Currently, our most affordable options are to process payments via ACH or by signing up for our subscription service, doxoPLUS. Using doxoPLUS, payments from your bank account are free, with no limit on the number of bills you can pay. We do also provide bill pay reminders at no cost, if the processing fee is too high! Don't hesitate to reach out at Support.doxo.com if you need more assistance.
Thank you again, Marcus. Take care!
--Adam
Doxo Support
Its an easy to use service, makes paying my bill straight forward. Also able to view my bills with no issues.
We're glad to hear that we've been able to make your bill pay experience a pleasant and smooth one, Douglas! If there's anything else we can do to improve, please let us know. We're aiming for the best in bill pay!
--Adam
Doxo Support
Thank you doxo you make it easy to pay my bills and get there on time wish I could pay my other bill with doxo well one more time thank you DOXO
Thank YOU Lorenzo! We're glad to hear that we've been able to serve you well! If there's a provider that you've found isn't in our network, you can request that they get added here: https://bit.ly/2Q1jR4I
If you need any more help, reach out at Support.doxo.com and we'd love to take care of it! Have a great day.
--Adam
Doxo Support
I love it this is easy to pay bills, and they get to the company's with no issues at all. I recommend for everyone to try this you will no be disappointed
Thanks a lot for your review, Jody! We're so happy to hear that you've enjoyed our service. Have a great day!
--Adam
Doxo Support
I think it sucks. First of all you don't tell me the balance I owe. You leave it to me to get in touch with bank one and ask what my balance is then you charge 3 dollars to complete the transaction. Like I said doxo really sucks.
Hi Joe, we appreciate your review and your feedback. I absolutely understand your frustration regarding doxo's fees, and I can assure you that we're actively working to make our service more affordable.
Currently, our most affordable options are to process via ACH payment or to sign up for our subscription service: doxoPLUS. By signing up for doxoPLUS, payments made from your bank account are free, with no limit on the number of bills you can pay.
Doxo also assists with bill pay reminders for free! If you'd like any additional information, please feel free to reach out to our Customer Care team at support.doxo.com.
Thank you again for your feedback, Joe. Have a great day.
--Adam
Doxo Support
I don't think it's fair that I have to pay $3.00 for using the doxo website to pay my bill. I can use USPS to make my payments. So disappointed. I want to go back to mailing my payment, stamps are much cheaper.
Hi Helen, we really appreciate your review and your feedback. Doxo is constantly looking to improve our affordability, so your comments help us towards that goal.
Currently, our most affordable options are to process via ACH payment or to sign up for our subscription service called doxoPLUS. By signing up for doxoPLUS, payments made from your bank account are free, with no limit on the number of bills you can pay.
Doxo also assists with bill pay reminders for free! If you'd like any additional information, please feel free to reach out to our Customer Care team at support.doxo.com.
Beyond that, I hope that we will be able to assist you in the future.
--Adam
Doxo Support
Like the easy pay process! Very convenient and easy to follow instructions. Nakes paying bills easier.
We appreciate your review, Evelyn! We're glad to hear that we could make your bill pay experience a delight.
--Adam
Doxo Support
I pay my Credir Card bills with doxo. Never a problem easy to do. Recommend highly them. There site is so easy to use bills paid on time when you want.
This is so convenient. I am able to pay all my bills through Doxo and never a fee and never late. Great service
Doxo is a go to for making bill paying easy to remember with their notifications. The service charge per payment is easy on the wallet as well! I would and have recommended Doxo to many of my family and friends to help keep their bills in line and help make it easier to remember when due dates are.
I use this app to pay my mortgage bill each month. Have had no problems at all! My mortgage company trust this application and so I! Great App!
Thank you for your review, William! We're glad that you've been able to feel confident in using doxo. Let us know if we can do anything to improve or if you'd like some assistance getting a new biller added to your account!
Adam
Doxo Support
I received a threatening letter from Doxo 2 1/2 years after moving, demanding a utility payment. Turns out my utility never heard of Doxo, does not do business with them, and supplied me with an email and my final statement showing a zero balance, which I have forwarded to Doxo. Of course they continue to harass me with double talk and contradictory statements and still insist I owe them for a payment they never processed. I am going to rain hell down on them for wasting my time. Every relevant state and federal consumer protection bureau will be hearing from me.
Hello Rob,
Thank you for reaching out. I'm very sorry to hear about the experience you've had with doxo; I can assure you that this is *not* the experience we would like for you to have.
I've spoken to our Customer Care manager about this situation and it sounds like you're already in contact with them to try and resolve the situation. They should be able to help you out with this, but please let me know if there's anything else I can address or help resolve.
I hope you have a better day.
--Adam
Doxo Support
Thank You doxo,
You make paying my bill so easy. I only wish I could pay all my bills with you, the quick response of confirmation of the bill getting paid makes me not worried if its going to be late or lost in the mail.
Thanks a lot for your feedback, Barrie! If there's ever a biller you want to pay through doxo that you can't find in our network, you can actually request that they get added here: https://www.doxo.com/provider_info/new
Hopefully we'll be able to get them in the system so that we can make your bill pay experience as painless as possible. Let us know at [email protected] if we can help out at all! Take care!
--Adam
Doxo Support
My preferred method of payment is directly to the customer. So, I'm hesitant in using an outside agency for a companies bill pay system. I have been using doxo for about two years and would like to report there have been "zero" problems so far. I would recommend and give positive reports to others.
Thank you very much for your review and for your trust, Michael! It's fantastic to hear that we've been able to serve you well. If you ever run into any concerns or just want to give us some advice on how we can improve, don't hesitate to let us know at [email protected]. Have a great rest of your week!
--Adam
Doxo Support
Makes it easy to pay bills on line, no hastle, timely and saves mailing it. Totally recommend this site to everyone who is an on line bill paying type person.
Great Service. My payments are always easy to pay and very sufficient thanks to Doxo. Doxo is reliable and keeps private information private.
Your security is one of our top priorities, Christina! We really appreciate the feedback and we'll keep working hard to make sure doxo is doing right by you. Please don't hesitate to let us know if we can improve our service to you in the future! Take care!
--Adam
Doxo Support
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for your review, Patti. I'm sorry to hear that you did not have a positive experience with doxo, and I can assure that this is not the experience we would have liked for you to have.
If you haven't already, I would highly recommend reaching out to our Customer Care team at Support.doxo.com. We would love to look into this situation further with you and investigate what happened. I hope that we can help you soon.
--Adam
Doxo Support