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Americans spend trillions on recurring bills each year, wasting hours on clunky sites, multiple logins, and limited payment options. The average family juggles 10+ bills monthly—costing time and money.
Discover why millions turn to doxo for bill pay. We’ve helped over 10M households manage every bill and due date in one secure place. With our secure, user-friendly mobile app, you can schedule, track, and pay all bills—anytime, anywhere—with flexible payment methods and one login. Enjoy free payment delivery options and peace of mind.
Beyond our Free bill pay solution, doxoBILLS, we offer doxoPLUS, a subscription service designed to safeguard your financial well-being. Upgrade to doxoPLUS for just $5.99/month (plus tax) for a comprehensive suite of premium features, including: $1M Identity Theft Protection, Credit Score Protection, Overdraft Fee Protection, Late Fee Protection, and Private Pay Protection.
Take control of your bills today at www.doxo.com/u/bill...
doxo Reviews Summary
doxo has a rating of 3.1 stars from 515 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with doxo most frequently mention pay bills, easy way and due date. doxo ranks 1st among Bill Pay sites.
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I'm in love with this app, with this app I don't waist my time in lines anymore. The o my word I can say about this app is that it's amazing
These guys are an annoying middle man that our water company uses to pay bills electronically. They take 6 days from the time they pull the cash from your bank account until your water account is actually credited with the payment. One can only guess that they are making money off the interest float for those five days instead of just immediately sending the payment, like any other normal utility.
With same-day ACH, this process is unnecessary and annoying. In this day and age, it should not take 6 days to pay someone.
Dear Michael,
I’m sorry to hear that you have had a disappointing experience with your payment getting processed. Doxo is working to make processing faster for you – you can read more about how long it takes to process payments here: http://bit.ly/2F7vGz1
Directly debiting from your bank account (ACH) will be less expensive but will take longer to process. Paying by card will have an additional fee, but should reduce the time it takes to process your payment. Once your payment is with your biller, it takes two days for them to post the payment to your account. Please let me know if you have other questions, or you can reach out to our Customer Care team at https://support.doxo.com.
Thank you,
Lisa
Excellent service and no fee
You can't get any better than this. Keep up the good work. Email reminders are great for a busy body like myself who's forgotten everything but my name
Thanks a lot
Dear Marilyn,
Thank you so much for taking the time to review us! We're so happy to hear that you're enjoying doxo's bill-pay service and email reminders.
Best,
Lisa
II paid my water bill through these people on 10/17, the money cleared my bank 10/18. On 10/28 my water was shut off by my water company. The water company said these people are in no way connected with their water department and they had requested these people stop listing their services through web searches. I contacted Doxo and was given the run around by a person that barely spoke English.
STAY AWAY FROM THIS COMPANY!
Dear Wesley,
Thank you for taking the time to write a review. I'm sorry to hear you had a disappointing experience getting your payment processed in a timely fashion. We are actively working to make processing faster for you, and your comments help us towards that goal.
Generally speaking, ACH (direct debit from your bank account) will have a lower fee, but will take longer to process. A credit or debit card might have a higher fee, but only takes a day to process. Once it's with your provider, they take about two more days to post to your account. This information can also be tracked on your account once you've made a payment.
Doxo does also offer the option of scheduling your payments ahead of time, if that helps—though we understand that may not always be an option.
Thanks,
Lisa
I made a payment thru Doxo to pay my AEP electric bill for $488. It was paid to incorrect account number. Don't know if I gave incorrect account number or if it was their fault. Doesn't really matter. But both Doxo and power company said there was nothing they could do. Will never use Doxo again so take my email off your list.
Dear Barbara,
Thank you for taking the time to provide your feedback—we’re very sorry to hear you’re facing this issue. We’d like to see if we can investigate this further to try and resolve it for you. Could you please contact Customer Care at [email protected], or speak with an agent on our 24/7 live chat at https://support.doxo.com?
About the emails—we’d be happy to unsubscribe you from our marketing list. You could email us at [email protected], or just click “unsubscribe” at the bottom of any previous emails you may have received.
Thanks,
Lisa
It's been handy and very useful I'm glad I found out about one stop to. Pay your bills in one place instead of calling
Hi Darlene,
Thanks so much for taking the time to provide your feedback! We're so happy you've found doxo useful for paying bills. If there's anything we can do to make your experience a five-star one, we'd love to hear from you at [email protected]. Thank you again!
Best,
Lisa
This good and fast app to us to pay my bills with. I glad I decided to use this app. I don't care for all the fees.
Hi Monique,
Thanks so much for your taking the time to provide your feedback! We're very happy that you're enjoying paying your bills with doxo's mobile app.
On the issue of fees, we completely understand your perspective. We are constantly looking to improve our affordability and your comments help us towards that goal. At this time, our most affordable options are to quickly process payments online via ACH (debiting directly from your checking or savings account) as opposed to paying by debit or credit card. Or you can sign up for doxoPLUS, a monthly subscription through which payments made from your bank account are free, with no limit on the number of bills you can pay.
If we can help with anything further, we'd love to hear from you at [email protected].
Thanks again!
Best,
Lisa
Paid last month's bill 3 times because unclear if funds were transferred. Could not get help on how to get the excess transferred back to my bank. This part was a little confusing.
Hi Lew,
Thanks very much for your feedback. We're sorry about any confusion you faced when paying your bill, and we'd love to help you get this resolved. I'd encourage you to contact our Customer Care team at [email protected]. They're also available 24/7 via live chat at https://support.doxo.com, or on the phone at 206 319 0097.
We hope to hear from you soon!
Best,
Lisa
It's really easy. I get an email before it's processed. Works like a charm. I recommend this service to everyone.
Hi Vickie,
Thank you so much for taking the time to provide your feedback! We're very happy that you're enjoying doxo's bill-pay service.
Best,
Lisa
Awesome. Great way to auto pay. Notice sent as a reminder with date money will be paid. Happy with this site
Hi Pearlsy,
Thank you for the kind words, we really appreciate you taking time out of your day to share a review. All of us at doxo are happy you are enjoying automatic payments with our bill-pay service!
Best,
Lisa
Fast and easy.no stamp, paper, or travel. Looking forward to recent monthly one fee offer. Hoping for same excellent service.
Hello Donald,
Thank you for the kind words, we really appreciate you taking time out of your day to share a review.
All of us at doxo are glad you are enjoying our bill pay service, and we’re happy you’re looking forward to doxoPLUS.
All the best,
Lisa
I wake up on a Saturday morning go down to my kitchen table (still in my robe) I make a pot of coffee pay my bills before the pot is done brewing. I love it!
Shane K.
Thank you very much for your review, Robert! We're glad to hear that we could make your bill pay experience such a relaxing one. If there's any improvements we can make to reach 5 stars with you, please don't hestitate to let us know at Support.doxo.com!
--Adam
Doxo Support
The website app is quick and easy to set-up, clarity and ease understanding functionality, and timely processing of payments.
I have multiple accounts set on auto pay with doxo so I never have to worry about missing or late payments. Doxo is easy to use and convenient for keeping your payments on time and up to date.
Thank you very much for your review, Shawn! It's great to hear that automatic scheduling has worked so well for you. Please let us know if there's anything else we can do to make your bill pay experience a positive one!
--Adam
Doxo Support
I appreciate the ability to have my monthly payments auto drafted each month. This process saves me time and hassle.
Thanks so much for your feedback, Samantha! We're so glad to hear that automatic scheduling has worked for you.
Thanks again,
Lisa
Using Doxo to pay a utility bill has simplified the experience. Not having to mail a check or drop off at the company location allows accuracy of date due in addition to an immediate transaction receipt. It's simple now.
Quick and easy way to pay. Hassle free for most businesses. I will use it again and again, although there are some charges on some bills.
I used their service because it came up when I googled PAY BY PLATE MA, I did not realize that they weren't affiliated with them, they charged me a fee of 3.99 that I wouldn't have paid if I used the real website and they delivered my payment late which cost me an additional $8.00. They are scamming people by having their website masked as being affiliated with Pay By Plate. I called to get this corrected and was left on hold for 15 minutes only to be told they are not responsible for late fees even though they guaranteed my payment would be posted by September 6th, it was September 12th which was 2 and a half weeks after I completed the payment on their website.
Hi Kathlee, we appreciate your feedback and your review. I can assure you that this is not the experience we would have liked for you to have with doxo. It sounds like you've already reached out to our Customer Care team - if you already contacted someone at Support.doxo.com, please reach out to me at [email protected] so that I can look into this on your behalf.
It's not our intention to mislead you - doxo is an online bill pay service that is associated with many web searches and is currently used by millions, including to pay Pay by Plate. If there's any other questions I can answer for your or any other information that I can provide, please let me know and I'll be happy to assist.
--Adam
Doxo Support
Only issue was when bill was over my auto pull limit, I didn't see email notice & it took some time to sort out the bill & late fees. A text reminder would have helped me. In general, I love the convenience & options.
Hi Jane, we really appreciate that feedback! That is an option we can look to include in the future, especially if it would be more helpful than an email for customers like you!
Have you looked into downloading our mobile app as well? I suspect you might find it useful! Let me know if we can provide you with any other assistance.
--Adam
Doxo Support
Been using Doxo for years. Love it! Make's it easy and simple to pay my bills. Sends me reminders, keeps me up to date, can't go wrong. ;)
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Dear Darren,
Thank you so much for your review and encouraging star rating! We're so happy to hear you're saving and enjoying paying your bills with doxo.
Best,
Lisa