On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Americans spend trillions on recurring bills each year, wasting hours on clunky sites, multiple logins, and limited payment options. The average family juggles 10+ bills monthly—costing time and money.
Discover why millions turn to doxo for bill pay. We’ve helped over 10M households manage every bill and due date in one secure place. With our secure, user-friendly mobile app, you can schedule, track, and pay all bills—anytime, anywhere—with flexible payment methods and one login. Enjoy free payment delivery options and peace of mind.
Beyond our Free bill pay solution, doxoBILLS, we offer doxoPLUS, a subscription service designed to safeguard your financial well-being. Upgrade to doxoPLUS for just $5.99/month (plus tax) for a comprehensive suite of premium features, including: $1M Identity Theft Protection, Credit Score Protection, Overdraft Fee Protection, Late Fee Protection, and Private Pay Protection.
Take control of your bills today at www.doxo.com/u/bill...
doxo Reviews Summary
doxo has a rating of 3.1 stars from 515 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with doxo most frequently mention pay bills, easy way and due date. doxo ranks 1st among Bill Pay sites.
We monitor reviews for authenticity
It's great, I'll use it again. It's an easy way to pay my electric bills.
Hello Riva,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Easy to pay and take care of my bill. Glad I get great care at the office and billing
Hello Joel,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Payment was easy once I was able to locate the payment page
Hello Cameron,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
After using for auto payments for over a year- unable to cancel autopay. I've never used such a terrible website- outdated and locks up. No phone or email for support. When I called the utility company that is using the ancient doxo service they said they can't cancel either and they are unhappy with doxo. Had to call credit card company to block the charges.
Hello Kimberly,
I’m very sorry to hear about this, and I want to assure you that this is not the experience we’d like you to have with our service. I would strongly recommend contacting our Customer Care team so that we can investigate this with you and make things right.
You can do so at https://support.doxo.com via live chat support. I hope we can hear from you soon!
Best,
Lisa
Horrible service! Paid money for nc.quickpass. It's been over a month and money has not been delivered. In danger of having car registration canceled. Doxo completely ignored me and will not answer my request despite paying money.
Hello Kenneth,
I’m very sorry to hear about this, and I want to assure you that this is not the experience we’d like you to have with our service. I would strongly recommend contacting our Customer Care team so that we can investigate this with you and make things right.
You can do so at https://support.doxo.com via live chat support. I hope we can hear from you soon!
Best,
Lisa
Easy to use and I have used this service for other bills
Hello Angelia,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Easy and efficient site. Would recommend to my friends to use it
Hello Patricia,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Hello Steve,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Hello Gayla,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Hello Ronnie,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Hello Helen,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Easy to use and with the automatic payment option I don't have to worry about when to put money on my Easy Pay
Hello Alice,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Easy to use and gives me reminders when my payment is due.
Hello Gloria,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Pleased with the ease and timely payment action with bank.
Hello Rozann,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
I like the site but I wish it would remember account numbers as I don't always have my numbers available.
Hello Faye,
It sounds like we missed the mark when it comes to your experience with our service—we’re sorry to hear that, and would love the opportunity to make it right! Have you tried contacting our Customer Support team, which is available on live chat at https://support.doxo.com? We’d love to hear from you!
Thanks,
Lisa
Hello Bobbi,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
I've had no problem with Doxo. I wish the email from Doxo had the amount of my bill on it. I have to wait to receive Garland utility bill to pay through Doxo. That is the only complaint I have. Otherwise it is easy to use.
Hello Catherine,,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Service fee is too high. It was hard to find my water account. Took 20 minutes to pay my bill. I would use this site each month, as I pay electric, phone and trash online. NONE of those sites charge a service fee. Posting this review was next to IMPOSSIBLE!
Hello Beverly,
We understand your concern about fees. To let you know, you can pay your bills for FREE on doxo when you pay via a linked bank account.
If you'd like more information about this payment option, you can reach out to our Customer Care team on live chat at https://support.doxo.com.
Thanks,
Lisa
I made a payment, to Doxo, for personal property taxes for my city. This payment not only took over 15 days to arrive it also was sent to the ABSOLUTE WRONG DEPARTMENT. It was sent to my current city's sewage/water department, which is in a totally different city. I myself had to do ALL THE LEG WORK that was involved in finding the check and getting to the correct department/city. This is a 3rd party site and even the city in question does not recommend the usage of this site. They feel it is a mimicking site. Furthermore they cannot guarantee your payment. Just because their bank is FDIC does not insure your payment will be received. DO NO USE, WOULD NOT RECOMMEND EVEN THE SLIGHTEST
Hello Christina,
I’m very sorry to hear about this, and I want to assure you that this is not the experience we’d like you to have with our service. I would strongly recommend contacting our Customer Care team so that we can investigate this with you and make things right.
You can do so at https://support.doxo.com via live chat support. I hope we can hear from you soon!
Best,
Lisa
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Robert,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa