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Dorriswedding Reviews Summary
The company has garnered a mixed reputation, with many customers praising the quality and fit of their dresses, particularly those ordered with custom sizing. Positive experiences often highlight the smooth ordering process, timely delivery, and supportive customer service. However, significant concerns arise regarding the handling of returns and customer support, with numerous complaints about delayed responses and difficulties in returning unsatisfactory items. Overall, while the product quality and selection are well-received, the company's customer service approach appears inconsistent, leading to frustration among some customers.
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This dress is PERFECT! Gorgeous - I got LOADS of compliments! Very high quality materials. Kathy was so wonderful in helping me out when there was a USPS issue which left me without a wedding dress 3 days prior to the wedding. My first dress finally arrived in time so I sent the other dress she sent as a backup back to her. Great service! Thanks, Kathy!
So happy with how the dress came out! It's so light and elegant! The perfect length too! Extremely beautiful! Contours the body and is elegant. Thanks, so much perfect beach wedding dress! Thanks again, Kathy. I am so excited and honored to wear your dresses on my wedding day.
I ordered this dress as a bridesmaids dress for my friend's wedding. The color is great and the fabric feels very soft. I'm going to be on the look out for tutorials to learn how to wrap it in different ways. I have already recommended this dress to several of my friends :)
I used this for my garden wedding dress and it was perfect. The color is absolutely stunning and it fits perfectly! It was nice light and easy to manage (just what I wanted). I got so many compliments and was so happy with the dress. Fast and helpful responses to messages and quick delivery. Thank You!
Love the dress! Fun to experiment with the different styles... Exactly as pictured! It is so perfect for our backyard boho wedding... I was really pleased with the quality of fabric and therefore chose to order a dress! Quick shipping, too! Thank you! Will send pictures after our June 6th wedding :)
Absolutely beautiful! Very talented seamstress! Highly recommend! Excellent material and quality and perfect for my seven year old! She feels and looks like a little princess! I will send pictures after the wedding!
Purchased this dress for my wedding this year. It is so lovely. I'm very happy with it. Love the vintage inspired detailing and the quality is really there. The fabric is so gorgeous, satiny, and buttery on your skin. I cannot wait to show it off and order all of my bridal party dresses from this shop as well!
Beautiful dress thank you. Shipped quickly in time for the wedding I was attending. I bought this in the hope it would be suitable for nursing, which it was. It worked really well for feeding discretely in the 'one shoulder' style. It's the only dress I found which was glamourous, not frumpy. I received lots of compliments.
The fabric was a lot thinner than the dress I ordered 2 years ago. I had to buy a nude slip skirt to wear underneath which worked well.
Looooved the dresses when they came in. Delivered on time and so fun to play with. The material is light and thick. The high low hem has a beautiful flow to it as you walk. It is very well made and arrived quickly. Highly recommend! Thank you for your great work!
This is an absolutely stunning dress. The colour is gorgeous and the dress moves beautifully when you move. This will be perfect for my Brothers wedding. I can tie it one way during the ceremony in Church so that I cover my shoulders, and the tie it Another way at the party afterwards. Perfect!
As a very plus sized bride to be, I was very concerned but Kathy eased my worries and the dress is absolutely beautiful! I teared up trying it on, and I couldn't have asked for anything more. Very quick shipping! I love the fabric and ended up ordering my wedding gown.
I am in love. I tried on 50-plus dresses for my wedding, and this is the first and only one I put on and immediately loved and knew was the one. I have had a hard time finding dresses that fit because I am very tall and thin with a long torso, and this dress is so malleable. I finally have a dress that fits perfect, without any alterations and no matter how much I eat. I am so glad I invested in this!
The dress shipped on time and is gorgeous. It fits well and I'm excited to try all the different strap options. I think the straps are too long honestly but it will be easy enough to cut them shorter since the material is Jersey. The material is thick and luxurious, far fancier than I was expecting. That means I won't be able to wear it casually like I was hoping but it will make a gorgeous dress for nicer events. Very well made.
Received my dress very promptly even though it was overseas! High quality material and beautiful colours! I bought this for a wedding, and received "endless" compliments. A fantastic fit and color... I love this dress! I will definitely be looking at ordering my bridesmaids dresses from Cindy!
Kathy was easily reached when I had questions regarding first how to order the dress, and then when I needed to make a quick change she was very accommodating! My dress shipped faster than I had anticipated, and I love the final product!
At first there was a miscommunication and the wrong color was given to me but it was quickly resolved and the correct colors were sent to me! The material is great quality and fits perfectly for my bridesmaids.
It took approximately 1 month for my dress to arrive. No biggie since I ordered it early. The dress did not look exactly as pictured but it was pretty close. HOWEVER, the zipper on the dress was broken. It would only zip up part way. Several emails sent back and forth with the company trying to return the dress. Was told in each and every email that the dress was shipped in "super condition" even though the zipper did not work. After my repeated insisting that the dress was not in wearable condition and I wanted a return, the company finally sent me return instructions. They came with the suggestion that I "try to sell the dress myself on craigslist first." Ridiculous! I would never order from this company again and suggest everyone else to stay clear!
I knew ordering from China was a risk. My experience with Doris Wedding proved the warnings were valid!
I ordered, and paid extra for, a formal dress with custom measurements, as I am tall. When I emailed asking for a status report after 5 weeks, they responded after a week that it had been shipped (a tracking number that only followed it to a city in Asia... and no further).
It finally arrived, 1 week before my daughter's wedding. Upon opening the tiny package with the dress stuffed into it, I "snorted" with disgust. It was the correct dress, but in a completely unacceptable color. I ordered it in a dark, subtle burgundy color; it arrived in the brightest, neon red I've ever seen! The custom measurements also were seemingly ignored. A garment should not be made to a person's exact measurements, additional inches/cm should always be for it to fit and fall properly. The hips and waist were to. O tight and the bust was way too large.
I have tried to contact them 5 times over the last 5 weeks, both via email and via the Doris Wedding website's"Contact Us" form.
NO RESPONSE!
I would have given a somewhat positive review if they had responded in a responsible manner, as the quality of the stitching was quite acceptable, but...
I had to search desperately with little time for another long enough dress to wear as the mother of the bride.
The risk is real; the warnings are true. I DO NOT RECOMMEND interacting with this company in any way. You'll be throwing your money away.
Loved these dresses. The color was perfect and working with Kathy was so easy. She is so helpful. The dresses are amazing and my bridesmaids LOVED them. A couple of them already want to order another one. I am SO HAPPY.
Beautiful. I love the colors and the material feels so fancy :) My Bridesmaids look amazing! Thank you for communicating with me so quickly it was worth the wait. Awesome seller. Great to deal with
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members