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Domino's Pizza

1.5

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Domino's Pizza Reviews Summary

Domino's Pizza has a rating of 1.5 stars from 426 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Domino's Pizza most frequently mention customer service, thin crust and delivery driver. Domino's Pizza ranks 173rd among Food Delivery sites.

service
170
value
157
shipping
96
returns
88
quality
149

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Philippines
4 reviews
0 helpful votes
Follow Wade T.
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Good range of combos.if u want a good pizza and garlic bread go to Domino's.The creamy cheese filling with the flaky crust were the best.

Date of experience: May 19, 2018
Texas
2 reviews
1 helpful vote
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This review is about Store #6378 at 1807 W. Slaughter Lane in Austin, TX
We've been ordering from this store for about 4 years. We tried other pizza places in the area and settled on Domino's because the pizza and other dishes always arrive hot and within the stated time, and because it's always tasty and fresh.
The delivery people are always courteous. We'll probably continue to order from this store. Great place.

Date of experience: April 25, 2018
Virginia
27 reviews
40 helpful votes
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Meh
March 17, 2018

Quality wise, Dominoes Pizza is nothing to write home to mother about. The ingredients such as the Italian sausage has been altered for the worst. I remember as a kid there was nothing greater than eating slices of Dominoes pepperoni and Italian sausage during football Sunday. However, now Dominoes has updated the mindset of quantity over quality. With cheaper prices and ingredients, Dominoes aspires to dominate the market with its bland pizza. The website itself is fairly easy to use. One can order pizza, chicken wings, and so much more. Dominoes has a tracker that will let one know the stage their order is in from reception to finished goods. Delivery is okay depending on where you are located. However, Papa John's seems like a better option to me unless one is on a budget.

Date of experience: March 17, 2018
Arizona
4 reviews
6 helpful votes
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Finally a salad..
March 15, 2018

Nothing to write home about with this place BUT the variety of options makes it a top pick for my family. Really wish they would start accepting PayPal!

Date of experience: March 15, 2018
Italy
4 reviews
4 helpful votes
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I usually am not nitpicking while I'm HANGRY but domino has not been the same. The dough has thick leaving no room for the topping or the sauce!

Date of experience: December 21, 2017
Ukraine
2 reviews
23 helpful votes
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They have quite good customer service (quick delivery time), but their pizza is unhealthy :) That's why it's 4 stars)

Date of experience: December 16, 2017
New Jersey
10 reviews
71 helpful votes
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Worse pizza I ever had!
December 3, 2017

Domino's Pizza Ossining, NY - Disgusting pizza! The crust was like a saltine cracker - it crumbled as we took apart what you might call a "slice". It tasted like straw! There was supposed to be extra cheese and extra sauce, and there was scant amount of either! Was totally disgusting. I had ordered from this store about a year ago, and then vowed to never buy from there again, but after a year of still being in business, I tried again, and it was WORSE!

Date of experience: December 2, 2017
Georgia
1 review
2 helpful votes
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Done!
November 5, 2017

Well it's finally happened. The straw that broke the camel's back... Not only is my breadbowl extremely undercooked and seriously almost as flat as a pancake, but it LITERALLY tastes like it is lathered in dish soap. I don't know if it's every location that lacks the knowledge of how to cook bread (as in, to the point of it not being DOUGH ANYMORE), but good Lord this place sucks! I have complained about this issue several times and obviously it's not a big enough deal because it's never been rectified or corrected. I used to love Domino's, but I will no longer be a customer... I have been told to stop ordering the breadbowl if it's never fully cooked. Excuse me? No sweetie. Domino's needs to cook it properly! I am sick of complaining and getting offered a "free meal"- for more than one reason. One- whenever I am told to contact someone to get details, that person seems to coincidentally be out that day or always too busy with something else. Two- if I am getting the same thing, what's the point? I know y'all don't know how to cook it right! And three-day I shouldn't have to "keep complaining"; you need to learn how to cook bread or stop selling it!

Date of experience: November 5, 2017
GB
6 reviews
15 helpful votes
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Love dominos pizza their menu is excellent and they are fast but the price is totally unacceptable £10+ for a pizza is too much

Date of experience: August 29, 2017
India
2 reviews
1 helpful vote
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Great service
June 13, 2017

The best pizza ever! I personally like domino's more than any other pizza outlet as their prices are reasonable and pizzas are so delicious taste.

Date of experience: June 12, 2017
California
2 reviews
3 helpful votes
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Returned1st let me say I LOVE THE PIZZA. Went in ordered my pizza. Told them I would return. Cashier says pick it up in drive thru. Ok I say. So 30 mins later I returned, we waited at the window the pick up cashier says pull over ill run it out to you. Ok I said. Well guess she got busy she never came, I went in and picked up the pizza. I told the girl you forgot about us. she said she could not do anything she was at the window. Please... tell someone to run it out next time or don't promise you do it.

Date of experience: April 26, 2017
Texas
1 review
2 helpful votes
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Yuck!
March 31, 2017

I have ordered many times and been happy with the food. Until this last Monday, I looked at the tracker & it showed my pizza was delivered, it wasn't so I called and was informed that they didn't have a driver available yet! So an hour later we received a cold and the most disgusting pizza either of us have ever tasted. The oven baked sandwich was also bad it had a sauce on it that made it almost impossible to eat! It will be a long time before I order from you again. Jan

Date of experience: March 31, 2017
New York
1 review
0 helpful votes
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The customer service at 1544 Broadway Brooklyn NY is lousy I stood in line for half an hour only to be told they were not taking orders and that I should go away and order online and come back to pickup the pizza. I asked to speak to a manager and ha just shunned his shoulders and shook his head. I would like someone to address this matter.
Thanks
Joe

Date of experience: March 15, 2017
Maine
4 reviews
16 helpful votes
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I had enough points to redeem my 'free' pizza so I did. When delivery guy arrived no free pizza. He knew nothing about it and he nor the management where I ordered the pizza had any clue or were any help. Emailed Dominos and, even bought they acknowledged my complaint they have yet to resolve the issue and this happened 5 days ago. They make you jump through hoops to contact them and then don't help you anyway. Done with Domino's. What a joke.

Date of experience: March 3, 2017
India
1 review
1 helpful vote
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Dominos pizza
February 22, 2017

I have purchased one Dominos Pizza named CHOCO PIZZA@ Rs. 240 i/c taxes on 22 Feb 2017. The Pizza was extremly of poor quality. I say that one SAMOSA is better than that Pizza. I am writing for the Dominos customer pl dont buy this pizza.
Very Very Very bad taste

Date of experience: February 22, 2017
California
2 reviews
3 helpful votes
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Great service always arrive when they say they are coming on their online tracker and I love the 2 [email protected] and order with them long enough and you can get a free pizza

Date of experience: January 1, 2017
Illinois
2 reviews
52 helpful votes
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DAMNINOES
November 11, 2016

Always on point around here. I'd eat dominoes for days if I could. Unfortunately, I am unable to devour these pies on a daily basis. If you are able to, CURSE YOU! :) Go Big DoM

Date of experience: November 10, 2016
Virginia
5 reviews
5 helpful votes
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Not sure what I would do with out Dominos! Sounds corny, but one kid likes the sausage & peppers sandwich, one kid likes the thin crust pizza, and everyone likes the cookie brownie. Once every other week this is a savior.

Date of experience: June 20, 2016
GB
7 reviews
15 helpful votes
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I had to wait for an hour for my pizza. It was expensive and the quality wasn't that great.
I think I'm going to order from somewhere else next time.

Date of experience: May 9, 2016
India
1 review
1 helpful vote
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Got a gift card by our company, used it twice in dominos, got an error but money was cut. Tried calling customer care, but no one received called for 30 minutes or so. Changed the pin, I was told I will get an email but never received as well. I would say utter time waste

Date of experience: January 9, 2016