Domain

Check out our latest communities fighting
AI scams on Reddit and Facebook

Our reviews monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Write a review
Reviews that mention popular topics
Spain
1 review
0 helpful votes
Follow daphne F.
Unfollow daphne F.
Share Review
Report Review
Complicated to buy the domain and set them up
April 1, 2023

Complicated to buy the domain and set them up - still having issues setting up email accounts

Date of experience: March 2, 2023
Australia
1 review
0 helpful votes
Follow Lucy F.
Unfollow Lucy F.
Share Review
Report Review
I misspelled my domain name and requested a cancelled...
March 31, 2023

I misspelled my domain name and requested a cancelled but was denied, even though in the Terms of Service it says 30 day money back guarantee.
I was told I could not even transfer the account to the correct name. There should be a 24 hour grace period.

Date of experience: March 1, 2023
Uganda
1 review
0 helpful votes
Follow Dalmas O.
Unfollow Dalmas O.
Share Review
Report Review
I am failing to locate things
March 31, 2023

I am failing to locate things. I would like to stop auto renewal of google workspace business starter

Date of experience: March 1, 2023
Australia
1 review
0 helpful votes
Follow Mandy C.
Unfollow Mandy C.
Share Review
Report Review
The builder does not offer the functionality required...
March 31, 2023

The builder does not offer the functionality required to quickly pivot for my business needs. Simple functions are not available; meaning valuable time is wasted re-creating content

Date of experience: February 28, 2023
Colorado
1 review
0 helpful votes
Follow Roger Z.
Unfollow Roger Z.
Share Review
Report Review
Im trying to redirect my domain name to my web page...
March 31, 2023

Im trying to redirect my domain name to my web page and i cant

Date of experience: February 28, 2023
Arizona
1 review
0 helpful votes
Follow Susan U.
Unfollow Susan U.
Share Review
Report Review
I cant get any of the services I paid for
March 30, 2023

I cant get any of the services I paid for. Site is terrible to navigate and keeps trying to sell me things I have already paid for and yet cant access.

Date of experience: February 28, 2023
Texas
1 review
0 helpful votes
Follow Carol V.
Unfollow Carol V.
Share Review
Report Review
I have had trouble connecting my domain to my website
March 30, 2023

I have had trouble connecting my domain to my website. I have had a LOT of trouble trying to obtain a Google Workspace. Nothing has been easy and I will certainly not use Domain.com for anything else in the future. The help options are not helpful at all.

Date of experience: February 28, 2023
Norway
1 review
0 helpful votes
Follow Ernst A.
Unfollow Ernst A.
Share Review
Report Review
My domain has disappeared i am struggling finding out...
March 30, 2023

My domain has disappeared i am struggling finding out how to connect to my store

Date of experience: February 28, 2023
Illinois
1 review
0 helpful votes
Follow Kevin C.
Unfollow Kevin C.
Share Review
Report Review
It has been a user friendly experience so far
February 28, 2023

It has been a user friendly experience so far. The prices for what I am getting also seem reasonable.

Date of experience: February 28, 2023
California
1 review
0 helpful votes
Follow Shandel T.
Unfollow Shandel T.
Share Review
Report Review
I am trying to renew several domain names and this...
March 29, 2023

I am trying to renew several domain names and this website is not friendly

Date of experience: February 27, 2023
Florida
1 review
0 helpful votes
Follow Todd K.
Unfollow Todd K.
Share Review
Report Review
Basically stealing $14.99 each month from my account
March 29, 2023

Basically stealing $14.99 each month from my account

Date of experience: February 27, 2023
Spain
1 review
0 helpful votes
Follow Lee T.
Unfollow Lee T.
Share Review
Report Review
At present I'm still sorting the wood from the trees!
February 27, 2023

At present I'm still sorting the wood from the trees!

Date of experience: February 27, 2023
Pakistan
1 review
0 helpful votes
Follow Muhammad A.
Unfollow Muhammad A.
Share Review
Report Review
123 it will only be used to confirm your order and...
February 27, 2023

123 it will only be used to confirm your order and for customer care.

Date of experience: February 27, 2023
Washington
1 review
0 helpful votes
Follow scott R.
Unfollow scott R.
Share Review
Report Review
Your company has caused me issues at my bank because...
March 28, 2023

Your company has caused me issues at my bank because of the irregular charges and changes to amount all evening here. I have a written price now in a chat text and the new person is now trying to charge me a different price again...

Date of experience: February 26, 2023
Texas
1 review
0 helpful votes
Follow Beca T.
Unfollow Beca T.
Share Review
Report Review
So far so good except there was no mention i would...
February 25, 2023

So far so good except there was no mention i would have to upgrade to sell online.

Date of experience: February 25, 2023
New Zealand
1 review
0 helpful votes
Follow Oleksandr B.
Unfollow Oleksandr B.
Share Review
Report Review
Just read the logs of my conversations with your staff
February 25, 2023

Just read the logs of my conversations with your staff

Date of experience: February 25, 2023
Denmark
1 review
0 helpful votes
Follow Timea J.
Unfollow Timea J.
Share Review
Report Review
DNS editing is not at all user-friendly
March 27, 2023

DNS editing is not at all user-friendly. Also, I have a hard time figuring out why it doesn't work, and it's not the first time.

Date of experience: February 25, 2023
Idaho
1 review
0 helpful votes
Follow Moses M.
Unfollow Moses M.
Share Review
Report Review
Issues logging in EVERY SINGLE TIME
March 27, 2023

Issues logging in EVERY SINGLE TIME. Website never loads the first time. I have to do it at least three times.

Date of experience: February 25, 2023
Hungary
1 review
0 helpful votes
Follow Gabor D.
Unfollow Gabor D.
Share Review
Report Review
Interface was very, very slow a few months ago
February 25, 2023

Interface was very, very slow a few months ago. Now it is better. Experienced some anomalies when setting MX records back then. I could get it to work, but it took some experimenting and counter-intuitive steps. Otherwise, the service is OK.

Date of experience: February 25, 2023
Texas
1 review
0 helpful votes
Follow AMIR E.
Unfollow AMIR E.
Share Review
Report Review
You guys charged my credit card even before the domain...
March 26, 2023

You guys charged my credit card even before the domain expiry date. It was obtained for 1 year only. Why charged me for the 2023?

Date of experience: February 24, 2023