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HOW DARE YOU STOP USEING THE PHONE WHAT ARE YOU SUPOSETO DO WHEN YOU HAVE A COMPUTER PROBLEM.
YOUR SITE DOESN'T WORK ON MY PHONE I AM USING OPERA
I AM NOW LOOSING RENTALS BECAUSE MY WEBSITE WON'T FOWARD MY RESERVATIONS NOW I CAN EVEN TALK TO ANYONE
I have not been able to renew briards.com and I can't seem to find someone to talk to about the renewal.
I'm still learning this website but it's pretty decent so far.
Outdated platform, higher than average hosting rates, difficult to transfer out and I'm unable to update my contact info.
There area ton of bugs in domain.com's services. Feel like I'm reaching out to Help more often than I should; but, Help is usually able to resolve my issues pretty quickly.
Just terrible customer service,and located outside the US,to save money,shameful
I have had a terrible time logging in. Very slow and doesn't load.
I've been trying to transfer my domain to my website and can not. I can not contact anyone for assistance.
Dear Domain.com team,
I wanted to share my negative experience with your website's login system. As a customer with around 12 domain names, I find it frustrating to have so many different accounts for your site due to the difficulty of logging in through Safari. I have to reset my password every time I try to log in, which wastes a lot of my time and makes it challenging to keep track of my domain names.
It's disheartening to see that your login system is not as easy and reliable as other websites. I believe that improving your login process can significantly enhance the overall customer experience on your website. I suggest you consider implementing an easier and more efficient login system that will help users like me avoid the hassle of multiple accounts and frequent password resets.
Thank you for taking the time to read my feedback. I hope this information helps you improve your customer service in the future.
Sincerely,
Jordan Shears
They renewed 2 domains I don't want at $19.99 a yr. One day earlier. I turned off auto renew and they still proceeded to charge my card for the 2nd domain. Customer service is rude and said they can't refund it even know it was minutes after the charge and it's still pending. They will lie, cheat and steal. DO NOT USE THIS SITE! THEY ARE A OFF THE GRID COMPANY THAT WILL NOT TALK IN PERSON! I HAVE AN INVESTIGATION AND CLAIM IN PROGRESS.By the time I got done writing this they charged for a third domain after auto renew was $#*! off and renew date is March 5 as they charged me March 4th one day early. SHADY!
Lots of little (and big) problems, but got them fixed and am very happy with our website
Amazing! I am completely satisfied with Domain.com!
Sometimes not working, site builder is good, but tools are not very wide
It's been over 48 hours since I registered this domain and still cannot access any of the configurations.
So far so alright. Still trying to figure out how to connect my name to my website.
Website has a lot of problems and no phone help is frustrating.
I log in to my account but your system is very sensitive and this is inappropriate and unacceptable I waste a lot of time to access my account
Can't get my email to forward correctly.
I've been troubleshooting in the help center for about an hour with no results.
Also HATE how I don't have the option to speak to someone on the phone, only wait for a chat
So far, the site hosting seems to be pretty secure. I'll let you know how I enjoy the 'behind the scenes' experience. Thanks.
I was overpriced for the google workplace, was charged twice as much and now it is not going to my google account, the email only goes into the cube. I am frustrated.
I also tried to connect with your chat and there are no answers