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Illinois
1 review
0 helpful votes
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HOW DARE YOU STOP USEING THE PHONE WHAT ARE YOU SUPOSETO...
April 6, 2023

HOW DARE YOU STOP USEING THE PHONE WHAT ARE YOU SUPOSETO DO WHEN YOU HAVE A COMPUTER PROBLEM.
YOUR SITE DOESN'T WORK ON MY PHONE I AM USING OPERA
I AM NOW LOOSING RENTALS BECAUSE MY WEBSITE WON'T FOWARD MY RESERVATIONS NOW I CAN EVEN TALK TO ANYONE

Date of experience: March 7, 2023
New York
4 reviews
0 helpful votes
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I have not been able to renew briards.com and I can't...
March 7, 2023

I have not been able to renew briards.com and I can't seem to find someone to talk to about the renewal.

Date of experience: March 7, 2023
North Carolina
1 review
0 helpful votes
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I'm still learning this website but it's pretty decent so far.

Date of experience: March 7, 2023
Georgia
1 review
0 helpful votes
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Outdated platform, higher than average hosting rates,...
April 5, 2023

Outdated platform, higher than average hosting rates, difficult to transfer out and I'm unable to update my contact info.

Date of experience: March 6, 2023
New York
1 review
0 helpful votes
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There area ton of bugs in domain.com's services
April 5, 2023

There area ton of bugs in domain.com's services. Feel like I'm reaching out to Help more often than I should; but, Help is usually able to resolve my issues pretty quickly.

Date of experience: March 6, 2023
California
1 review
0 helpful votes
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Just terrible customer service,and located outside...
April 5, 2023

Just terrible customer service,and located outside the US,to save money,shameful

Date of experience: March 6, 2023
Florida
1 review
0 helpful votes
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I have had a terrible time logging in
April 5, 2023

I have had a terrible time logging in. Very slow and doesn't load.

Date of experience: March 6, 2023
North Carolina
1 review
0 helpful votes
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I've been trying to transfer my domain to my website...
April 5, 2023

I've been trying to transfer my domain to my website and can not. I can not contact anyone for assistance.

Date of experience: March 6, 2023
Australia
1 review
0 helpful votes
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Dear Domain.com team
April 5, 2023

Dear Domain.com team,

I wanted to share my negative experience with your website's login system. As a customer with around 12 domain names, I find it frustrating to have so many different accounts for your site due to the difficulty of logging in through Safari. I have to reset my password every time I try to log in, which wastes a lot of my time and makes it challenging to keep track of my domain names.

It's disheartening to see that your login system is not as easy and reliable as other websites. I believe that improving your login process can significantly enhance the overall customer experience on your website. I suggest you consider implementing an easier and more efficient login system that will help users like me avoid the hassle of multiple accounts and frequent password resets.

Thank you for taking the time to read my feedback. I hope this information helps you improve your customer service in the future.

Sincerely,
Jordan Shears

Date of experience: March 6, 2023
Oklahoma
1 review
0 helpful votes
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Renewed 1 day earlier
April 3, 2023

They renewed 2 domains I don't want at $19.99 a yr. One day earlier. I turned off auto renew and they still proceeded to charge my card for the 2nd domain. Customer service is rude and said they can't refund it even know it was minutes after the charge and it's still pending. They will lie, cheat and steal. DO NOT USE THIS SITE! THEY ARE A OFF THE GRID COMPANY THAT WILL NOT TALK IN PERSON! I HAVE AN INVESTIGATION AND CLAIM IN PROGRESS.By the time I got done writing this they charged for a third domain after auto renew was $#*! off and renew date is March 5 as they charged me March 4th one day early. SHADY!

Date of experience: March 4, 2023
Florida
1 review
0 helpful votes
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Lots of little (and big) problems, but got them fixed...
March 4, 2023

Lots of little (and big) problems, but got them fixed and am very happy with our website

Date of experience: March 4, 2023
Illinois
1 review
0 helpful votes
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Amazing!
March 4, 2023

Amazing! I am completely satisfied with Domain.com!

Date of experience: March 4, 2023
Armenia
1 review
0 helpful votes
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Sometimes not working, site builder is good, but tools...
April 2, 2023

Sometimes not working, site builder is good, but tools are not very wide

Date of experience: March 3, 2023
New York
1 review
0 helpful votes
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It's been over 48 hours since I registered this domain...
April 2, 2023

It's been over 48 hours since I registered this domain and still cannot access any of the configurations.

Date of experience: March 3, 2023
New York
1 review
0 helpful votes
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So far so alright
March 3, 2023

So far so alright. Still trying to figure out how to connect my name to my website.

Date of experience: March 3, 2023
Ohio
1 review
0 helpful votes
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Website has a lot of problems and no phone help is...
April 2, 2023

Website has a lot of problems and no phone help is frustrating.

Date of experience: March 3, 2023
Turkiye
1 review
0 helpful votes
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I log in to my account but your system is very sensitive...
April 2, 2023

I log in to my account but your system is very sensitive and this is inappropriate and unacceptable I waste a lot of time to access my account

Date of experience: March 2, 2023
Washington
1 review
0 helpful votes
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Can't get my email to forward correctly
April 2, 2023

Can't get my email to forward correctly.
I've been troubleshooting in the help center for about an hour with no results.
Also HATE how I don't have the option to speak to someone on the phone, only wait for a chat

Date of experience: March 2, 2023
California
1 review
0 helpful votes
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So far, the site hosting seems to be pretty secure
March 3, 2023

So far, the site hosting seems to be pretty secure. I'll let you know how I enjoy the 'behind the scenes' experience. Thanks.

Date of experience: March 2, 2023
Florida
1 review
0 helpful votes
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I was overpriced for the google workplace, was charged...
April 2, 2023

I was overpriced for the google workplace, was charged twice as much and now it is not going to my google account, the email only goes into the cube. I am frustrated.

I also tried to connect with your chat and there are no answers

Date of experience: March 2, 2023