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It may be user error however everything I try and do is asking me to buy something I already have these things included in purchased features and am struggling to navigate to set anything up.
Unable to get the agent to help on chat even after waiting for 45 minutes. Wait time shows 20 Minutes.
Unable to get assistance from Live Chat - no one responded. There was confusion in the billing - terms of subscription did not match up order and no one responded to my inquiry.
Well in 98% of Time your guys are cool.
But if there is a serious problem i keep waiting
domain.com does not always work! I get error messages all the time and site wont open unless i open in INCOGNITO site
The best hosting ever but:
1 database traffic limitation like ******* error
2 not easy to manage several sites together
3 i can give cpanel user for any site user or devoloper
Today the site is running horribly slow. Otherwise, I've been pleased with the ease of use.
I'm finding it very difficult to find answers to my billing questions.
Paid for everything and can not seem to access anything
Many domains and years with Domain.com and never a problem that wasn't solved in one call.
As a novice, and like most inexperienced people who choose to set up a website, your help pages tend to be very vague. Even doing a live chat, Ritesh was unable to assist.
A very reliable webhosting service with very good support.
Before I could make payment I get text saying my card was used and I never submitted. Unable to change card. It keeps taking me to screen to pay like it never went thru but I got confirmation email.
I see 5 charges from domain.com on my card that I cannot trace to activity in my domain.com account.
I'm having issues and there isn't anyone to speak to and the chat wasn't able to help and referred me with a case # but emails aren't working, a phone conversation would be much much easier and more than likely faster.
I didn't want this domain as you put an http in the address I wanted. Please remove the http from this domain as i don't want it with a http. Your site is very misleading and trapped me into something i do not want. I don't believe your site did this also who in their right mind would put an http in front of any webpage? I AM NOT HAPPY.
You make it purposely impossible to set up an email account
HOW DARE YOU STOP USEING THE PHONE WHAT ARE YOU SUPOSETO DO WHEN YOU HAVE A COMPUTER PROBLEM.
YOUR SITE DOESN'T WORK ON MY PHONE I AM USING OPERA
I AM NOW LOOSING RENTALS BECAUSE MY WEBSITE WON'T FOWARD MY RESERVATIONS NOW I CAN EVEN TALK TO ANYONE
I have not been able to renew briards.com and I can't seem to find someone to talk to about the renewal.