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The new design of the control panel is awful. Every time I logged in, too many attempts to see my domain list. Every time it asks if I want to use privacy for my account or not.
The only good thing is support. But these new changes are really bad in the ux and the SSL part too being paid. Planning not to renew
Simple service. Overview, great customer service. Thanks
Site forwarding doesnt work. I spent an hour talking to customer service and it was escalated to engineers but still no luck. Wish I could get my money back, this is useless and it wont even forward my website.
I have had the most difficult time with your awful customer service chat agents. They would tell me they'd help me and put me back into the call queue. They told me inaccurate and unhelpful things that caused the problem solving process to be very long.
I cannot connect my domain name to the Canva website I designed. Support needed asap!
A smooth transition and easy to follow the instructions. I was expecting it to be a little more difficult and as it turns out it wasn't difficult at all. I found that to be pleasing and it certainly was a time saver.
It's a good platform, and has a good support and user interface.
Problem with ssl implementation and verification. Filled out verification form multiple time
Trying to get a domain verified took forever, and never did complete. Took another path, it was approved in minutes. Now getting bounce back from domain.com for some unknown reason. If I can't correct I'll pull domain from you!
I could not update my payment method through links provided.
I cannot change my contact email. Your website's UI is broken.
STOP TRYING TO SELL MORE SERVICES. The "No thanks" is so small that I had to spend 3 minutes trying to find it. How much bull$#*! marketing is enough?
One of the worst hosting companies out there. Good luck!
Even this form does not work, it says it's ok and then asks for 50 characters.
This new interface is terrible. Very difficult to navigate to different options.
Very difficult to cancel and delete subscription of this account.
I tried to order an SSL certificate for my website but never received the service even though $170 came out of my bank account. Multiple agents assured me they couldn't see the transaction so I had to go out of my way to send screenshots and proof from my bank accounts before they would take the situation seriously. They assured me I just had to wait for the service to start working even though it had been multiple days. After about 4 days I finally got a message from the billing department saying they refunded me the money with no explanation why the service didn't work and why the transaction disappeared from their site. So after a week of not having the service that I paid for and having the money gone from my bank account, they refunded me the money with no explanation and now I have actually lost money because of the exchange rate between countries. They have taken no steps to acknowledge or remedy the situation. They simply told me to "Try purchasing it again" even though they haven't bothered to tell me why the service didn't work in the first place or why the payment history disappeared from their site. Absolutely abysmal service and 2 very unhelpful agents and a very unhelpful billing department. I would highly recommend to any one not to use this site or their services.
We cannot get our emails to work. We have contacted support several times and get conflicting information
No opinion***********************************6465
Not very user friendly for someone that is not very experienced.
