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Florida
1 review
0 helpful votes
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Need to remove the "Auto renew" on "dhtumblrz.com",...
May 2, 2023

Need to remove the "Auto renew" on "dhtumblrz.com", this is not active, you are not authorized to charge on my credit card. Also, why cannot I not update/save my address info? Do not save my credit card info.

Date of experience: April 2, 2023
Georgia
1 review
0 helpful votes
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Your system kept telling me it couldn't process my...
May 2, 2023

Your system kept telling me it couldn't process my payment, but ended up putting 4 pending charges on my card. It looks like at least one made it through.

Date of experience: April 1, 2023
Virginia
1 review
0 helpful votes
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So far it's been very easy to navigate
April 1, 2023

So far it's been very easy to navigate. I am not quite ready to build the site as I have other tasks to complete before I take this business live.

Date of experience: April 1, 2023
Oklahoma
1 review
0 helpful votes
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Charged twice for one domain.
April 30, 2023

I tried to get a refund but was charged 20.98 twice for one domain and I won't work with them again.

Date of experience: March 31, 2023
Oklahoma
1 review
0 helpful votes
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Slow!
April 30, 2023

Slow! Chat is a mess. Must individually uncheck items and wait for the cart to refresh. Very inconvenient!

Date of experience: March 30, 2023
Georgia
1 review
0 helpful votes
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When I tried to login in the past I could not!
April 29, 2023

When I tried to login in the past I could not! I found the bill had not been paid. Fine. However, that is not how to treat a customer. You should have safeguards in the system to let me get into the account and alert me that the bill has not been paid! Other systems do that and it TRULY seems more courteous. When I log in I must think that everything is ok or I need to update something.

Date of experience: March 30, 2023
Missouri
1 review
0 helpful votes
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I can't log into word press to build my website and...
April 29, 2023

I can't log into word press to build my website and I already paid for wp.

Date of experience: March 30, 2023
Maine
1 review
0 helpful votes
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Domain.com is a great place to start a website and...
March 29, 2023

Domain.com is a great place to start a website and choose top notch hosting services. User friendly and affordable.

Date of experience: March 29, 2023
California
1 review
0 helpful votes
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I'm overall happy with Domain, but I feel it was hard...
March 29, 2023

I'm overall happy with Domain, but I feel it was hard to find my receipts for the auto-renewals for the SSL and privacy protection. Also, I have several URLs and it would be helpful to put them all under one Domain account.

Date of experience: March 28, 2023
Michigan
1 review
0 helpful votes
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I was charged twice for my domain purchase, and when...
April 27, 2023

I was charged twice for my domain purchase, and when I attempted to live chat, no one ever responded. How can I get this duplicate charge reversed?

Date of experience: March 28, 2023
Virginia
1 review
0 helpful votes
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Having trouble customizing my site
March 28, 2023

Having trouble customizing my site. Domain.com just keeps telling me my new domain site is not avalable

Date of experience: March 28, 2023
Massachusetts
1 review
0 helpful votes
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Great so far but still not site lol waiting the 24...
March 28, 2023

Great so far but still not site lol waiting the 24 hours

Date of experience: March 28, 2023
Massachusetts
1 review
0 helpful votes
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Payment method doesn't work
April 27, 2023

Payment method doesn't work. I had an issue with this the previous time as well.

Date of experience: March 27, 2023
Tennessee
1 review
0 helpful votes
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I have to sign out and back in again to get my email...
April 26, 2023

I have to sign out and back in again to get my email accounts setup. Ugh. :(

Date of experience: March 27, 2023
California
3 reviews
1 helpful vote
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Cost of domain registration doubled in one year without...
April 26, 2023

Cost of domain registration doubled in one year without explanation!

Date of experience: March 27, 2023
Israel
1 review
0 helpful votes
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Finding a name and purchase a domain was easy and fun
March 27, 2023

Finding a name and purchase a domain was easy and fun

Date of experience: March 27, 2023
Texas
1 review
0 helpful votes
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Not user friendly, very time consuming
April 26, 2023

Not user friendly, very time consuming - customer service is only thru chat - need a customer service phone number to call to get a live person

Date of experience: March 27, 2023
Colorado
1 review
0 helpful votes
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I should not have been charged for a domain that I...
April 26, 2023

I should not have been charged for a domain that I was planning on cancelling prior to the due date. I was charged a full week PRIOR to due date. I expect it 100% refunded. I will contest with my credit card company. That is misuse of funds with a stored card.
REFERENCE: thecuckoocoop.com It still shows active and it should not as I was attempting to cancel and finalize the situation on 3/24. Chat online just doesn't always work for customers. 3/22/23 I was charged for 2 domains and on 3/24 charged for privacy for 2 domains. I had planned to see the other domain huntonthefly.com PLEASE remedy and correct this issue immediately as I have handled it all in a very timely manor.

Date of experience: March 27, 2023
Argentina
1 review
0 helpful votes
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I cannot understand how to log in, what are my username...
April 25, 2023

I cannot understand how to log in, what are my username and password, how to manage emails etc

Date of experience: March 25, 2023
Washington
1 review
0 helpful votes
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I keep getting email/bills but I cancelled this domain
April 24, 2023

I keep getting email/bills but I cancelled this domain.

Date of experience: March 25, 2023