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I should not have been charged for a domain that I was planning on cancelling prior to the due date. I was charged a full week PRIOR to due date. I expect it 100% refunded. I will contest with my credit card company. That is misuse of funds with a stored card.
REFERENCE: thecuckoocoop.com It still shows active and it should not as I was attempting to cancel and finalize the situation on 3/24. Chat online just doesn't always work for customers. 3/22/23 I was charged for 2 domains and on 3/24 charged for privacy for 2 domains. I had planned to see the other domain huntonthefly.com PLEASE remedy and correct this issue immediately as I have handled it all in a very timely manor.
I cannot understand how to log in, what are my username and password, how to manage emails etc
I keep getting email/bills but I cancelled this domain.
No real issues with the company. Always available and willing to help
I renewed my domains but one of them seems to not have been updated.
Works well, very professional help desk and fast help. Think I been with them for about 3 years now.
You sold my information to who knows who and now I get half a dozen spam calls or more per day and the latest one was a man who told me my home address and offered to come and rape my wife. If I can find any way to sue you and your parent company I will. Thanks for making this experience miserable.
I attempted to update my credit card info, but my account was blocked. Then I was charged a penalty fee to regain access and was double charged for services and was unable to speak to a customer service rep. This company does not offer the option to either speak to or email anyone - only chat. This option took over an hour during which I was provided canned responses that did not address my concerns.
Right after I purchased the Domain name, then tried to sign in the are or system for putting in your password wouldn't let me. I had to contact support. The problem was solved when she sent me a link reset.
Easy to navigate and set up the website. Lots of resources to choose from.
A little trouble with the chat service, i.e. I had a problem that neither of the assistance was capable of understand.
There's an issue with Browser cache, I have to go to the URL and remove all text after foundation so that I can get to the overall dashboard.
I can't figure out why my credit card was charged 11 days ago.
Terrible. Website gets hung up. Not easy to get help. Help not accessible from billing page
PLEASE PROVIDE TWO METHOD OF AUTHENTICATION.
I raised this issue cuple of times in chat before and all these years nothing happiend?
I dont feel safe here in Domain.com
When I went to the shopping cart, there was an issue on your end.
When I went back into the shopping cart, the prices has increased.
Also, I was unable to use the Promo Code for some reason.
I could not find a telephone number to call for support,
And your Chat Assistant was pretty much useless.
I need a phone call if you do not want me to start shopping for a replacement. My direct line is *******350 Dr. DaveSiefkes, Vero Beach, Florida
Ongoing problems still not corrected in many months
You guy are good. I hope people understand how great your service is at the launch of the first Online Workplace. Thank you for your service
Please delete high renewal price because more then *******users not anymore domain.com users because very high renewal price and renw domain only on standard purhase price not high renewal price
I set 4 stars because i can not without support team setup redirect to another website
I've been trying to cancel my account, but I'm still finding charges. I'm going to get back on the website now to try once again to cancel my membership.
