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The website builder I have purchased is not available on the options menu. I don't know how to. Otherwise I would have given 5 stars
Extremely hard to navigate and get things done, especially with getting domain verification with Google Workspace, why can't it be done automatically
Great things are good i have two log ins trying to just have 1
Everything went perfect and easy to understand. David
I should be able to resize pictures used on pages. The fact that you can't resize but have to edit and all there is a crop function is a really big hinderance to creativity and productivity.
New customer, I placed an order on the 4.22 and Domain said there was a security hold for 24hrs while they validate my credit card info. I checked in yesterday 4.23 and you said it was going to take ANOTHER 24 hours (so I personally missed some work deadlines associated with these names) TODAY I checked in with support again and the purchase went through HOWEVER it went through without the 15% discount code and I was told by Domain support that it couldn't be applied because it expired! That wasn't my fault. Customer support then lied to me multiple times trying to say it was my fault, which it wasn't, and when I kept insisting they just left the chat. This is TERRIBLE business.
I don't know how to see the website when i type it in it says can't reach this page.
Its been great so far. Simple and easy to navigate...now just looking to complete my email address and I'll be done.
There is no reason to wait for my hosting payment.
Packages and pricing are great, however knowing what is included in each package and accessing the features are ridiculously complicated. I verified before purchasing that the package I got includes an email address associated with the domain name, and every time I try to set it up, the page (which took me more than 5 minutes to find) is perpetually loading. I tried to use WordPress (part of the package I bought), and it always kicks me back to the start page without telling me why. I'm incredibly frustrated.
Deciding on a package was equally challenging. I initially thought I would need to spend around $300 for everything I wanted, which was far more than I wanted to spend. After 2 chat sessions, I got my order down to $100 with everything I wanted and nothing extra. (That price included a coupon I got because I had left without purchasing at least once.) The whole process took more than an hour, pricing was different depending on how I got to the particular feature, and I only got full details on what each component included from the chat team since it doesn't exist anywhere on their websites. I will not be recommending domain.com for anything aside from just purchasing a domain name.
I would have never thought such a negative experience
I would like to set up my name servers but must wait up to 24 hours. I don't like waiting.
.it is easy to use, and it has integration with google workspace.
Unable to register my domain and website still yet after many tries. CUstomer service... Next to none. I was also charged 75.00 twice for 2 different domains and I only bought one. lerouxllc.com. I would like a refund for the additional 75.00
Things have been great. The chat persons are great
What is your tech support telephone number? I need help with some of the things I want for my website. Please provide your telephone number or have your tech support call me at my telephone number *******355.
So far I am able to build a website for my business. I will need your assistance with switching the website addresses and when I come to that point, I will need to call Domain.com for assistance.
I had an issue with registrating domain, after 8 days of waiting I have wrote to support and they managed to register my domain.
When I paid domain I didn't get any confirmation through email, I didn't know whats happening.
When domain was registrated finally I didn't get any password for Control Panel, so I needed to write to support again.
In a nutshell I had an issue on every step, that's the reason why you got 2 stars
Sitejabber is too simplified. You can't post portrait pictures without too much white space. Options on pages can't be modified to suit my needs.
I have purchased items and the setup doesn't realize I paid for them
Takes too long to log in. Weebly passwords vs app experience. Price is ridiculous for a school's website