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Charged cc while not having automatic renewal activated
Little confusing but a small issue with resetting my password was handled promptly. Now gotta figure out how to set up hosting somewhere if not here...
Anushree is helping me a lot. Before that it was a frustrating experience using the site
What is going on here? I logged in to renew a domain and when I did that, I got a message that my account was suspended. Now it appears to be unsuspended? Kindly explain.
Security certificate that was purchased not working. Happy with service/products aside from that. Phone service is great.
Everything is quick and easy to find, but I do have a questions but I'm unsure of your contact info
Wow, forced to write an explanation for giving 2 stars. I was trying to log in to do business, and was interrupted by an unwanted survey. I was billed twice this month, but Domain never sent invoices or notices. So one star. Namecheap is far worse, which is the only reason I haven't moved my account. So thx for forcing a written review in order to leave feedback. I hope that others see it and go to GoDaddy.
Every time the requested information was always correct.
After I book a domain name it turned out that it is not available.
The domian needs 24 hours to setup
Live chat is detestable. I would like to be able to call in when i have issues.
This site has been easy to use and has all the resources I need.
Unfortunately, my website has not been working and I purchase it almost 2 months ago now
Please guide me on how to activate my domain. There were delays but they were responsive.
Please guide me on how to activate my domain.
I hate the Chat service. So impersonal long and at the end my problem is not solve.
No phone service only chat box. Took 2 hours to do something that could take 10 minutes on the phone. Wanted to cancel my hosting which was only 4 days later and was denied credit back. Time to find a better solution soon. 4 accounts and extremely dissatisfied.
Wanted to cancel but they would not refund after 4 days past renewal date. No telephone service only text chat. 2 hours on chat that could be solved in 10 minutes. Holder of 4 domain names atm
AFTER I PURCHASED MY DOMAIN NAME YOU STILL HAD IT LISTED AS AVAIBLE. NOW GOOGLE WORKS SAYS IT WAS SOLD.
Very good service that I have been using for many years. Domain registration and renewal is a breeze with no issues
I can't disable auto-renewal for domain privacy + protection
When buying the domain you need to add the domain privacy fee too, but you guys ticked it, customers think that it is added to the total, but after buying it you guys say it was not added, pay $ 8+
Excellent, had a minor issue but support was able to help out quickly and efficiently.