Domain

Check out our latest communities fighting
AI scams on Reddit and Facebook

Our reviews monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Write a review
Reviews that mention popular topics
Morocco
1 review
0 helpful votes
Follow mounaim S.
Unfollow mounaim S.
Share Review
Report Review
Reviewing take like 7 days otherwise im still happy...
May 19, 2023

Reviewing take like 7 days otherwise im still happy io got my domain, try to make team works fast a little bit

Date of experience: May 19, 2023
Texas
1 review
0 helpful votes
Follow J'aime Z.
Unfollow J'aime Z.
Share Review
Report Review
Your customer service system SUCKS!
June 17, 2023

Your customer service system SUCKS! I need to speak with a person, NOT sit in a chat for nearly TWO HOURS and still have no resolution!

Date of experience: May 18, 2023
Texas
1 review
0 helpful votes
Follow Jacob K.
Unfollow Jacob K.
Share Review
Report Review
So I received a notification that my domain was going...
June 17, 2023

So I received a notification that my domain was going to expire. No problem since I have auto renew on. I received a billing statement but kept getting emails saying the domain was expiring. I didn't think much about it until I went to my website and it was gone. I logged it and my domain was expired and I could not renew it. Turns out it domain.com did not renew my domain.

Date of experience: May 18, 2023
New York
2 reviews
0 helpful votes
Follow Thomas W.
Unfollow Thomas W.
Share Review
Report Review
Setting up a domain for the first time
May 18, 2023

Setting up a domain for the first time. You made it pretty easy!

Date of experience: May 18, 2023
Egypt
1 review
0 helpful votes
Follow Narendar R.
Unfollow Narendar R.
Share Review
Report Review
Least manual intervention / interaction needed while...
May 18, 2023

Least manual intervention / interaction needed while dealing with them

Date of experience: May 18, 2023
Texas
1 review
0 helpful votes
Follow Rick M.
Unfollow Rick M.
Share Review
Report Review
Well, for an old dude in his 70s, I'm muddling through...
May 18, 2023

Well, for an old dude in his 70s, I'm muddling through okay.

Date of experience: May 18, 2023
Cambodia
1 review
0 helpful votes
Follow SIN U.
Unfollow SIN U.
Share Review
Report Review
I live it very much, sooner later I will try my first...
May 18, 2023

I live it very much, sooner later I will try my first web with you.

Date of experience: May 17, 2023
Brazil
1 review
0 helpful votes
Follow Lucas M.
Unfollow Lucas M.
Share Review
Report Review
I have bought a domain and it simply does not appear...
June 17, 2023

I have bought a domain and it simply does not appear here in my account.

Date of experience: May 17, 2023
Texas
1 review
0 helpful votes
Follow Peter P.
Unfollow Peter P.
Share Review
Report Review
It used to be a nice, friendly, well run place
June 17, 2023

It used to be a nice, friendly, well run place. Now the only thing you are good at is billing. You're very good at billing.

Date of experience: May 17, 2023
Canada
1 review
0 helpful votes
Follow Nellie Y.
Unfollow Nellie Y.
Share Review
Report Review
Website Builder page keeps shutting down when I'm working
June 17, 2023

Website Builder page keeps shutting down when I'm working.

Date of experience: May 17, 2023
Illinois
1 review
1 helpful vote
Follow K K.
Unfollow K K.
Share Review
Report Review

I tried to payment for my domain renew today but the domain.com hosting page didn't show up, so I don't know what can I do and the customer service didn't answer also. How did they customer service like that?
Very bad customer service. Even I called to customer service telephone number, the telephone number *******630 but it answer by answering voice that, we can't support telephone, we only chat, then when I tried to chat, it was not respond. This is not good customer service. Why the company like that?

Date of experience: May 17, 2023
Florida
1 review
0 helpful votes
Follow William H.
Unfollow William H.
Share Review
Report Review
Can't reach a human being spent hours trying to get...
June 16, 2023

Can't reach a human being spent hours trying to get Thu It's the way business is done now a days waste al. My time

Date of experience: May 17, 2023
Nevada
1 review
0 helpful votes
Follow Timothy Q.
Unfollow Timothy Q.
Share Review
Report Review
Wish it was easier to mover items on the page, text...
June 16, 2023

Wish it was easier to mover items on the page, text typing is difficult

Date of experience: May 17, 2023
California
1 review
0 helpful votes
Follow John H.
Unfollow John H.
Share Review
Report Review
I hate this service
June 16, 2023

I hate this service. The hosting DNS records is really obfuscated and weird, and I would rather host on a place with non-confusing and good DNS recording, so I can actually code the website. ALSO, hosting plans cost WAY too much!

Date of experience: May 17, 2023
Canada
1 review
0 helpful votes
Follow Farzad B.
Unfollow Farzad B.
Share Review
Report Review
Hello u said price for domain is 10.5 but got 15.35
June 16, 2023

Hello
U said price for domain is 10.5 but got 15.35

Date of experience: May 17, 2023
Pennsylvania
1 review
0 helpful votes
Follow Isaac R.
Unfollow Isaac R.
Share Review
Report Review
The page editor doesn't want to work from my mobile...
June 16, 2023

The page editor doesn't want to work from my mobile like it used to do easily.

Date of experience: May 17, 2023
BQ
1 review
0 helpful votes
Follow Miranda I.
Unfollow Miranda I.
Share Review
Report Review
Keep getting the same error message on accessing domain...
June 16, 2023

Keep getting the same error message on accessing domain page

Date of experience: May 16, 2023
California
1 review
0 helpful votes
Follow Sarah S.
Unfollow Sarah S.
Share Review
Report Review
Thank you, great service, website is user friendly!
May 16, 2023

Thank you, great service, website is user friendly!

Date of experience: May 16, 2023
Illinois
1 review
0 helpful votes
Follow Susan L.
Unfollow Susan L.
Share Review
Report Review
Absolutely cannot get my main website to become the...
June 15, 2023

Absolutely cannot get my main website to become the primary! Fix this please!

Date of experience: May 16, 2023
California
1 review
0 helpful votes
Follow Philippe U.
Unfollow Philippe U.
Share Review
Report Review
Slow website
June 15, 2023

Slow website - difficult to navigate for renewal of domain

Date of experience: May 16, 2023