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Sold me a product but can't get ahold of anyone to walk me through it
No way to contact Domain.com regarding problem setting up Google workspace - Google does not recognize domain has been purchased; will not set up workspace account I paid for through domain.com. Directs me to contact Domain.com for assistance, but no contact available.
Not the most user friendly. Difficult to set up simple adjustments.
First time doing this action. Appreciated there was sufficient time for each step.
Been months and I still don't have access to my SSL and Google Workspace. I wouldn't recommend Domain.com to anyone at this point.
You have changed the dashboard making it almost impossible to get to our web designer, your have increased rates to an untenable rate, and customer service is horrible. We are looking for another host
The new design has made it very confusing to get to the website builder.
Customer service and recovery was a tedious process, would have like the service to have been more explanatory rather than having to wait and communicate via text
It's really a pain to pull invoices from your platform. Please improve this functionality to make this user-friendly.
I had a question about the SSL application
I was informed how to proceed, first my password was unlocked
I could proceed.
CS is very helpful but connectivity with third party solutions is very poor, using a small provider made a lot of "out of the box" connections that Squarespace, Outlook, etc. have built (e.g. With GoDaddy) non-applicable, required a lot of manual work from me.
Our website has been down for several weeks. Up for a year, then apparently because we did not buy SSL protection, it went offline. We've bought it a week ago...still not back up.
Too many changes and not as user friendly as to prior release
So Sad...cust service domain database issues...emails from domain.com "leave out "whatever the domain it relates to the corrispondance is.Charges and change of service without any prior notice. Truely is a sad provider
I constantly keep getting email messages that seem like there was a data breach regarding my username. It's an uncomfortable feeling that makes the domain website look like they are not protecting the information I'm providing for the account.
No happy! You deleted my account without my permission, I don't have access to my email no more it's shut down, always asking for more money! I AM NOT SATISTFIED
Horrible platform - doesn't delete domains tht have been transferred away. Support is not helpful, and the new interface is just as bad as the old.
There's no way to redirect one domain to another, which is frustrating as other registrars like GoDaddy provide this for free.
I'm here to check my account bc I keep getting notices that my account will be deleted for nonpayment, but I paid over one month ago.
Signed up for domain and don't get
Much help after that: my rating is based on whether or not I'd pitched this again and the answer is no..
