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When I first signed up with your service I was very happy with the phone customer service and the pricing that you offered. But, for the past year I have had multiple charges and horrible chat customer support that had completely frustrated me.
Horrible Customer Service. No matter when I contacted the Customer Service section for help. I received the worst person that is employed with DOMAIN.COM
Google workspace issue was not addressed after purchase. The refund was easy but I was frustrated that a service was offered to me that could not be fulfilled.
Customer service is awful cannot get product to function correctly
Billing dept. is not able to do simple math, or does not want to do it. I will be moving my domains soon.
It's too slow and this morning I woke up to my website being down. If I owe, I haven't received any notice or billing information.
Easy to update and very low prices. Good selection of domain names.
Good experience and easy to follow understand always ready to help
Overall excellent. 2 exceptions: the hard sale on domain privacy and the last chat with an agent who was not professional and did not let me give a feedback at the end.
I gave up on one of my sites because of the constant spamming which I believe originated with Domain.com's systems. The navigation is confusing, I have to click many times to reach my destination. When I have an issue it takes four or five chats with Support to resolve it. I just feel frustrated.
Your electronic services are better than the services provided by humans
Its very good. I am happy with it and all the services and help center
I have been trying to change the owner of a domain for months now and none of the people of the customer service has been able to solve the issue (not accecpting a payment!)
CUSTOMER REFERENCE CODE OF INCIDENCE
ID I-*******
Renewing with a new card is a pain. Also Website builder is not loading and customer service stinks
The new renewal process is confusing, I spend more time trying to find what to renew, and eliminating not desired services
Very poor in various ways... would be glad to discuss it with a real person
I'm in here because I have been charged for something I did not order.
I've reached customer support 2–3 times to solve the issue with the domain and DNS settings.
Each times, they didn't solve the issue and broke the website.
Support representative haven't spent enough time to focus on my issue and solve it.
And I'm still having the issue with DNS settings.
You should be able to point to a link without having to sign up for a monthly plan
Horrible and likely taking my websites elsewhere before renew.
Horrible and likely taking my websites elsewhere before renew.
