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I have issues with my paid domain. Can't have access to it
Domain transfer has been a frustration; however, online help chat was incredibly helpful.
Signed up for domain, when I get to the manage page or build a website page, both options just sit at a circular screen and never load. Will try again as I literally just signed up minutes ago but I thought this was an immediate thing.
I'm having a hard time getting your system to work.
I cancelled 2 domains that I had purchased well over a year ago and I'm still being charged for them.
I lost my google workspace password and now it wont let me recover my account or view my password
It was an easy way to sign up and the chat was easy to navigate.
I thought I was purchasing through go daddy and now it wont let me transfer
Mediocrity is unacceptable. The.com website I wanted to purchase was over $11,000 and was added to my cart along with the others I wanted to purchase. My card declined (thankfully) however, my account was suspended. When I asked how to resolve and if I should get the domain from another company, I was told I could get from somewhere else. I'm always happy to spend my money elsewhere when my business is not valued.
I keep getting confirm domain emails. I go end each time and it says the link has expired. Is my domain name confirmed or not?
60 day requirement to transfer domains should have been presented visibly at time of purchase
So far so good. I am very new to this and will give more feedback through the process
Actually little experience. Set things up then abandoned it entirely for a while. Life gets in the way sometimes. What was working has been fine and I will restart things and expect the same performance. It was very hands off and easy to work with for what little I did. I plan to make more/better use of it in the future.
Quick and easy other than logging in the first time
Getting rid of your telephone customer service support and making support available solely by chat is very inconvenient as it takes a long time for someone to respond and ultimately, a 30 second question turns into a 20 minute chat session because the representatives are so slow in responding.
Although I have paid the renewal fee, the site is still showing that the domain has expired!
Love it! Found a premium domain and was able to purchase it easily. Everything is working smoothly. Grateful for the seamless experience!"
It all seems pretty straight forward and easy to navigate. Would recommend
On Oct 25,2023, I was incorrectly charged for an $89.88 SSL certificate that I never opted into. It was even for one of my expired domains that I intentionally hadn't renewed because I don't use it.
When I investigated further & went to the "renewal" tab on the Domain.com site, the site had opted me into have this autorenewed (it was a slide button), and I had never set it myself!
When trying to contact their billing department via email, I am given automated responses (not a real person) that tell me to use the help assistant within the interface.
The help assistant on Domain.com is a complete robot, and could not assist with the issue.
Basically, I will never host with them again. They have ***sneaky auto charges on a hidden tab within the interface, not small ones either ($89.88+), and once they get you, you won't be able to get a human to help you resolve it***. Very unethical.
There is ton of glitches in the website itself but also very unclear about whether or not the need to renew domains and payments.
