Our reviews monitored for authenticity
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
I am running into problems with set up, with no solution in sight.
Ease of set up for a non seo person has been remarkable.
So far, I can't set up email and I am registering my domain for use with wix.com not working yet
Do not harass you with sales pitches or spam you at all. For over 20 years now, our website is always up.
Great so far. Never had any issues and I've been using you guys for three years.
I am a newby. You are throwing things at me with no explanation. Very confusing.
My phone has blown up with telemarketers from you selling my information. This has been so disappointing.
I cannot access the email that I just purchased. The password provided is incorrect
Excellent service and the price was a little high.
Zero rating if I could. Requested refund and they claim based on their policy not able to refund me back my money. Only registered two days ago, this is unheard of. Not to mentioned, I cannot interact with a live person. Worst experience ever. Both the rep and I was texting back and forth. I do believe these people are overseas. I Will NOT auto renew.
I hope you're reading your review.
The site is easy to use and very easy to navigate to manage my account.
The site is very difficult to navigate into building a website from buying the domain. Your integration of the builder option is cumbersome and results in frustration immediately. I paid for Word Press but cannot connect to it. I clicked on Webbuilder and was able to begin building but the guided AI version offers a horribly novice looking web presence with no customization available. While DOMAIN.com may not have anything to do with the offerings of the two builder options, you endorse and direct your clients to them so they reflect on you. Now I am looking to move the domains to another builder site but cannot locate the information I need from DOMAIN.com. NOT a good start for my first time buying from DOMAIN.com.
I Purchased my new email domain and it was very quick and easy.
Jordan Senter
Marketing Consultant
Needs a raise! Super friendly, talked to him for probably thirty minutes (actually gave him a job offer as a sales rep). He by far made this business sticky! I will be referring my colleagues to DOMAIN.COM because of Mr. Senter stupendous articulation.
Until I get into the site and am sure it is spelled correctly, I am uncertain.
Can't find out how to update contact info. The email had step by step instructions but the site was missing (or I can't find) the buttons to click on.
I don't like the purchasing experience. Stop putting things in my shopping cart that I didn't select. It's shady. Makes me want to quit using your service.
Used wordpress wich has become unusable due to so may errors. The only way I can see forwards is by getting a fresh slate which I have no idea how to do as wordpress doesn't have a support email just forums which are useless. Furthermore I don't even know if I can start a new wordpress site as I have no clue how to reset or delete my current one and whether or not I need to purchase a new plan. For a website accessible to all you must have great knowledge and experience with websites and programming if you want t resolve an error.
I will happily change my review once I get a useable website but for now I can't do anything but let my frustration build as I've wasted all afternoon and evening trying to find solutions with no success.
You've DOUBLED the cost of exchange plan 1 compared to buying direct from microsoft. You stink, I'll never buy anything from you again
I just logged in, and domain is asking for a rating for logging in. Ok
