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Arkansas
1 review
0 helpful votes
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Hard to use
January 3, 2024

Hard to use. Info is all over. Nothing is clear. Support is vague when answering questions.

Date of experience: December 26, 2023
AE
1 review
0 helpful votes
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Terrible support staff
January 2, 2024

Terrible support staff. You better look for better options that affshoring your service to terrible quality.

Date of experience: December 26, 2023
Bahrain
1 review
0 helpful votes
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Latency in verification and deployment of domain takes...
December 26, 2023

Latency in verification and deployment of domain takes 24 hours

Date of experience: December 26, 2023
Canada
1 review
0 helpful votes
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The fact that the price doubles in the second year...
December 29, 2023

The fact that the price doubles in the second year is enough to make me leave immediately. I just learned that and you will never get my money again.

Date of experience: December 22, 2023
California
1 review
0 helpful votes
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Definitely good just dns records and stuff changing...
December 22, 2023

Definitely good just dns records and stuff changing that was a little bit iffy

Date of experience: December 22, 2023
Texas
1 review
0 helpful votes
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Link to setup my account expired in about 8hrs, not...
December 29, 2023

Link to setup my account expired in about 8hrs, not 48hrs, which meant I began the day with a customer service issue. The technician was great, but still.

Date of experience: December 22, 2023
Texas
1 review
0 helpful votes
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The domain setup process was fairly straightforward
December 22, 2023

The domain setup process was fairly straightforward. The online Chat support worked well.

Date of experience: December 21, 2023
New York
1 review
0 helpful votes
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I am having a hard time getting the Domain Validated...
December 21, 2023

I am having a hard time getting the Domain Validated SSL set-up to open. It is a bit annoying since I think it should be a button click, otherwise fine.

Date of experience: December 21, 2023
California
1 review
0 helpful votes
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Wish I had a customer service number to call, but the chat seemed to help. It just took longer than a human.

Date of experience: December 20, 2023
Georgia
1 review
0 helpful votes
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Somewhat difficult to find all the steps to transfer...
December 26, 2023

Somewhat difficult to find all the steps to transfer a domain and set up google workspace.

Date of experience: December 19, 2023
Washington
1 review
0 helpful votes
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DNS config is difficult for the novice, so when I screw up there are no defaults to fall back on. I appreciate the level of detail you can configure however having better reference / docs would be really helpful. Also, I've already been locked out of my account once for being suspicious, which is annoying.

Date of experience: December 19, 2023
Nebraska
1 review
0 helpful votes
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Not easy to determine what package to go with and once...
December 26, 2023

Not easy to determine what package to go with and once a mistake is made on purchasing something, no refunds.

Date of experience: December 18, 2023
New York
2 reviews
0 helpful votes
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Relieved my fears.
December 18, 2023

Was able to find my domain! As Go Daddy has my domain with a broker. Domain.com gave me peace of mind, in knowing I am protected for 2 years.

Date of experience: December 18, 2023
Australia
2 reviews
0 helpful votes
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I don't know how to launch my email, when I click it,...
December 26, 2023

I don't know how to launch my email, when I click it, it takes me to a page that isn't loading. I need help! I paid for this *******@wellbeingdogscairns.com
I don't know how to set it up or access it!

Date of experience: December 18, 2023
Jordan
1 review
0 helpful votes
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The domain i have purchased is still not active even...
December 26, 2023

The domain i have purchased is still not active even after 24 hours have passed!

Date of experience: December 17, 2023
California
1 review
0 helpful votes
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I paid for 3 domains and have not been able to verify
December 26, 2023

I paid for 3 domains and have not been able to verify. The link has taken me to a 502 error message for each domain. I went to chat and was not helped. I was told to try the links again in a few hours. The links are still taking me to an error message 24 hours later.

Date of experience: December 16, 2023
Oklahoma
1 review
0 helpful votes
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Well I'm trying to get rid of some domains and start...
December 16, 2023

Well I'm trying to get rid of some domains and start a new one and I'm not tech savvy so I appreciate the little instructions and not too hard so far.

Date of experience: December 16, 2023
Maryland
1 review
0 helpful votes
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Having trouble logging in to my Domain account and...
December 26, 2023

Having trouble logging in to my Domain account and also the new email address.

Date of experience: December 16, 2023
Wisconsin
1 review
0 helpful votes
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So far it's been good
December 16, 2023

So far it's been good. I HAVE not developed the sites yet. Time will tell. The time frame for validation could be longer.

Date of experience: December 16, 2023
New Jersey
1 review
0 helpful votes
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I have had nothing but issues since I purchased my...
December 22, 2023

I have had nothing but issues since I purchased my domains. I can not validate my email address and now I am getting an error mid website creation that the webpage starter I purchased isn't working. Very disappointed thus far

Date of experience: December 15, 2023