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Hard to use. Info is all over. Nothing is clear. Support is vague when answering questions.
Terrible support staff. You better look for better options that affshoring your service to terrible quality.
Latency in verification and deployment of domain takes 24 hours
The fact that the price doubles in the second year is enough to make me leave immediately. I just learned that and you will never get my money again.
Definitely good just dns records and stuff changing that was a little bit iffy
Link to setup my account expired in about 8hrs, not 48hrs, which meant I began the day with a customer service issue. The technician was great, but still.
The domain setup process was fairly straightforward. The online Chat support worked well.
I am having a hard time getting the Domain Validated SSL set-up to open. It is a bit annoying since I think it should be a button click, otherwise fine.
Wish I had a customer service number to call, but the chat seemed to help. It just took longer than a human.
Somewhat difficult to find all the steps to transfer a domain and set up google workspace.
DNS config is difficult for the novice, so when I screw up there are no defaults to fall back on. I appreciate the level of detail you can configure however having better reference / docs would be really helpful. Also, I've already been locked out of my account once for being suspicious, which is annoying.
Not easy to determine what package to go with and once a mistake is made on purchasing something, no refunds.
Was able to find my domain! As Go Daddy has my domain with a broker. Domain.com gave me peace of mind, in knowing I am protected for 2 years.
I don't know how to launch my email, when I click it, it takes me to a page that isn't loading. I need help! I paid for this *******@wellbeingdogscairns.com
I don't know how to set it up or access it!
The domain i have purchased is still not active even after 24 hours have passed!
I paid for 3 domains and have not been able to verify. The link has taken me to a 502 error message for each domain. I went to chat and was not helped. I was told to try the links again in a few hours. The links are still taking me to an error message 24 hours later.
Well I'm trying to get rid of some domains and start a new one and I'm not tech savvy so I appreciate the little instructions and not too hard so far.
Having trouble logging in to my Domain account and also the new email address.
So far it's been good. I HAVE not developed the sites yet. Time will tell. The time frame for validation could be longer.
I have had nothing but issues since I purchased my domains. I can not validate my email address and now I am getting an error mid website creation that the webpage starter I purchased isn't working. Very disappointed thus far