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Still trying to figure out how to access things, but mostly easy with some searching. I registered a new email address for my domain, but can't seem to figure out how to access the webmail yet. It's not easy to access on the main dashboard, nor elsewhere it seems.
Yeah, my domain expired I didn't get a notification, it expires 2 days ago, I'm trying to renew it is not loading. And your live chat doesn't open either
How the heck is it so difficult to get in touch with anyone to get assistance in combining my two domain.com addresses? This is extremely annoying.
It's okay, but it takes some time to figure out how to work with your site. Especially when you make changes.
I've bought a domain and it's still not available. Your "Chat" support button doesn't work.
I am not able to recreate the SOA records or add NS records to my domain, rendering me unable to let my own DNS server handle requests. The lack of error messages and documentation regarding required parameters etc, is making this more difficult that setting up bind/named myself.
Had a chat conversation that was very informative and helpful - handy when I don't know what I'm doing.
Hello. I'm trying to add CNAME record, but it keeps giving me an error message. Your live chat doesnt work and there is no other way to contact anyone...
I purchased a domain from domain.com for 5 years and they sent me the wrong one. I contacted them immediately and they refused to correct the issue or give me a refund. I do NOT trust or recommend domain.com I advice you all to go with WIX OR DADDY.COM
Not too pleased with domain.com.
When we had a wordpress originated hack it took days to fix and 10s of hours on the phone and chat. There was never any help with getting our old data/site back even though we had no hand in losing access to our site. Instead domain.com tried to upsell us on marketing assistance which we didnt want or need.
My email dont work, I have nothing but trouble with you guys
Been with service for decades and have watched reliability level drop along with tech support. Have issues that continue to pop up and some issues never resolved. I have slowly started migrating all of my domains to other hosts that are not only competitively priced but outshine your service and reliability.
I have an unsolved issue since few months: the data of my french visa card are systematicly refused by your website... We are getting closer to the expiry date and you do not provide me any solution or even alternative
4.5 stars - Quick and accurate replies to customers via support chat.
Started chat to resolve a billing problem. Chat reflected my wait time was a few seconds. But so far after 5 minutes... no reply to my chat message
Nice work for years but have problems with my principal account...
Difficult logging in How do I get discount on my renewals?
Serious login problems. Interface is not intuitive.
Website development is very basic and not what I was expecting.