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Trying to purchase a domain, the bank flagged it as a suspicious charge of $0.00. So I texted the bank back and they lifted the block, but when I tried to purchase it again, Domain.com flagged it as a suspicious transaction and suspended my account. So I gave the process 2 stars because purchasing a domain from Domain.com was decidedly inconvenient.
This site works only with few browsers and only if with minimum security
For one, the website only works in Mozilla Firefox. I can't even log in using brave or chrome.
The online help appears completely disabled. Clicking the chat tab for the online help goes nowhere.
I appear to be unable to make updates on dashboard.
Receiving 'add missing information' message, but no direction to address it.
Got a server error on my site, surroundtherapy.com. It came from a plugin, Mojo Marketplace, according to the logs. But renaming it in the file manager didn't work.
I used the chat function for assistance loging in and was assisted and resolved issue in minutes. Was a perfect interaction and that is rare with chat i usually find,
Really Awesome! It's easy and really good for the price.
I can't add my domain that I already paid $9.00 to transfer
YOU PEOPLE CHARGED ME MORE then 9.00... How bout 12.99... WTH is that? Advertise one thing and do another.
I can't add my domain that I already paid $9.00 to transfer
Your support is terrible! I purchased email accounts and I can't access them, see where to access them or even have a response for help!
I am facing difficulties in managing my email via your control panel. I have created an email that could send but receive emails; at the same time, I could fix the configuration to solve the problem.
Enjoying it so far. Only frustration, is not being able to place icons and wording where we need to. Cannot give a complete review at the moment. Hopefully in a position to upgrade my rating to five stars.
The hosting doesn't parse or process. CSS files quick enough. It can take some time hours for your system to process this file. Meanwhile, the websites don't display properly. This NOT GOOD!
Constant issues with login. I get shown weird pages and/or told that the passwords are wrong even though I use google to manage the password and also if I manage it myself. So I've had to change passwords basically every time I try to log in.
I have transferred two domains from another host, but haven't gotten the emails to confirm the transfer. Off course I know this is not your fault but relies on the other host, but stressful since I already paid you and nothing seems to happen.
They have a great support
Always ready to help out
Domain stole $19.99 from me. Will never do business with them again.
I wasn't allowed to get a refund for the domain name I purchased accidentally like 10 minutes before. Now I am stuck with it for 5 years.
Been a client for over 8 years and as time passes the quality in the service decreases
It is very difficult to get live help. I have clicked on live chat and nothing happens. Additionally, I paid for 3 google workspace accounts and it will not acknowledge it, asking me to pay for them again even though my receipt says I have paid. Additionally, I cannot get the free SSL toggle to move over when it should be active.
I need a reset authentication code and your live chat is not helping
The customer service was great, but now I dont even know where to start or what to do next
Hey Joseph,
Thank you for your feedback.
DJ
Customer Advocate at Domain.com