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Best service, secure. I never see any problem on work DOMAIN.COM team. Thank you
My access to domain.com was disconnected. I tried several times to work with tech support to resolve the issue to no avail. Finally about the fourth time I tried again after re-opening the case twice after it was dropped... I got a tech who sent me a password and asked me to cut and paste it into the browser and access is restored. With no phone support, I will likely need to find another email support provider.
It has been 8 weeks that my SSL has not been activated. As a portfolio site this is not acceptable. I hope to be reimbursed for the 2 months of inactive website protection.
Great experience with the website so far. It helps what we are doing.
Everything that I expected. I expect they will extend some of the additional services.
I have experienced many glitches particularly with the email functions.
The new interface is awful to navigate through. It makes it easy to buy products but difficult to use the products after purchased. The tutorials given by customer service no longer apply since the interface has changed; it seems management has failed to train customer service reps using the new interface platform therefore they cannot efficiently help or guide customers using it. In addition, your team will not generate the CSR information in order to for the validation process to begin for my SSL certificate. It has been 2 weeks and still cannot get the SSL created - Try again today. Lastly, Many Glitches!
Hate the new update. Too hard to navigate. Site takes forever to load on google chrome.
Email platform cannot seem to move email to phone have problems with in and out boxes
Your new site is full of errors and the login was hard to find. Too focussed on selling not supporting. Edge browser - chat function does not work starts a conversation then ends automatically immediately
My website still doesn't work. I've worked with your chat support twice over the past month and they keep telling me they fixed a DNS issue and the site will be up "in a few days", but it never works. cerroworks.com is my site. I bought everything and even built my site through domain.com so that it would be simple. Now, I will have to find another hosting/website building service. Worst service ever.
Very helpful I thank them so much for taking the time to look at the issue.
I have had a lot of issues with the password lately. I am also dissatisfied with the inability to get help quickly by phone or chat.
Since Domain.com has canceled its free ssl with the website starter the websites don't work meaning that our customer can NOT view our website. I have been telling representatives that its not the website, its because your engineers should have informed not to canceled anything until your engineers was able to map the platform so the ssl would work on the new platform.
Managed to get into my account easily in spite of being put of the country and not hassling me.
Navigating settings is a bit confusing.
Had an issue logging in to change a setting where it was asking for credentials that didn't match the main portal account
No customer service. Used to be a good site! Now the site is horrible!
Experience is not the same as 6 months ago. SSL service is taking way too long. Domain main paga is hard to navigate
I am having problems however over 10 plus years has been pleasurable
You system has been crappy lately. The chat menu does not go away when you reach out to them. My chat experience was horrible.
