Ordered some boots that did not fit and was amazed to find out they offer free shipping on returns! The refund credit was issued super fast as well. Great quality and awesome customer service!

Customer service is always super sweet and willing to help :) One of many reasons to shop with Dolls Kill

Customer service here is always a pleasure to work with! They're so kind and their items are lovely!

Fantastic customer service! Fast, efficient, and very much appreciated. My question was answered completely. <3

When I need help, customer service is very quick and informative. They have great sales and selections of products. Only complaint would be sizes running pretty small even after doing measurements.

Wanted to know more about a possible order that might not have been all together and was super upset from missing items. Turns out that the order was just shipped into two parcels. Elisa was super kind, fast to respond, and on it with all my questions! My brain can now be put at ease and it is just on USPS at this point!

I adore their clothes and they offer great customer service! Had a question about a jacket and someone answered my chat within a minute, too good! 10/10 would recommend.

I placed an order that was delayed due to a pre-order and when I spoke with a rep, they let me know right away my order would still ship and deliver in time for the event I needed them for - what a relief.

Dolls Kill is a great site! They have awesome unique items! They have super helpful customer service and quick shipping. Luv them!

My question was answered very fast, it was also a very easy find on my account. The whole thing took about 10 minutes, I really appreciate it

Anytime I've had to contact Dolls Kill about sizing questions (because I have a lot of those) They are quick to answer which is super nice when you're impatient like me with wanting to grab the items in your cart RIGHT AWAY <33 But needing to wait because you want to confirm your size first Thank you for the speedy and friendly service <33 xoxo

Very polite and speedy at replying but should know when things are going to be restocked as it would be extremely helpful and save customers shopping somewhere else.

It was very helpful, elisa answered the questions i had about the techno pagan boots. Thank you dollskill!

I was asking some questions on the chat room through the website regarding my order and straight away Elisa responded and solved the enquiry! Love

I overall had a great customer service experience with the Elisa. She was able to answer all my questions. Every time I use the Dolls Kill chat feature everyone is so kind and makes sure I leave satisfied with no doubts!

I love dollskill, they always have the greatest fashion for raves or even just looking cool on a night out. I love the clearance deals too. The customer service is phenomenal as well.

I love Dolls Kill for having the most unique, interesting clothes. Though the return policy doesn't allow for refunds, they've done a great job of making sure my returns are processed quickly and I'm given store credit to buy another thing I am so excited to wear!

Not only are their clothes top notch and the only thing I'll wear but Elisa from the livechat was an absolute darling and a testement to why there will never be a dupe for Doll's Kill.

Best customer service experience! All and any questions are answered immediately. Thank you for always being awesome!