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business logo of Dolls Kill
dollskill.com
goth, casual, grunge & punk men, womenAge 13-18, 19-25
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About the business


Clothing item from Dolls KillFashion apparel by Dolls KillMerchandise from Dolls Kill clothing lineDolls Kill fashion product

Business Highlights

General

Target Gender: men, women
Target Age Group: 13-18, 19-25
Price: $$

Shipping

Shipping Cost: $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: items must be unworn and unwashed with their original packaging and tags
Return Cost: $7.99 return shipping label fee, or free shipping with stash

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: goth, casual, grunge & punk
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X)

Customer Service

Support Channels: contact form

Payment Options

Payment Methods: card payments, financing, Apple Pay, Google Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Shop Pay, Sezzle

How would you rate Dolls Kill?
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Dolls Kill Reviews Summary

Dolls Kill has a rating of 3.2 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.

service
321
value
301
shipping
311
returns
230
quality
284

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Elizabeth L.
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They take care of their customers!
January 21, 2019

I had inquired about a product being out of stock and I was taken care of right away without hesitation, best customer service hands down And of course there selection is to die for!

Date of experience: January 18, 2019
Australia
1 review
0 helpful votes
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ABSOLUTELY AMAZING SERVICE
January 20, 2019

Dollskill is by far my favourite shop/company. The service they provide to their customers is outstanding! They always have the latest trends and absolute banger range of clothes/shoes. Each and every employee goes above and beyond for their customers and I wouldn't wanna spend my money anywhere else

Date of experience: January 17, 2019
California
1 review
0 helpful votes
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Superb Customer Service
January 20, 2019

Nicole went above and beyond to see that I received my shoes in time for my show. I appreciate her so much. Xo

Date of experience: January 17, 2019
Norway
1 review
0 helpful votes
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Problem got handled immediately!
January 20, 2019

I experienced a problem with a faulty item i ordered from dollskill, and contacted their customer service. I immediatly got a response and after explaining my issue, they resolved the issue within hours. I'm very impressed with their customer service and will definitely shop there again.

Date of experience: January 17, 2019
Ohio
1 review
0 helpful votes
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Never had any problems
January 20, 2019

Always have a good experience when I shop on Dolls Kill. Love the unique things they carry. Returns are only for store credit, but that rarely bothers me since I know I'll use it.

Date of experience: January 16, 2019
Delaware
1 review
0 helpful votes
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Amazing
January 20, 2019

Elisa was so nice with helping me pick exactly what I had in mind. Everything went smoothly and there was NO complaints about a clothing item she suggested for me. I love every single one.

Date of experience: January 16, 2019
GB
1 review
0 helpful votes
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Love it!
January 20, 2019

I love dolls kill, they are always quick to respond to my questions and are very helpful <3 they quality of their products are always amazing and they always fit true to size

Date of experience: January 16, 2019
GB
1 review
0 helpful votes
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dollskill.com
January 20, 2019

Wow! What a site! Awesome fashions, helpful, friendly customer service, good value and fast shipping. Highly recommended.

Date of experience: January 16, 2019
California
1 review
0 helpful votes
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I love the instant help they have!
January 20, 2019

Everyone is always so sweet, friendly & helpful! Having someone on the site 24/7 that can help you find something, pair something or let you know if it's coming back in stock is so awesome!

Date of experience: January 16, 2019
California
1 review
0 helpful votes
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Elisa from cs was awesome
January 20, 2019

Had a question about a product and Elisa was very helpful and quick! I love Dolls Kill and will always shop with you! <3

Date of experience: January 16, 2019
Tennessee
1 review
0 helpful votes
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Love dolls kill
January 20, 2019

Dollskill has the best clothes for $#*!es who aren't basic like meeee. I love Dollskill more than any site. It's expensice but well worth every penny.

Date of experience: January 16, 2019
California
1 review
0 helpful votes
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Elisa so sweet and helpful
January 20, 2019

She was so sweet and helpful and quick to respond regarding when i put down the wrong address i appreciate her customer service! Thanks elisa! <3

Date of experience: January 16, 2019
Texas
1 review
0 helpful votes
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Elisa was quick and great
January 18, 2019

Was able to quickly find the order and resolve the store credit. No long wait time, respectful, and no issues

Date of experience: January 16, 2019
Colorado
1 review
0 helpful votes
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And when I texted, I was told it'd take about 7 days to process. The thing is, the shoes I got are fast selling and there's a strong possibility they might sell out before I get the store credit. I explained this and I'm the end, I was helped. I just needed to send the tracking number of the return and they'd give me the store credit. I didn't give 5 stars because I was left waiting for a while without being told why, and I thought maybe the person helping me had just stopped responding. I now realize it was to see what they could do for me. Still, it'd be professional and helpful to let me know what's going on and that I wasn't just ditched.

Date of experience: January 16, 2019
California
1 review
0 helpful votes
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Love the costumer services!
January 18, 2019

I love the cloths and I love how y'all keep in touch with your costumers when they need help love it!

Date of experience: January 16, 2019
California
1 review
0 helpful votes
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Love it
January 18, 2019

Awesome customer service! Great company to deal with lots of beautiful clothing and accessories! Can't wait fo get my reflective puffer jacket!

Date of experience: January 16, 2019
Colorado
1 review
0 helpful votes
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Amazing customer service
January 18, 2019

I had an issue with an order placed. Went on lime and started a chat and was able to correct the issue quickly!

Date of experience: January 16, 2019
Florida
1 review
0 helpful votes
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!
January 18, 2019

Best online costumer service ever! Also my go-to place for alternative clothing :) they have a super good collection of different brands like lime crime, lazy oaf, ripndip, dr martens, etc... i super duper suggest shopping there!<3

Date of experience: January 16, 2019
Canada
1 review
0 helpful votes
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Always Fast, helpful, efficient
January 18, 2019

Thank you for taking the time to answer the questions I had about your products xoxoxo so helpful and ready to meet my needs. Can't wait to put in another order!

Date of experience: January 16, 2019
Texas
1 review
0 helpful votes
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It was great!
January 17, 2019

Lindsay was very helpful and fun to chat with! I had concerns about a snowsuit that Im about to get to go skiing next month and she informed mebthat it would be perfect to ski in! So now im about to get it

Date of experience: January 16, 2019