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Dolls Kill has a rating of 3.2 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.
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Happy with results after I got a pair of shoes that weren't very impressive. I'll return them and get something i want more
I love buying from this website because their clothing are amazing always I enjoy taking photos of their clothing on. They always feel and look amazing always. They even look cute on me.
Their clothing is so unique. There is something for everyone here. Its like the Louboutin of Hot Topic and Forever 21 at the same time! They have so many name brands and even have multiple of their own brand of clothing! Great quality! Great prices! Super fast shipping! Make sure to read the care labels for the clothing to keep it like new! They have free returns, which is amazing! They have awesome sales monthly! Lets not forget to shop here on holidays because they have costumes for every occassion! I will always be a loyal customer to dollskill!
I had the wrong shipping address on a purchase and was worried it wouldn't get to me in time. They fixed it immediately and put me at ease.
Always love their clothes and now I love them even more!
I have ordered a couple items from this website and loved both purchases! I have had a few questions during my experience on here and there is always someone attentive to your questions online. Kind and clear instructions! Much love
So quick to respond, which is so helpful seeing as most companies have really bad customer service and are never polite but the team at dolls kill are amazing and always the best <3
Elisa, was very helpful and even made comparison to herself to help me. Which helped very much. I could not figure out what size would work to fit best for me usually I wear a small, but I wanted a more fitted look than loose fit.
Thanks for all the help! Elisa was great answering and fast reply. Love the website and all the options, keep up the great work!
The online chat was incredibly easy to use. I was helped and had all my questions answered in less than 2 minutes! Although i will be buying online, i will make it a point to visit the store. The customer service is FIVE STARS!
I requested a return via chat and Elisa handled my return in a quick and efficient way. Will be coming back to shop!
I found dolls kill roughly two years ago. I've ordered a couple things in that time and I've never been disappointed. I love the wide range of options they have on their site because they are unlike any other. The lingerie is beyond sexy, and they always have dope graphic tees to choose from. I love just looking through some of the items since they give me inspiration and the models are all super hot! If I need something to make me feel confident and sexy I'll shop here! Love you guys!
Dolls Kill has great selection, amazing clothes, jewlery, and the Dolls are gorgeous. If it was at all possible id give more then a 5 star rating!
They helped me resend my giftcard when i typed the email wrong, and they were super nice to me. Love them
Super fast reply! Thanks for your help! Hopefully you got all the nice festival outfits in size S again! But im looking forward to get all my outfits until this summer :)
Had a slight issue with store credit being added to my account a lady named Jahna literally solved it within about a minute into the chat. Love this site will continue to shop here
Jahna was able to help me switch my addresses on my order ASAP with no problems! Jahna was very fast and genuine and I loved how fast the communication was!
Jahna was very helpful in answering my questions regarding available shoe sizes! She was friendly and knowledgeable.
DollsKill is, without a doubt, one of my FAVORITE brands out there! I absolutely ADORE it! The service is wonderful as well! Keep it up loves! Thanks so much!
Answer: Promoting RAPE CULTURE (tee shirt: "Dead Girls Can't Say No") is quite enough for ME to shun these monsters. Oh and ripping off artists. There's that too. How utterly selfish are you? Their stock is available elsewhere online. BOYCOTT!
Answer: Depends on the item, we typically recommend sizing up not down.
Answer: I don't completely know what you are asking, but if you wondering what size to get in an American size you would get a 10. The sizing scale is weird with all the countries, but there you go. If you have more questions or if I didn't completely get it, please write back. Kylie
Answer: I'm from the Uk and I thought mine was taking strangely long so I checked my email and it was in customs. Check out your email to make sure it isn't customs. As soon as you do whatever you need to release the order from customs, it will take 1-2 days to deliver to you:) If you're talking about the tracking order status that comes after placing an order then the tracking order status should appear on the website 3-4 days afterwards. The tracking order link doesn't work for me so just email one of the staff and they will be more than happy to link you to it.
Answer: I don't know if you've ordered from Dolls Kill but they have a huge inventory of unique merchandise and in-stock when everyone else is out and INCREDIBLE FRIENDLY customer service so honestly the reviews are honest on here. I'm sorry you might have had a bad experience but they went above and beyond with an exchange for me. Maybe you should reach out and see if you can resolve your situation with them? I'm in Dallas, TX and was blown away by how great they were to work with! :)
Answer: Hi Alana - orders placed before 2PM typically take 24-48 hrs to process so if you place the order RIGHT NOW with 2-3 day shipping, you'll receive it by Friday. If you need it sooner, we recommend next day shipping. Xoxo
Answer: Hi there! What's your order #?
Answer: Hi Karlee! Depends on what brand! Normally we recommend to size up if you're a half size or order what size you typically are when you're half size isn't available <3
Answer: Hi Veronica! Thanks for your question! Orders are processed M-F excluding Federal Holidays. If you place your order before 1pm PST, it will ship out that same day. The time in transit really depends on the shipping method you chose and on the destination. You can find detailed info about shipping transit times here: https://www.dollskill.com/shipping_service
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