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business logo of Dolls Kill
dollskill.com
goth, casual, grunge & punk men, womenAge 13-18, 19-25
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About the business


Clothing item from Dolls KillFashion apparel by Dolls KillMerchandise from Dolls Kill clothing lineDolls Kill fashion product

Business Highlights

General

Target Gender: men, women
Target Age Group: 13-18, 19-25
Price: $$

Shipping

Shipping Cost: $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: items must be unworn and unwashed with their original packaging and tags
Return Cost: $7.99 return shipping label fee, or free shipping with stash

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: goth, casual, grunge & punk
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X)

Customer Service

Support Channels: contact form

Payment Options

Payment Methods: card payments, financing, Apple Pay, Google Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Shop Pay, Sezzle

How would you rate Dolls Kill?
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Dolls Kill Reviews Summary

Dolls Kill has a rating of 3.2 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.

service
321
value
301
shipping
311
returns
230
quality
284

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Dev U.
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I was looking for a specific pair of pants but only had a picture and Elisa helped me as much as she could to find them for me, she was very sweet and personable in the short amount of time we spoke. Haven't bought them yet but satisfied with the customer service!

Date of experience: February 8, 2019
California
1 review
0 helpful votes
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Good customer service
February 11, 2019

The online chat helped me with my problem very quickly and efficiently. She was very polite and helpful. The store also has a very good selection.

Date of experience: February 8, 2019
New Jersey
1 review
0 helpful votes
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So cute!
February 11, 2019

I love how this site has Delia's and new collections! It also has great beauty products and accessories!

Date of experience: February 8, 2019
Chile
1 review
0 helpful votes
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Helpful
February 11, 2019

Thank u Jahna, you really knew how to help me! Im really sorry if I was a problem o caused a problem. I really appreciate everything you did. You were the only one who helped me in email and the chat.

Date of experience: February 8, 2019
Arizona
1 review
0 helpful votes
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Great Customer Service
February 11, 2019

The first time I shopped at Dolls Kill it went well but I had never dealt with customer service so I didn't know if it'd be a hassle or not. The second time I ordered I had to reach out with customer service and I met a wonderful person named Jahna, she was very helpful and overall very pleasing. I am glad to buy from a place that has great clothing and great customer service! Thanks Jahna! <3

Date of experience: February 8, 2019
New York
1 review
0 helpful votes
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Amazing!
February 11, 2019

Customer support is very kind and helps with questions very patiently. 100% recommend the clothing on Dolls Kill. Supa cute <3

Date of experience: February 8, 2019
New Jersey
1 review
0 helpful votes
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Purest service
February 11, 2019

Accidentally ordered something and wanted to cancel. Customer service took care of it right away! No questions asked or anything. Given I cancelled the order about 20min after it was sent

Date of experience: February 8, 2019
New Zealand
1 review
0 helpful votes
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Dolls Kill has amazing items for raves and festivals. I just purchased my entire outfit for the Mardi Gras festival in Sydney this month. The shipping options for NZ are quick and affordable.

I missed an item on my order, and the customer service was efficient, friendly and helped me with what I needed. Big thanks to Elisa for the help <3

Date of experience: February 8, 2019
New York
1 review
0 helpful votes
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In love
February 11, 2019

Best costumer service, i had made a minor mistake on my address and it was fixed within seconds, they have live chats so u can speak to costumer service thy are nice sweet and i loveeee the store so much ill be buying a lot from them. Def. Will. My fav store so far.

Date of experience: February 8, 2019
West Virginia
1 review
0 helpful votes
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Very helpful!
February 11, 2019

Jahna was very helpful, it only took in 5 minuets. I'm glad she helped me out with my address slip up

Date of experience: February 8, 2019
Kentucky
1 review
0 helpful votes
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Nice customer service
February 11, 2019

They answer questions really fast and are very friendly. The clothes are very cool I wish they had more plus size options but that's the only negative thing I can think about.

Date of experience: February 8, 2019
Michigan
1 review
0 helpful votes
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Love your products and service!
February 11, 2019

I have been shopping with Dollzkill ever since I fell in love with their "Frankie" boots over a year ago! They have great sales, a huge range of items and excellent customer service! At 52 years old, this Doll is loud and proud to kill it with style!

Date of experience: February 8, 2019
Illinois
1 review
0 helpful votes
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AWESOME CUSTOMER SERVICE
February 11, 2019

Jahna WAS SUPER HELP TO ME TODAY! I HAD A REALLY DUMB QUESTION AND SHE GUIDED ME WITH EASY STEPS ALONG THE WAY UNTIL I FIGURED IT OUT! SHE WAS SUPER PERSONABLE AND SWEET! I LOVE DOLLSKILL. I VISITED YOUR STORE IN THE HAIGHT ASHBURY LAST WEEK AND IT WAS AMAZING! KEEP UP THE AWESOME AF WORK BABES! LUV YOU XXXXO :) <3 SAM

Date of experience: February 8, 2019
Canada
1 review
0 helpful votes
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Amazing!
February 11, 2019

My order came quickly even when I just paid for the standard shipping. Nothing ever comes broken. Box / bag always comes in top shape. Love you guys! Xo

Date of experience: February 7, 2019
Virginia
1 review
0 helpful votes
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Always excellent customer service!
February 7, 2019

They are always quick to respond and get done what you need done! I never have an issue with my shipments getting to me or getting back in a timely manner. And the quality is always spot on. I would recommend to shop here all the time!

Date of experience: February 7, 2019
Brazil
1 review
0 helpful votes
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Perfeita
February 7, 2019

O bota é incrível, gostei logo de cara no silte da dollskill... chama muito a atenção, amei obrigado

Date of experience: February 6, 2019
California
1 review
1 helpful vote
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Amazing
February 10, 2019

Not only are the products great quality but the ship fast! And the customer service at this company is phenomenal! The are immediate and personable and very friendly. Great great team and company. I'd recommend to any one.

Date of experience: February 6, 2019
District of Columbia
1 review
0 helpful votes
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Instant customer service.
February 5, 2019

The "chat" feature saved my life! I made a mistake with my order and the person who responded had everything figured out in 5 minutes. Great feature :)

Date of experience: February 4, 2019
New Jersey
2 reviews
1 helpful vote
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My experience is always a good one.
February 5, 2019

Dolls Kills is an excellent online store. I hope they bring a physical store to NY soon. It will definitely help with me getting the right size in some clothing. I have nothing to complain about. I love Dolls Kill!

Date of experience: February 4, 2019
Germany
1 review
0 helpful votes
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Amazing!
February 5, 2019

If i were to shop at one store for the rest of my life it'd be dollskill. The girls who helped me with my questions were so sweet and helpful. <3

Date of experience: February 4, 2019