On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Similar Brands to Consider
The Bar
Kettlewell
The Black Angel
Outdoor Voices
Ellos
Quiksilver
Carhartt
Elwood
Girlfriend Collective
Gap
KOTN
Loft
Dolls Kill Reviews Summary
Dolls Kill has a rating of 3.2 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.
We monitor reviews for authenticity
The best shopping experience ever. Very unique pieces. They're the best! Everything I've ordered is BETTER than it looks online. Very good quality
Always great customer service, and the product is never any less of AMAZING, dolls kill is by far my fave store
I was worried bc before i ever used the site i read reviews and a lot of ppl said they had problems but i have always gotten my stuff pretty quick and the one time i thought there was an issue it was resolved super fast! Always very happy with everything i get there
I needed help locating an item and they helped me and were so nice about it. Sadly the item was out of stock but it's nkt their fault. They put on the waitlist.
I have used the chat feature with Dolls Kill 4 times now. Everytime they are quick to respond, extremely helpful and always resolve my issue or answer any questions I may have.
Very friendly! I made the mistake of cancelling and order and they handled answering all my questions excellently!
Jahna helped me out and answered all of my questions and when I couldn't and didn't know how to do something she went ahead and did it for my like a doll
Janna was awesome. Helped me with my problem immediately and properly. She was thorough in asking me questions to be sure the info she needed to complete was correct. Great experience
Love love love everything in this site as well being treated with respect customer service is awesome!
Some delay in shipping. Elisa informed things may change but if they don't to reach out again for their support which is awesome
I asked for some help on a pair of jeans that I really wanted, and I got it right away. Brooke was very helpful and kind. The products are amazing and most products really match my aesthetic. Grungy and a little girly. Definetely can't wait for my jeans to be restocked!
The employees on the chats are always so lovely. They are always helpful and always have an answer. I also just love the site in general! The prices are WORTH IT. Ive spent over $300 on Dolls Kill and I have been pleased with every item I have got.
Elisa was very helpful and fixed my issue right away, defines would shop with you guys again not only because of your awesome items. But also because of your amazing customer service.
They're so nice they know how to explain and everything unlike other brands customer service the bestttttttt ever also very cute clothes
I've had to get help a few times, and they've never disappointed! Super enthusiastic, but still straight to the point! They really feel like my gurlz!
Love their services! Always so kind to
Me and it's one of my favorite places to
Shop! Always going to come back
Very quick and friendly customer service. Elisa was awesome and was able to give me information about my order right away. Thanks so much!
Just had a service chat with a helpful person, Elisa. She's a 100% cool chickiepoo! Dolls Kill is great with their service.
Social Media
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account