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Dog Pawty

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Dog Pawty

3.5
dogpawty.com

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Dog Pawty Reviews Summary

The company's reputation is significantly marred by numerous customer complaints regarding delayed shipments, unresponsive customer service, and issues with product quality. Many customers report long waits for orders that either never arrive or do not match expectations, leading to feelings of frustration and distrust. Conversely, a minority of reviews highlight positive experiences with certain products and prompt refunds when requested. Overall, while there are instances of customer satisfaction, the overwhelming sentiment leans towards dissatisfaction, indicating a pressing need for improved communication and a more reliable fulfillment process to enhance overall customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

service
29
value
30
shipping
30
quality
27

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Utah
1 review
0 helpful votes
Follow Mei-Lan S.
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Before my dog asked me to pipi in night at garden, I always had to turn on my cellphone flashlight, then I could watch her better. Now I have Glow-In-The-Dark LED Safety Collar, It works better, simple and really safe for my dog, the cold weather I stand outside to put my hands in my packages keeping warm, just following where she goes, come back house I take off this collar, just for in darkness. This collar really helps me and safe my dog who is walking in darkness. I Do like it and thought your baby should get one too.

Date of experience: January 8, 2018
Washington
1 review
0 helpful votes
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Love the flashing and bright light on the collar! It helps me keep track of my dog during her nighttime outings in our very dark backyard. Very happy with the quality and ability to adjust it to her size. Its vw attractive even when it isnt turned on. I like that it has multiple settings; fast flash, slow flash, and solid on. Great product!

Date of experience: January 8, 2018
Wisconsin
2 reviews
0 helpful votes
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Awesome place to shop.
January 9, 2018

This place is awesome. I love their products. They have great items and their product always gets compliments. Im so glad I found this place to by dog things at.

Date of experience: January 8, 2018
Arizona
1 review
0 helpful votes
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Love my collars!
January 9, 2018

I ordered the Premium Glow in the Dark LED Safety Collars in red and green and I absolutely love them! What I love about them is that they have multiple light settings and they are bright! I feel very comfortable taking my dogs out in the evening, because cars will see them, they can't be missed with these collars on. I haven't seen any other collars like these in stores. These are certainly one of a kind. I have already recommended these collars to my friends.

Date of experience: January 8, 2018
Maryland
1 review
0 helpful votes
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Love love love! Absolutely perfect! Great quality bracelet that can be worn with professional or casual!

Date of experience: January 8, 2018
California
1 review
0 helpful votes
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Perfect for my pups
January 9, 2018

We purchased the Led collars, they are perfect for what we need! My three pups are darker colored and with the light on the collars they are easily visable! It's nice on walks in the evening. I have also used it to help me see where I need to pick up a mess made. :) I happily recommend this to everyone in my neighborhood!

Date of experience: January 8, 2018
Canada
1 review
0 helpful votes
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Great service
January 9, 2018

I ordered the free collar for my dog (I only paid shipping). I received it within two weeks. I was impressed with the quick service. I would order from this company again. My friend was the one that told me about this and he had the same experience.

Date of experience: January 8, 2018
GB
1 review
0 helpful votes
Follow gwendolyn e.
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Love this website
January 9, 2018

Thank you so much for the 'glow in the dark ' paw necklaces, they are very cute and we love them.
We have had several items now from your website and have been pleased with all of them, the flashing dog collars especially are excellent and have recommended them to all our doggie friends. Will no doubt buy again in the future.
Gwen

Date of experience: January 8, 2018
Greece
1 review
0 helpful votes
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Great stuff!
January 9, 2018

These dog seat belts in black and purple are absolutely great! Beautiful, very helpful and strong, ( one of my dogs is 30 kilos) and washable!
It took a little bit long to arrive, but it was definitely worth it!
Thank you very much Dog Pawty!
Yeah it is strictly for dog lovers only!

Date of experience: January 8, 2018
New Jersey
1 review
0 helpful votes
Follow Anne P.
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Great Customer Service
January 9, 2018

I placed an order on 8. 22. 17. In October I had not received my order, so I emailed cust. Service. Got a immediate response that my order had been lost. Offered me a gift certificate or to keep my original order. I chose to keep original order. Received my necklace within a couple weeks and it is beautiful. I don't wear it, I put it on the rearview mirror in my SUV.
Not sure what is going on with all the negative reviews. This was certainly not my experience.

Date of experience: January 8, 2018
Utah
1 review
0 helpful votes
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Doggone fabulous!
January 9, 2018

I'm so happy with my Dog Pawty experience! Great customer service and speedy shipping. Product quality can't be beat!

Date of experience: January 8, 2018
Michigan
1 review
0 helpful votes
Follow Meghan C.
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I got 3 of the light up collars as part of their promotion when I just had to pay the shipping. I don't use these as everyday collars, but love having them when I let my dogs out at night. I'm the proud owner of 3 rescue dogs that are mostly all black, making them hard to find in the yard at night. The collars have been great for me to be able to see who is where and make sure they stay safe. Due to the collars being free, I received an email stating it might be 6-8 weeks. I received them in under a month. Thanks!

Date of experience: January 8, 2018
Canada
1 review
0 helpful votes
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Our lighted collars are amazing when we go camping and on walks in the evening. I would recommend any dog owner to buy these.

Date of experience: January 8, 2018
Virginia
1 review
0 helpful votes
Follow Maureen M.
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Keeping my dog safe!
January 9, 2018

My family bought this collar for our corgi and we love it! It helps keep her seen at night when we let her out. Especially with the snow and plows being out, it helps us make sure that she is safe and seen by all.

Date of experience: January 8, 2018
Alabama
1 review
0 helpful votes
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Wonderful experience!
January 9, 2018

We recently lost one of our fur babies and I ordered paw earrings and my experience was great! Everything went as promised and I have plans of ordering again!

Date of experience: January 8, 2018
GB
1 review
0 helpful votes
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Great service
January 9, 2018

Great service my dogs, all 5 of them love their coats. I put my order in on line. I received my order within a week.

Date of experience: January 8, 2018
Germany
1 review
0 helpful votes
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I don't get why there are negative reviews, I was very satisfied with this product! The color(we opted for blue) looks so great on our dog and even matches the leash we had for him before we ordered it. We no longer have to worry when we let him out into the yard at night because we can see everywhere he goes. The best part is that he doesn't seem to be bothered or even notice the light when it's on!

Date of experience: January 8, 2018
New York
1 review
0 helpful votes
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We absolutely love the light up dog collar we ordered. It took about 4-6 weeks to arrive - which was clear in the description in the first place so not a problem. It's sturdy, well made, and stands up to the rough and tumble silliness of our border collie mix. So far the LED lights have worked great and provide great safety for those night walks (especially now that the days are short). Was totally happy and would buy from Dogpawty again.

Date of experience: January 8, 2018
Alabama
1 review
0 helpful votes
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Frustrated Customer
January 9, 2018

I was extremely happy when my two collars came in. The got perfect, and did what they are suppose to do. The LED lights are bright and can be seen a long distance away. My original review was all 5 stars, but 2 days after my review my large collar broke.

I contacted John, the CEO, and informed him of the same. Now my little dogs collar is fraying the same way my large dogs collar did, and I'm afraid it too will break.

We only put the collars on at night, so don't understand the fraying.

After 2 emails, I received no response. Therefore, I'm changing my 5 starts to 1.

Date of experience: January 8, 2018
Texas
1 review
0 helpful votes
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Perfect
January 9, 2018

I ordered one of the light up collars and a seat belt. I just love the collar we have a black lab and he's hard to see at night so this was a perfect fit for him. Also the seat belt keeps him from seat hopping but still allows him room to move and to put his head out the window. I did had an issue of not receiving my seat belt but contacted dog pawty and their response time was quick and they resolved the error in a timely manner. I will order again and would recommend their products.

Date of experience: January 8, 2018