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DIYdress UK

3.2

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DIYdress UK Reviews Summary

DIYdress UK has a rating of 3.2 stars from 218 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DIYdress UK most frequently mention customer service, good quality and bridesmaid dresses. DIYdress UK ranks 16th among Prom Dresses sites.

service
34
value
34
shipping
33
returns
11
quality
33

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GB
1 review
0 helpful votes
Follow Hilde D.
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Highly satisfied
April 19, 2016

My parcel came 3 days earlier than expected and my evening dress is stunning!

Date of experience: April 19, 2016
GB
1 review
7 helpful votes
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Honestly, I hate online shopping but to save money we had to order online. I must confess that I was amazed. The 6 bridesmaid dresses I got custom made from diydress.co.uk were simply stunning, my bridesmaids love them. Will definitely order again.
Went to the local tailor to get my friends measured, chose dresses, chose fabric and colour from their fabric swatch, placed order, 26 days later I received my parcel, no hassle. <3

Date of experience: April 18, 2016
Washington
1 review
7 helpful votes
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Fantastic products!
April 16, 2016

I love browsing diydress, I bougt a wedding dress in 2015 and another evening dress just two months ago. The wedding dress was a little pricey but worth every penny, I saved around 800£ by buying it from this site, a local dressmaker would have charged at least 1100£ and there was nothing to address. Same goes for the much cheaper evening dress. Great quality and fair support.

Date of experience: April 15, 2016
GB
2 reviews
0 helpful votes
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If I ever need another dress, here is where I am going to order it diydress.co.uk / it was perfect. Great experience.

Date of experience: April 15, 2016
California
1 review
0 helpful votes
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Great dress
April 16, 2016

Can't say enough good things about this site. I was very hesitant but I'm glad I took the risk and bought my dress from diydress. My dress got to me in 3 weeks and it fits perfectly. I can't wait to wear it for our event.

Date of experience: April 14, 2016
GB
1 review
0 helpful votes
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Outstanding
April 14, 2016

Want to thank you for my beautiful wedding dress it's stunning made of good quality material fits perfect no problems what so ever customer service excellent helped all time when I stressed out over my dress coming reassured me exactly when I will recive it carnt wait to wear it now in July for my wedding my husband to be will be blown away when he see me in this beautiful dress thank you soo much and in near future I will order from yous again thank you from bottom my heart Susan wood uk.

Date of experience: April 13, 2016
AE
1 review
0 helpful votes
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Happy Customer
April 13, 2016

I ordered my dress 2 months ago for my vacation. My honest review on this online shop Diydress is that I am really satisfied with my purchases. The dress is fabulous, the price is very competitive. Their customer service was super helpful. And now I'm enjoying with the dress. Thank you. I will recommend diydress to all my friends.

Date of experience: April 13, 2016
Florida
1 review
0 helpful votes
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Excellent
April 13, 2016

I recommend diydress to all my family and friends! The dresses are amazing! I ordered my daughter a dress to make her deb, sent her measurements and the dress has come back perfect! Fits her like a glove! Fantastic service, dress arrived in the time frame given, all round the service was great!

Date of experience: April 13, 2016
Wisconsin
1 review
7 helpful votes
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This dress company is a complete waste of money and time. I ordered a dress and made sure everything was the correct size and color and when I received it, it was not the color I ordered and too long. I emailed them about the issues and I made sure to read the return policy and it said that if the dress was the wrong color or wrong size I could return it. And so I told them that it was the wrong color and they said that they couldn't take it back because they wouldn't be able to resell it. So they took my $180 that I spent on that dress and are refusing to give me a refund and let me return it. When I sent them a picture as proof they said that my device makes it look like a differnt color when I clearly stated it was the wrong color. This is the worst company I've received a dress from and would not recommend anyone getting anything from here. Their return policy is a complete lie. And their services were awful. Please no one waste you time and money on this complete disgrace of a company.

Date of experience: April 12, 2016
Austria
1 review
8 helpful votes
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Dress
April 13, 2016

My dress arrived today and it is absolutely stunning! I am getting married and have been looking for a dress that would be floor length and be light and sophisticated. I ordered this dress in white. The beading, lace and pearls are so intricately made with beautiful detail! Like most of you, I was so nervous to order online. I read every review and would go to order and then become nervous if the dress would be of good quality. I can't even begin to tell you how satisfied and amazed I am at the quality and beauty of this dress! The shipment and delivery of my dress I was able to monitor online through a tracking system provided by diydress. So impressed! Thank you diydress!

Date of experience: April 12, 2016
GB
6 reviews
0 helpful votes
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Ordered a custom made dress, shoes and a handbag in February, received it in March. Communication was great, they answer every question fast and simple, as it should be. I simply hate long pointless answers from online stores. The Dress fabric was as described, same applies to the colour. Style was as pictured. The dress needed some attention from the local dressmaker because I lost a few pounds in those 3 weeks. Very happy customer.

Order - 18. February
Received - 10. March
Evening Dress for 145$
Shoes for 30$
Handbag for 25$

Date of experience: April 12, 2016
China
1 review
1 helpful vote
Follow Kynthia C.
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My fiancé and I spent hours combing the internet looking at dozens of websites for my wedding dress. Finally we chose diydress and now we are so happy. The dress arrived yesterday and I tried it on. It fit like a masterpiece. I love it so much, cant wait to wear on my big day. Thanks again for the entire experience.

Date of experience: April 11, 2016
GB
1 review
0 helpful votes
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Beautiful dress
April 7, 2016

Dress really good quality and a perfect fit as the measurements I sent must have been exact.
Came quickly, very pleased with it

Date of experience: April 7, 2016
Nevada
1 review
14 helpful votes
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My fiancee and I ordered dresses for our upcoming weddingand we were very satisfied with the results. Finding wedding dress can be a difficult task, especially over the internet. Once we saw the options and prices at DIY Dresses, we wondered if we would actually get what we ordered. A couple of weeks later when our gowns arrived we were elated! The quality of the stitching, the materials and the prices were all more than were were expecting! DIY Dresses did an amazing job and I would recommend them to anyone looking for quality, taste, and value!

Date of experience: April 5, 2016
GB
1 review
13 helpful votes
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Ordered 7 flower girl dresses, first 3 came and were perfect- exact match to image and correct size. Next 4 came however they loosely resemble the first ones, silver and light blue sequins rather than silver and navy, embroidery is black rather than navy, no beading to be found and embroidery is a rushed and simplistic design -different to the first ones.
My wedding dress was perfect and 3 flowergirl dresses were amazing shame other 4 don't match and now have to go buy 7 new ones- after spending almost £450 on the perfect design on this site.
My order has proved it's 50 / 50 chance of getting what you have paid for.
Currently being ignored by their after sales team after being told that they cannot see anything wrong or different between the 2 sets of dresses.
Since looking closer at their website the pics of their sales team have turned out to be photos they clearly found on Google ( found 2 of them to actually be semi-famous people and one comes up on many sites labeled picture of pretty blonde when I have reverse image searched them).
Suppose my fault for not properly looking into company before ordering from them, unfortunately I only started looking into them after I had placed 3 orders and put all hope on fact that I order things from China quite often over Ebay and have never had any problems.

Date of experience: April 1, 2016
California
1 review
2 helpful votes
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I bought a dress for my daughters prom ordered it in Feb back end of March beginning of April it arrived suppose to be a standard uk size 12 no way as it didn't fit more like Eastern Asia size 12. Poorly made I emailed them I kept being fobbed off from * to * I ended up getting a refund from my bank after returning the dress in recorded delivery there is a site on Facebook please read the comments from unhappy customers that has been felt ripped off by this company the reds are made in China probably in a sweat shop
*personal info redacted by admin

Date of experience: March 29, 2016
GB
1 review
0 helpful votes
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Beautiful
March 23, 2016

I ordered 2 bridesmaid dresses then found websites with horrendous reviews. Panicked was not the word! I emailed diy asking them to hurry up delivery which they kindly did and communication was good. They have arrived and will need a slight alteration on the bust but material, design, quality is perfect! I would recommend sending exact measurements to them.

Date of experience: March 21, 2016
GB
1 review
2 helpful votes
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I am getting married abroad and wanted a beech wedding dress. I am not small a uk size 16-18. My 17 year old daughter found this dress for me. I already had one she didn't like it at all, so I thought I would order from sit dress as it wasn't too expensive. She also measured me. When the dress arrived I could not believe the quality in it, I went for one of the cheaper ones with postage it was just over 80 pounds a bargain. The fit and dress is perfect I absolutely love it. I will def be ordering from you again. Thankyou

Date of experience: March 17, 2016
Washington
1 review
1 helpful vote
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I went to them with a dress that was not on the website. The person I spoke with assured me that the dress would look the same as the picture.
I provided measurements and even had to send again as I had made a mistake. I was so nervous after reading reviews online but can 100% say that my dress is my dream dress. I am so in love with it!

Date of experience: March 11, 2016
Bulgaria
1 review
2 helpful votes
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Wedding dress
March 11, 2016

Absolutely in love with my dress! It's even more beautiful than I had imagined! They did a good job! The detail was much better than I expected. Their response was timely so you can trust them. The customer service is a lovely person work with :). I am so pleased with it and can't wait to wear it on our big day.

Date of experience: March 11, 2016

From the business

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