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DIYdress UK has a rating of 3.2 stars from 218 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DIYdress UK most frequently mention customer service, good quality and bridesmaid dresses. DIYdress UK ranks 16th among Prom Dresses sites.
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My parcel came 3 days earlier than expected and my evening dress is stunning!
Honestly, I hate online shopping but to save money we had to order online. I must confess that I was amazed. The 6 bridesmaid dresses I got custom made from diydress.co.uk were simply stunning, my bridesmaids love them. Will definitely order again.
Went to the local tailor to get my friends measured, chose dresses, chose fabric and colour from their fabric swatch, placed order, 26 days later I received my parcel, no hassle. <3
I love browsing diydress, I bougt a wedding dress in 2015 and another evening dress just two months ago. The wedding dress was a little pricey but worth every penny, I saved around 800£ by buying it from this site, a local dressmaker would have charged at least 1100£ and there was nothing to address. Same goes for the much cheaper evening dress. Great quality and fair support.
If I ever need another dress, here is where I am going to order it diydress.co.uk / it was perfect. Great experience.
Can't say enough good things about this site. I was very hesitant but I'm glad I took the risk and bought my dress from diydress. My dress got to me in 3 weeks and it fits perfectly. I can't wait to wear it for our event.
Want to thank you for my beautiful wedding dress it's stunning made of good quality material fits perfect no problems what so ever customer service excellent helped all time when I stressed out over my dress coming reassured me exactly when I will recive it carnt wait to wear it now in July for my wedding my husband to be will be blown away when he see me in this beautiful dress thank you soo much and in near future I will order from yous again thank you from bottom my heart Susan wood uk.
I ordered my dress 2 months ago for my vacation. My honest review on this online shop Diydress is that I am really satisfied with my purchases. The dress is fabulous, the price is very competitive. Their customer service was super helpful. And now I'm enjoying with the dress. Thank you. I will recommend diydress to all my friends.
I recommend diydress to all my family and friends! The dresses are amazing! I ordered my daughter a dress to make her deb, sent her measurements and the dress has come back perfect! Fits her like a glove! Fantastic service, dress arrived in the time frame given, all round the service was great!
This dress company is a complete waste of money and time. I ordered a dress and made sure everything was the correct size and color and when I received it, it was not the color I ordered and too long. I emailed them about the issues and I made sure to read the return policy and it said that if the dress was the wrong color or wrong size I could return it. And so I told them that it was the wrong color and they said that they couldn't take it back because they wouldn't be able to resell it. So they took my $180 that I spent on that dress and are refusing to give me a refund and let me return it. When I sent them a picture as proof they said that my device makes it look like a differnt color when I clearly stated it was the wrong color. This is the worst company I've received a dress from and would not recommend anyone getting anything from here. Their return policy is a complete lie. And their services were awful. Please no one waste you time and money on this complete disgrace of a company.
My dress arrived today and it is absolutely stunning! I am getting married and have been looking for a dress that would be floor length and be light and sophisticated. I ordered this dress in white. The beading, lace and pearls are so intricately made with beautiful detail! Like most of you, I was so nervous to order online. I read every review and would go to order and then become nervous if the dress would be of good quality. I can't even begin to tell you how satisfied and amazed I am at the quality and beauty of this dress! The shipment and delivery of my dress I was able to monitor online through a tracking system provided by diydress. So impressed! Thank you diydress!
Ordered a custom made dress, shoes and a handbag in February, received it in March. Communication was great, they answer every question fast and simple, as it should be. I simply hate long pointless answers from online stores. The Dress fabric was as described, same applies to the colour. Style was as pictured. The dress needed some attention from the local dressmaker because I lost a few pounds in those 3 weeks. Very happy customer.
Order - 18. February
Received - 10. March
Evening Dress for 145$
Shoes for 30$
Handbag for 25$
My fiancé and I spent hours combing the internet looking at dozens of websites for my wedding dress. Finally we chose diydress and now we are so happy. The dress arrived yesterday and I tried it on. It fit like a masterpiece. I love it so much, cant wait to wear on my big day. Thanks again for the entire experience.
Dress really good quality and a perfect fit as the measurements I sent must have been exact.
Came quickly, very pleased with it
My fiancee and I ordered dresses for our upcoming weddingand we were very satisfied with the results. Finding wedding dress can be a difficult task, especially over the internet. Once we saw the options and prices at DIY Dresses, we wondered if we would actually get what we ordered. A couple of weeks later when our gowns arrived we were elated! The quality of the stitching, the materials and the prices were all more than were were expecting! DIY Dresses did an amazing job and I would recommend them to anyone looking for quality, taste, and value!
Ordered 7 flower girl dresses, first 3 came and were perfect- exact match to image and correct size. Next 4 came however they loosely resemble the first ones, silver and light blue sequins rather than silver and navy, embroidery is black rather than navy, no beading to be found and embroidery is a rushed and simplistic design -different to the first ones.
My wedding dress was perfect and 3 flowergirl dresses were amazing shame other 4 don't match and now have to go buy 7 new ones- after spending almost £450 on the perfect design on this site.
My order has proved it's 50 / 50 chance of getting what you have paid for.
Currently being ignored by their after sales team after being told that they cannot see anything wrong or different between the 2 sets of dresses.
Since looking closer at their website the pics of their sales team have turned out to be photos they clearly found on Google ( found 2 of them to actually be semi-famous people and one comes up on many sites labeled picture of pretty blonde when I have reverse image searched them).
Suppose my fault for not properly looking into company before ordering from them, unfortunately I only started looking into them after I had placed 3 orders and put all hope on fact that I order things from China quite often over Ebay and have never had any problems.
I bought a dress for my daughters prom ordered it in Feb back end of March beginning of April it arrived suppose to be a standard uk size 12 no way as it didn't fit more like Eastern Asia size 12. Poorly made I emailed them I kept being fobbed off from * to * I ended up getting a refund from my bank after returning the dress in recorded delivery there is a site on Facebook please read the comments from unhappy customers that has been felt ripped off by this company the reds are made in China probably in a sweat shop
*personal info redacted by admin
I ordered 2 bridesmaid dresses then found websites with horrendous reviews. Panicked was not the word! I emailed diy asking them to hurry up delivery which they kindly did and communication was good. They have arrived and will need a slight alteration on the bust but material, design, quality is perfect! I would recommend sending exact measurements to them.
I am getting married abroad and wanted a beech wedding dress. I am not small a uk size 16-18. My 17 year old daughter found this dress for me. I already had one she didn't like it at all, so I thought I would order from sit dress as it wasn't too expensive. She also measured me. When the dress arrived I could not believe the quality in it, I went for one of the cheaper ones with postage it was just over 80 pounds a bargain. The fit and dress is perfect I absolutely love it. I will def be ordering from you again. Thankyou
I went to them with a dress that was not on the website. The person I spoke with assured me that the dress would look the same as the picture.
I provided measurements and even had to send again as I had made a mistake. I was so nervous after reading reviews online but can 100% say that my dress is my dream dress. I am so in love with it!
Absolutely in love with my dress! It's even more beautiful than I had imagined! They did a good job! The detail was much better than I expected. Their response was timely so you can trust them. The customer service is a lovely person work with :). I am so pleased with it and can't wait to wear it on our big day.
Answer: Please do not buy from them! They are scam artists and thieves! Most of the pictures on the website are stolen from actual designers and what you'll get are very poorly made and envisioned versions of someone else's designs. The UK laws actually have an exception for made to measure services, so they are not required to offer refunds. However if (as mine were) your order is not what you paid for, there is a breach of contract. I attempted to get my money back and negotiate with them, but they are very stubborn and even the ones that understand english are adamant that there is nothing wrong with what they are doing. Eventually got my money back through my bank, but please please do not make the same mistake I did. Buy elsewhere, preferably in person or if online, at least choose a designer that you have seen and like in real life and can verify what it should look like!
Answer: Do not buy from them! They are scam artists and thieves! Most of the pictures on the website are stolen from actual designers and what you'll get are very poorly made and envisioned versions of it.
Answer: Same thing happened to me. Bidice on the dress is completely wrong. And was told the dress was beautiful and was perfect for what I wanted but not what I ordered and its very cheap material. Avoid this site
Answer: You can simply drop us an E-Mail, there is nothing hard about contacting us :)
Answer: You can contact someone from our team, they will send you additional images if they were provided to us by our customers before.
Answer: Here you can find a few http://www.diydress.co.uk/testimonial/
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