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Direct Unlocks

4.1

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From the business

Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.


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Direct Unlocks Reviews Summary

The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

quality
1,970
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Instant Feedback

21,870 reviews

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Pennsylvania
1 review
0 helpful votes
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#1 scammer
August 31, 2023

They scammed me of $126 They will scam you too. They will not respond to your emails after scamming you. Please stay away from them.

Date of experience: August 1, 2023
Wisconsin
1 review
0 helpful votes
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Timing
August 31, 2023

Took 5 days to unlock. Too long. Cost too much. Was not told ahead of time of all the costs.

Date of experience: August 1, 2023
Ireland
1 review
0 helpful votes
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Even quicker than described
August 1, 2023

Excellent service and communication, unlocked quicker than the estimated time. Highly recommend.

Date of experience: July 31, 2023
Washington
1 review
0 helpful votes
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Scam do not use
August 30, 2023

The 3 photos below tell the story. After pay the first fee, where most reasonable people believe thay are paying to get theri phone unlocked. I received and email telling me my codes are ready. When I follow the link to retrieve it. I was charged another $91. After paying this things get ugly. Your expected wait time for your code goes from 15min.~12hours to 3 days. Then eventually you receive a 3rd email advising your ATT phone is hardlocked and the want a total of 250$. Other than this outrages charge/practice, they could just as easily advise you upfront on their web page that att flagship phones are all hardlocked and what the outcome willbe.

Date of experience: July 31, 2023
Florida
1 review
0 helpful votes
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Excelente Servicio
July 29, 2023

Buena Muy Facil, Excelente Servicio y Muy Profesional

Date of experience: July 29, 2023
Indiana
1 review
0 helpful votes
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Easy and Fast Unlock Service
July 29, 2023

Very quick and trustworthy company. I had doubts about doing it, but they proved otherwise. A quick return of unlock code with easy-to-follow instructions. Received code in less than 24hrs.

Date of experience: July 29, 2023
Nebraska
1 review
0 helpful votes
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Great experience!
July 29, 2023

I am very pleased with my experience with Direct Unlocks. The process was straightforward and relatively inexpensive. The whole process took just under 4 days but didn't require much on my part aside from the initiation steps. My phone works great. Highly recommend!

Date of experience: July 29, 2023
Brazil
1 review
0 helpful votes
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Desbloqueio não funciona
July 29, 2023

Desbloqueio foi desbloqueado o aparelho por 2 dias já bloqueou novamente uma porcaria não caiam, só vão tomar o seu dinheiro

Date of experience: July 29, 2023
Washington
1 review
0 helpful votes
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Unprecedented
July 29, 2023

Many times we go on the internet and we find a "to-good-to-be-true" experience. This was one of them. I did NOT think I was going to receive expedited, top-class service. You WILL grt your phone unlocked within 96 hours. My phone was AT&T associated so you understand what I mean by speedy unlocking.

At first I did not think they were legit, and I even sent some erroneous accusatory emails, but they legit delivered their intended service without delay.

If you want your phone to be unlocked overseas, without any external support, DIRECT UNLOCKS will execute your intent without fail.

Highly reccomend 10/10.

Date of experience: July 29, 2023
Delaware
1 review
0 helpful votes
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Great For Unlocking
July 29, 2023

Very straight forward easy to follow process. Great communication throughout.

Date of experience: July 28, 2023
California
1 review
0 helpful votes
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DO NOT USE! SCAM!
August 27, 2023

This place is a joke they tell you your phone can be unlocked to get you to pay the first fee...then they say oh there's another fee to release the codes...paid that...then they say oh codes don't work pay $270 more to get a technician...DO NOT USE!...they won't give a refund either check the real Bbb score and see for yourself

Date of experience: July 28, 2023
Canada
1 review
0 helpful votes
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Great Service!
July 27, 2023

Easy to follow instructions. The only disappointment I had was the misleading information on the prices and process. Otherwise it works and they give you a follow up email (which is good CS)!

Date of experience: July 27, 2023
India
1 review
0 helpful votes
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Good
July 27, 2023

Pleasant experience, got what I needed accomplished pretty quickly. My panic was over

Date of experience: July 27, 2023
Gabon
1 review
0 helpful votes
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Les merveilles en lignes
July 26, 2023

Je ne suis qu'un business man et je peux tout juste vous dire que votre politique commercial en termes de déblocages des telephones a distances est ingénieux mserci,

Date of experience: July 26, 2023
Maryland
1 review
0 helpful votes
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They took my mone and said they could unlocked my phone then try to give me a credit with my money to use it again who would use something that don't work want my money back

Date of experience: July 25, 2023
Israel
1 review
3 helpful votes
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SCAMMERS
August 24, 2023

I paid $25 and then they said it was only an eligibility check and asked for another $45 and never unlocked it

Date of experience: July 25, 2023
Mexico
1 review
0 helpful votes
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La página web genera seguridad, sin embargo son dos pagos, lo cuál no es claro. Lamentablemente mis códigos no funcionaron

Date of experience: July 25, 2023
Ghana
1 review
0 helpful votes
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When you pay for the unlocking, they will send you an email stating they checked your fone and demand another payment again after that. Meanwhile u paid for the unlocking but they will claim they run a check on your fone only to see if it was blacklisted for that ridiculous amount. Please stay away from them. They are scam and not legit.

Date of experience: July 24, 2023
Nigeria
1 review
0 helpful votes
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Good
July 23, 2023

It's took about 3 days to show unlocked in my phone but it was a good thing it works
Thank you

Date of experience: July 23, 2023
Minnesota
1 review
0 helpful votes
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Unlocked my phone
July 23, 2023

Boost kept telling me that my network was unlocked but it wasn't. I was switching to Verizon. No one could help me. But, Unlock Direct did. Very satisfied.

Date of experience: July 22, 2023