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Direct UnlocksReviews 3,909

3.6

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From the business

Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.


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Direct Unlocks Reviews Summary

The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

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Missouri
1 review
0 helpful votes
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Desbloqueo de mi teléfono
June 14, 2025

De verdad me parece super fascinante que se pudiera desbloquear todo fue por un error de compra pero gracias a ustedes que lo hicieron posible ahora puedo tener cualquier servicio en mi teléfono

Date of experience: June 14, 2025
Florida
1 review
0 helpful votes
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Unlocked my iPhone from ATT
June 13, 2025

The process was super quick, took a couple hours and phone was fully unlocked and was being used on another network. Thank you guys for the quick emails and process

Date of experience: June 13, 2025
Hungary
1 review
0 helpful votes
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Motorola G22
June 13, 2025

Everything is good, the unlock code was fast arrived, (less than 12 hours) perfect solution

Date of experience: June 13, 2025
California
1 review
0 helpful votes
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This DirectUnlocks service are super fast, worth it for the price i paid for to unlock Iphone 16 pro Max with us Carrier locked. I love it. Definitely recommended is Not a scam. At first i was afraid also if really work. But it does, I happy that my iphone 16 pro Max are unlocked. As it said No sim Restrictions. Thank you DirectUnlocks, you earn 5 stars!

Date of experience: June 10, 2025
Ohio
1 review
0 helpful votes
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IPhone 12 Unlocked in 2 Days
June 9, 2025

I had my iPhone 12 unlocked in just 2 days and everything went smoothly. The process was easy to follow and I received clear updates along the way. I really appreciate how fast and reliable the service was. Definitely recommend if you're looking for a trustworthy unlock service!

Date of experience: June 5, 2025
GB
1 review
0 helpful votes
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A painless experience!
June 8, 2025

So easy - took a matter of minutes and my iPhone was unlocked!
Would definitely recommend if you're looking for a quick and easy solution.

Date of experience: June 8, 2025
Virginia
1 review
0 helpful votes
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This service is great and easy to use very affordable prices for u locking devices fr would use again if i need a devices unlocked for other carriers

Date of experience: June 8, 2025
Australia
1 review
0 helpful votes
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While not instant, and there is a wait for the codes to be sent, the unlock itself was instant. This service is great and extremely helpful. This has potentially saved 100s of dollars for a new device after an international move. Ease of using codes was simple and directions were clear and easy to understand the whole way through. The unlock process was quick and easy, successful on the first attempt. The wait for codes was shorter than the original estimate, however the original estimate given was close to 12 days and the site suggests the process is instant. Wasn't expecting to have to wait multiple days, that said it only took 4 days for the codes to be sent and the service is well worth the price. Would recommend this service to anyone moving internationally or just has a locked network on their phone, before buying a new device. It could potentially save you 100s of dollars.

Date of experience: June 8, 2025
Florida
1 review
0 helpful votes
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Excellent and effective.
June 7, 2025

Initially, I doubted they could unlock my phone from the Philippines, but they successfully did so. Thank you; their assistance was greatly appreciated and effective.

Date of experience: July 22, 2024
New York
1 review
0 helpful votes
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It's really working.
June 7, 2025

I have iphone and from At@t but I have T.mobile service. I just visit on sirejabber for unlock my iPhone so I can use for T-Mobile.

Date of experience: June 7, 2025
Alabama
1 review
0 helpful votes
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I was pretty skeptical at first and thought I had waste a good bit of money but each day the percentage keep going up and it didn't take long and I had got a email when it got done. It so worth the money trust me, I thought I was $#*! out of luck when I went to cricket to get off their plan and they told me they didn't do that for iPhones!

Date of experience: June 5, 2025
Colorado
1 review
0 helpful votes
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Second unlock
June 6, 2025

This is the second time I've used the guys to unlock my phones and both times was a very easy smooth process! Will definitely use again as needed! Thanks so much!

Date of experience: June 5, 2025
India
1 review
0 helpful votes
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Over a year ago, I was searching everywhere for a safe, trustworthy way to unlock my Samsung Galaxy S20+ 5G. After a lot of research and hesitation, I finally chose DirectUnlocks—and that decision has paid off every single day since. From the moment I contacted them, the process was incredibly smooth and professional. Their technical team handled the remote USB unlock with such precision and care that I didn't even have to leave my home. The instructions were easy to follow, their communication was prompt, and everything was done within the promised timeframe. I honestly couldn't believe how fast and stress-free it was. What really sets DirectUnlocks apart is consistency and reliability. It's been well over a year now, and my phone remains fully unlocked, working flawlessly across different carriers and even in other countries. No errors, no relocks, no surprises—just a phone that works exactly how it should. I've recommended DirectUnlocks to friends and family, and I'm writing this now to say THANK YOU for offering a service that genuinely delivers on its promises. In an industry where trust is everything, you've earned mine 100%. The freedom, flexibility, and peace of mind this unlock has given me is invaluable. This is more than a service—it's peace of mind, convenience, and professionalism wrapped into one. DirectUnlocks, you've created a loyal customer for life. I wish I had written this sooner!

Date of experience: June 5, 2025
GB
1 review
1 helpful vote
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Phone unlock
June 4, 2025

Quick & reliable service, hassle free & very happy. Saw service on google search for unlocking of iPhones & was surprised by how quick & easy it was. Would recommend to anyone looking to get their phone unlocked.

Date of experience: June 4, 2025
New York
2 reviews
13 helpful votes
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Paid $25 to make sure phone was legit already knew it was. Then another $54 to get fake unlock codes and get lied to about the getting my money back. They sent an email after the fact saying I agreed to using codes. No I didn't scum bags. Already filed with BBB and other business bureau sites. Do not use this fake site at all. Please they are useless and NPC style idiots. Not to mention how they have bots do tons of fake reviews for them. I learned the hard way filed a stop payment with my bank today showed them all the proof of how these scum function.

Date of experience: June 3, 2025
California
1 review
0 helpful votes
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Unlocked iphone 15 pro max in 2 days thank you. Its really good site not scam and i will unlock more phone in it

Date of experience: June 2, 2025
Mexico
1 review
0 helpful votes
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Took a while
May 31, 2025

At first it seemed simple, but the initial charge didn't unblock it, had to pay additional for another attempt and after a while, it came back with a restriction from T-Mobile, the IMEI was flagged with an unpaid balace; this was true, and they helped me negotiate with the carrier to pay half of the due balance. Took a while from there, but it finally came through and now the device is unlocked from T-Mobile.

Date of experience: May 31, 2025
Poland
1 review
0 helpful votes
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Oszustwo, nie polecam.
May 29, 2025

S24fe wysłali nieprawidłowe kody do Orange i cisza. Ani odpowiedzi ani nic. Oszukali na ponad 70 euro. Patologia.

Date of experience: May 29, 2025
Ghana
1 review
0 helpful votes
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The best server so far
May 29, 2025

It was amazing working with this server
It's very fast and reliable I recommend this server to everyone

Date of experience: May 29, 2025
Arkansas
1 review
0 helpful votes
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Awesome program
May 29, 2025

This service was very fast to unlock a phone that I no longer needed and was selling. This is very easy to use!

Date of experience: May 29, 2025