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Direct UnlocksReviews 3,909

3.6

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From the business

Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.


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Direct Unlocks Reviews Summary

The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

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Texas
1 review
0 helpful votes
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It was easy and straightforward
July 24, 2025

Was easy and seamless. After the process started I didnt had to do anything else, just let them work their magic. Although there was a hiccup with the unlock, they were able to work it out and the phone is fully unlocked and working perfectly!

Date of experience: July 22, 2025
Texas
1 review
0 helpful votes
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It Worked!
July 24, 2025

Wow it worked! I'm actually surprised, but yay, thank you!

Date of experience: July 24, 2025
Bangladesh
1 review
0 helpful votes
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Great service
July 24, 2025

Really good service, liked it a lot. It was quick and efficient.

Date of experience: July 24, 2025
Florida
1 review
0 helpful votes
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My iPhone 15 Pro Max was locked to another provider and DirectUnlocks was able to unlock my phone and I'm now able to use any carrier. I was very skeptical at first - It did take some time, you just need to have patience. For me it took over a week but it's now finally unlocked thanks to DirectUnlocks. I definitely recommend them and will use them again in future if needed. Thanks DirectUnlocks. 100% satisfied.

Date of experience: July 21, 2025
Illinois
1 review
0 helpful votes
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Direct Unlocks
July 18, 2025

My experience has been great. This was the 3rd time I've used them. Fast, reasonable price and works!

Date of experience: June 23, 2025
Colombia
1 review
0 helpful votes
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Efectivo y 100 % confiable
July 18, 2025

Excelente servicio en menos de 24 horas quedó desbloqueado y ahora puedo disfrutar de mi cel sin problema

Date of experience: July 18, 2025
Illinois
1 review
0 helpful votes
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Unlocked my iphone
July 18, 2025

I had an iphone I was done with for years and couldn't get it unlocked. I tried this servie and my phone was unlocked in days. No issues, no hassles.

Date of experience: July 18, 2025
Illinois
1 review
0 helpful votes
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Iphone 15 pro max
July 18, 2025

I got my iPhone 15 Pro Max unlocked from AT&T and the process was smooth and hassle-free. The phone is now working perfectly with other carriers without any issues. Highly recommend this service if you want to unlock your phone quickly and reliably!

Date of experience: July 18, 2025
Pennsylvania
1 review
0 helpful votes
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My phone was unlocked in a couple of days and I instantly was able to use my SIM card that came through the mail. Thank you so much for keeping me connected with my family with the speedy service. They also figured out what service provider my phone was under when I did not know for sure!

Date of experience: July 14, 2025
GB
1 review
0 helpful votes
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Super quick and easy
July 13, 2025

Needs to unlock a phone for my daughter and within 10 minutes all done! Saved us a trip into the city and paying for parking

Date of experience: July 13, 2025
Hungary
1 review
0 helpful votes
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Thats works!
July 13, 2025

Omg i thought before it was scame because they ask for more money for higher purchased, after my third payment it really work, now my phone get unlocked! Im so happy omg i almost cried... thankyou so much

Date of experience: July 13, 2025
Singapore
1 review
0 helpful votes
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Highly recommended
July 10, 2025

Trust worthy and highly
Recommended. I'm glad my phone is unlocked. The waiting timeline is lesser than I expected. Thank you very much for the service. Very much appreciated

Date of experience: July 10, 2025
GB
1 review
0 helpful votes
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Iphone 14 unlock
July 7, 2025

Very quick great service I would definitely recommend this service

Date of experience: July 7, 2025
Jordan
1 review
0 helpful votes
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Extremely bad
July 3, 2025

I would give them -5 stars. They trap you with a two-payment strategy. They advertise that they unlock in a few minutes and charge $28.99, only to realize there is a tiny footprint. This $28.99 is for checking eligibility only; then, you will need to pay an additional $50. And now it is not the end; the waiting time has been expanded to 7 days from a few minutes. If you ask for a refund, they claim that the $28.99 is non-refundable and that the $50 they provided is a voucher, but no refund is available. What a SCAM, STAY AWAY

Date of experience: July 2, 2025
New York
1 review
0 helpful votes
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Spot on service
July 1, 2025

This experience was very fast and dependable and true to its word on unlocking my iPhone 16 pro max, this company kept in touch every step of the way. Very satisfied! Thank you!

Date of experience: July 1, 2025
France
1 review
0 helpful votes
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Désimlockage efficace mais..
June 28, 2025

Super. Mon vieux Samsung GT-5830 a été désimlocké du premier coup, malgré son âge et une fin d'utilisation il y a près de 10 ans.
Seul bémol, le manque d'explication sur le double paiement. On comprend le pourquoi de cette facturation, mais comme celà arrive après le prmeier paiement, on se sent obligé de continuer.

Date of experience: June 28, 2025
Virginia
1 review
0 helpful votes
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Exactly as expected good job
June 28, 2025

It takes bet longer time but it was done and I have used this sit many times it's always as expected

Date of experience: June 28, 2025
Romania
1 review
0 helpful votes
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It's amaising
June 26, 2025

I am very satisfied. Fast and safe solution. Offers a solution to solve the problem

Date of experience: June 26, 2025
Texas
1 review
0 helpful votes
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Unlocking iphone
June 25, 2025

It took some time but my phone is unlocked. At first I was skeptical but after about a week the phone was unlocked and I was able to connect it for service

Date of experience: June 25, 2025
District of Columbia
1 review
0 helpful votes
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Good service
June 25, 2025

They unlocked my iPhone within three days. You can track easily the status of your phone.

Date of experience: June 25, 2025