Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.
The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Was easy and seamless. After the process started I didnt had to do anything else, just let them work their magic. Although there was a hiccup with the unlock, they were able to work it out and the phone is fully unlocked and working perfectly!
Really good service, liked it a lot. It was quick and efficient.
My iPhone 15 Pro Max was locked to another provider and DirectUnlocks was able to unlock my phone and I'm now able to use any carrier. I was very skeptical at first - It did take some time, you just need to have patience. For me it took over a week but it's now finally unlocked thanks to DirectUnlocks. I definitely recommend them and will use them again in future if needed. Thanks DirectUnlocks. 100% satisfied.
My experience has been great. This was the 3rd time I've used them. Fast, reasonable price and works!
Excelente servicio en menos de 24 horas quedó desbloqueado y ahora puedo disfrutar de mi cel sin problema
I had an iphone I was done with for years and couldn't get it unlocked. I tried this servie and my phone was unlocked in days. No issues, no hassles.
I got my iPhone 15 Pro Max unlocked from AT&T and the process was smooth and hassle-free. The phone is now working perfectly with other carriers without any issues. Highly recommend this service if you want to unlock your phone quickly and reliably!
My phone was unlocked in a couple of days and I instantly was able to use my SIM card that came through the mail. Thank you so much for keeping me connected with my family with the speedy service. They also figured out what service provider my phone was under when I did not know for sure!
Needs to unlock a phone for my daughter and within 10 minutes all done! Saved us a trip into the city and paying for parking
Omg i thought before it was scame because they ask for more money for higher purchased, after my third payment it really work, now my phone get unlocked! Im so happy omg i almost cried... thankyou so much
Trust worthy and highly
Recommended. I'm glad my phone is unlocked. The waiting timeline is lesser than I expected. Thank you very much for the service. Very much appreciated
I would give them -5 stars. They trap you with a two-payment strategy. They advertise that they unlock in a few minutes and charge $28.99, only to realize there is a tiny footprint. This $28.99 is for checking eligibility only; then, you will need to pay an additional $50. And now it is not the end; the waiting time has been expanded to 7 days from a few minutes. If you ask for a refund, they claim that the $28.99 is non-refundable and that the $50 they provided is a voucher, but no refund is available. What a SCAM, STAY AWAY
This experience was very fast and dependable and true to its word on unlocking my iPhone 16 pro max, this company kept in touch every step of the way. Very satisfied! Thank you!
Super. Mon vieux Samsung GT-5830 a été désimlocké du premier coup, malgré son âge et une fin d'utilisation il y a près de 10 ans.
Seul bémol, le manque d'explication sur le double paiement. On comprend le pourquoi de cette facturation, mais comme celà arrive après le prmeier paiement, on se sent obligé de continuer.
It takes bet longer time but it was done and I have used this sit many times it's always as expected
I am very satisfied. Fast and safe solution. Offers a solution to solve the problem
It took some time but my phone is unlocked. At first I was skeptical but after about a week the phone was unlocked and I was able to connect it for service
They unlocked my iPhone within three days. You can track easily the status of your phone.
Answer: We have 15,000 reviews on our website, 15,000 reviews on Trustpilot, 9000 reviews on SafeSite, and 14,000 reviews here. Our rating is consistently over 4.5 stars :)
Answer: Depends on whether your phone is an iPhone or Android. IPhones unlocks are delivered over the air, and android unlocks require you to enter a code.
Answer: Hi - you can use your tracking page which will give you an estimated date of unlocking.
Answer: £23.99 is approx $28.99 - but the exchange rate does fluctuate
Answer: Sadly not, that is an illegal practice and unethical.
Answer: USe the form on our website and remember to choose the network your phone is locked to. If you don't know you can purchase a network check.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account