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Direct Unlocks Reviews Summary
The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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They WILL not unlock your phone with 28.99
You paying 28.99 for nothing but to check eligibility.
You have to pay 50 dollar additionally to get unlock code.
Instead of buying new phone to unlock existing phone because traveling outside USA.
But this guys Scammers, DO NOT place order.
Eligiblity check cost 1.99 from other vendors.
Your company charge 28.99, I thought it includes full unlocked code.
Refund my money, otherwise I will dispute transactions and block your account permanently.
It has never been so easy to unlock a phine how it was with this app. I have paid more money to unlock and this was done with 24 hours I honestly couldn't believe thank you for helping me I greatly appreciate it!
Hello Hannah,
Thank you so much for your kind words! We're thrilled to hear that you found our service fast and effective for unlocking your iPhone X. Your satisfaction is our priority, and we aim to make the process as smooth as possible. If you need any further assistance or have any questions, feel free to reach out. We're here to help!
Best regards,
Charlotte
They were great with info. The data was saying, 7 days to unlock but it was done in the 3rd day. Now I can use my iPhone 14. Thanks.
Hi Onyemachi,
Thank you so much for your wonderful review! We’re thrilled to hear that your iPhone 14 was unlocked even sooner than expected and that you're happy with our service. Your satisfaction is our priority, and your feedback truly encourages us to keep providing the best experience possible.
If you have any more questions or need assistance in the future, don’t hesitate to reach out. Enjoy using your unlocked phone!
Best regards,
Charlotte
Hace bastante tiempo mi xs max lo compre con alguien que lo tenia desbloqueado con metodo entonces cada vez que lo reiniciaba me tenian que hacer un desbloqueo, entonces quise ver si habia una forma de desbloquearlo ya que en T-Mobile no querian por que no tenia cuenta y ningun numero registrado, al princpio se cobraron 28.99 usd despues se me cobraron 50 usd para que T-mobile lo desbloeara pero al final salio un adeudo del telefono de 683usd aprox, y DirectUnlocks hizo un trato en dejarlo en 253 usd si era algo caro y pense que no funcionaria pero al final mi telefono quedo desbloqeuado
Lo recomiendo 100% y no es falso
Hola Cesar, ¡muchas gracias por compartir tu experiencia! Me alegra saber que tu iPhone XS Max se desbloqueó con éxito. Parece que fue todo un viaje y me alegra que te hayas arriesgado con nosotros. ¡Tu confianza significa mucho! Si tienes alguna pregunta sobre tu dispositivo o necesitas ayuda con cualquier otra cosa, no dudes en comunicarte con nosotros. ¡Disfruta usando tu teléfono desbloqueado! ¡Saludos!
Разблокировал свой 15 про! Очень рад спасибо ребятам за помощь Вы крутые.
Привет, Руслан! Большое спасибо за ваш замечательный отзыв! Мы очень рады слышать, что ваш iPhone 15 Pro успешно разблокирован. Для нас очень важно знать, что вы довольны нашим сервисом. Если вам понадобится дополнительная помощь или у вас возникнут вопросы в будущем, не стесняйтесь обращаться к нам. Наслаждайтесь вашим разблокированным телефоном! С наилучшими пожеланиями!
I was able to get my phone unlocked and out of the installment/services contracts for a fraction on my balance owed! Just as promised in less than 48 hours!
Hi Joy Zena Brockert,
Thank you for taking the time to share your experience! We're thrilled to hear that you successfully unlocked your iPhone 14 Pro Max and found the process easy. It’s great to know that our service met your expectations and helped you out of your installment contracts.
If you have any more questions or need assistance in the future, feel free to reach out. We're always here to help!
Best regards!
Molto scettico in principio sono dovuto ricredermi! Hanno fatto tutto in meno di 24 ore!
Ho comprato un iphone 13 pro max ma non mi sono reso conto che era bloccato con una nota compagnia statunitense AT&T, Ho cercato il venditore che dopo avere subito precisato che fosse specificato nell'annuncio mi ha abbandonato.
Ho trovato il contatto su internet ma non credevo fosse possibile!
Ho pagato la cifra richiesta sperando di non avere buttato i soldi del telefono ma non ero fiducioso!
Incredibili precisi e puntuali mi hanno restituito la voglia di acquistare on line!
Grazie ragazzi siete magnifici!
Ciao Dario, Grazie mille per le tue gentili parole! Apprezziamo davvero la fiducia che hai riposto in noi, soprattutto considerando il tuo scetticismo iniziale. È meraviglioso sapere che siamo stati in grado di aiutarti a sbloccare il tuo iPhone 13 Pro Max in modo tempestivo. Ci impegniamo sempre a fornire informazioni chiare e dettagliate sui nostri servizi, quindi è bello sapere che i nostri sforzi hanno avuto un impatto positivo sulla tua esperienza di acquisto online. Se in futuro dovessi aver bisogno di assistenza o avere altre domande, non esitare a contattarci. Goditi il tuo telefono sbloccato! Cordiali saluti, Charlotte
This is a legit service. Amazing communication through out the process. Reliable service and fast process. $30 to clear your phone, $50 to start the process. It was great to know this was not a scam, but a legit service. My iPhone was unlocked successfully.
Hi Carolina,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us and that your iPhone 14 Pro Max was successfully unlocked. We pride ourselves on our communication and reliability, so it’s wonderful to know that came through for you. If you have any further questions or need assistance in the future, feel free to reach out. Enjoy your unlocked phone!
Best regards,
Charlotte
Paghi una volta, poi capisci che devi pagare una seconda volta perchè nella prima modalità non è chiaro che gli step sono 2, poi per sbloccare devi avere una SIM STRANIERA! Allucinante. Io sono ancora col Samsung pad, il cui sblocco costa più del pad, bloccato.
Ciao Cagna Eugenio, Grazie per aver condiviso il tuo feedback con noi! Capisco perfettamente la tua frustrazione riguardo al processo di pagamento in due fasi. Vogliamo essere trasparenti, indicando tutti i costi nella pagina di pagamento, inclusi il Controllo di idoneità e il Pagamento di sblocco. Vedo che lo stato del tuo ordine è "Sblocco completato", quindi dovresti avere i codici di sblocco per il tuo Samsung Galaxy Tab A 10.1. Se hai altre domande sul processo di sblocco o hai bisogno di assistenza con l'utilizzo di una scheda SIM per lo sblocco, ti consiglio di provare una SIM diversa, poiché è essenziale per completare correttamente lo sblocco. Non esitare a contattarci di nuovo se hai bisogno di ulteriore assistenza. Siamo qui per supportarti! Cordiali saluti, Charlotte
It was a long 4 days waiting for my iPhone to be unlock but it was worth it.
Hi Rosa Martinez,
Thank you so much for your review! I'm thrilled to hear that your iPhone 15 Pro Max was successfully unlocked within four days. It’s wonderful to know that you took a chance on us and had a positive experience.
If you have any questions or need further assistance, feel free to reach out. Enjoy using your unlocked phone!
Best wishes,
Charlotte
Like the speed and update I received to unlocked my iPhone 15 pro max it was easy step
Hi Ibrahim,
Thank you so much for your kind words about our service! We're thrilled to hear that you found the process of unlocking your iPhone 15 Pro Max easy and that you appreciated the speed of our updates. Your feedback reflects what we strive to deliver!
If you have any other questions or need further assistance, feel free to reach out. We're here to help!
Best regards,
Charlotte
I was impressed that my phone was unlocked, it was amazing, they worked so fast 🥰
Hi Pakdiporn Pakdeelon!
Thank you so much for your wonderful feedback! 🥰 We're thrilled to hear that you were impressed with how quickly we were able to unlock your iPhone 11 Pro. Your trust in us means a lot, and we’re glad to have been able to help you!
If you have any further questions or need assistance in the future, don’t hesitate to reach out. Happy unlocking! Xx 😘
Best,
Charlotte
The service was fast and real and I had no problem with it the price a bit high but low key recommend could save you a trip from going into the store
Hi Reionna,
Thank you for sharing your feedback! I'm glad to hear that you found our service fast and reliable. We strive to make the unlocking process as smooth as possible.
I understand that the price may seem a bit high, but we aim to provide a convenient solution that saves you time and effort. If you have any questions or need assistance with your unlock, feel free to reach out. We’re here to help!
Thank you for recommending us, and we hope you enjoy your unlocked iPhone 7!
Best,
Charlotte
Bonjour, je fais un avis honnêtes et sincères des services! Bon déjà le site n'est pas une arnaque, ça fonctionne vraiment, ils ont débloqués mon téléphone et ils sont honnêtes.
Pour les points négatifs:
1- il faut deux paiements pour faire le déblocage, l'un pour la consultation comme chez le médecin et l'autre pour la finalisation mais ah mon avis ça aurait été mieux que le client sache exactement ce qu'il a à payer dès le début.
2 - les délais de déblocage ont variés au cours de la procédure du coup le temps est aléatoire, le temps augmentait et lieu de diminuer.
3 - les services sont un peu cher je dirais
Bonjour! Merci beaucoup pour votre avis honnête et pour avoir partagé votre expérience avec nous. Nous sommes heureux d'apprendre que votre téléphone a été débloqué avec succès! Je comprends vos inquiétudes concernant la structure de paiement. Il est important de noter que les coûts de vérification d'éligibilité et de déverrouillage sont clairement indiqués sur la page de paiement pour garantir la transparence. Le processus de paiement en deux étapes est nécessaire pour chaque déblocage, car nous effectuons d'abord une vérification d'éligibilité avant de procéder au paiement du déblocage. En ce qui concerne les délais de déblocage, nous nous efforçons de fournir des estimations précises, mais ils peuvent fluctuer en raison des conditions du réseau. Nous vous remercions de votre patience tout au long du processus! Si vous avez d'autres questions ou si vous avez besoin d'aide, n'hésitez pas à nous contacter. Nous sommes là pour vous aider! Merci de nous avoir choisis et nous espérons que vous apprécierez votre Galaxy S22 Ultra 5G débloqué!
Muy rápido para solucionar el desbloqueo aún si el celular es de México, me gustó mucho el servicio y q siempre estuvieran atentos
Muchas gracias 🙏
Hola Dalila, ¡muchas gracias por tus amables palabras! Nos alegra saber que nuestro servicio te resultó rápido y atento. Desbloquear tu iPhone 14 de Nextel México puede ser una experiencia sencilla y nos alegra haberte podido ayudar con eso. Si tienes más preguntas o necesitas más ayuda, no dudes en comunicarte con nosotros. ¡Estamos aquí para ayudarte! Saludos, Charlotte
All the costs are listed and explained. Make sure you are OK with them as there are two costs involved. The process is straightforward once the payments are done. Mine tools 3 days but there always progress report page you can check. Love the service.will do again if there is a need.
Hi Tam Nguyen,
Thank you so much for sharing your thoughts! I'm glad to hear that you found the service straightforward and are happy with the results. Just to clarify, the two payments you made—$28.99 for the Eligibility Check and $101 for the Standard Unlock—are standard for unlocking your Samsung Galaxy S24 from AT&T. All costs are outlined on our checkout page to ensure clarity.
Since your order status is "Unlock Complete," I hope you're enjoying the freedom of your unlocked device! If you have any further questions or need assistance, feel free to reach out. We'd love to help you again in the future.
Best regards!
No tenía tiempo para movilizarme a la tienda del proveedor de telefonía, encontré esta opción y me dieron una solucion viable, muy oportuna, logré hacerlo todo desde mi trabajo.
Hola Irazema, ¡muchas gracias por tus comentarios! Me alegra mucho saber que nuestro servicio te resultó práctico y oportuno, especialmente porque pudiste desbloquear tu Moto E20 desde el trabajo. Si tu teléfono no te pide un código de desbloqueo, es posible que debas considerar el servicio de desbloqueo USB remoto, que tiene un costo adicional, ya que a menudo se requiere en determinadas situaciones. Si tienes alguna pregunta o necesitas ayuda con los próximos pasos, no dudes en comunicarte con nosotros. ¡Estamos aquí para ayudarte! Saludos, Charlotte
Even thought It was an expensive process, the unlocking process was simple there was 3 day waiting period, but my issue got resolved. The carrier that the phone was attached too. I was trying to have the phone unlocked for almost about a month, with many chats and calls and constant run arounds with no help. Direct unlock definitely helped with getting my phone unlocked.
Hi Michael,
Thank you for your detailed feedback! I’m glad to hear that the unlocking process was ultimately simple and that your issue got resolved after quite a journey. I understand the confusion around the payments, and I appreciate you taking the time to clarify.
To explain, the initial $28.99 covers the Eligibility Check, which is a necessary first step, and the subsequent $101 was for the Standard Unlock. All costs are outlined before purchase to ensure transparency. If you're at the "Unlock Complete" status, it sounds like everything has gone smoothly now!
If there's anything more you need or if you have further questions, feel free to ask! Thank you for choosing Direct Unlocks, and we're here to help anytime!
Best regards,
Charlotte
Je suis très satisfait du service reçu et la rapidité du service rendu.
Bonjour Bélanger Dominique, Merci beaucoup pour votre superbe avis! Nous sommes ravis d'apprendre que vous avez été satisfait de notre service et de la rapidité du processus de déverrouillage de votre iPhone 5S. Vos commentaires nous sont très précieux! Si vous avez d'autres questions ou si vous avez besoin d'aide à l'avenir, n'hésitez pas à nous contacter. Profitez de votre téléphone déverrouillé! Cordialement, Charlotte
Service rapide et immédiat,
Impossible pour moi de débloquer mon téléphone un dimanche matin, je me suis tourné alors vers,Unloks, en moins de cinq minutes, mon téléphone était désimlocké, je recommande
Bonjour Maxence, Merci pour votre avis! Je suis ravi d'apprendre que votre processus de déverrouillage s'est déroulé avec succès. Nous nous efforçons de vous offrir un service rapide. Si vous avez d'autres questions ou si vous avez besoin d'aide pour quoi que ce soit d'autre, n'hésitez pas à nous contacter. Profitez de votre iPhone 11 nouvellement débloqué! Cordialement!
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Hi Suhrob,
I understand your frustration, and I sincerely apologize for the confusion regarding the payment structure. The $28.99 you paid covers the Eligibility Check, which is necessary before we can proceed with unlocking your Geneva5GNA23. After this check, an additional payment of $50 is required for the unlocking code itself, which is also clearly stated during the checkout process.
I encourage you to continue with the next step to unlock your phone. Once you complete the unlocking payment, we can get your device unlocked, allowing you to use it seamlessly, especially while traveling.
If you have any further questions or need assistance, please don’t hesitate to reach out. We're here to help!
Best regards,
Charlotte