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Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.
Direct Unlocks Reviews Summary
The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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I was very surprised that you could just do this and it would actually work. My phone was unlocked instantly. I would definitely recommend this to more people.
Bought my phone in Guatemala they refused unlock for over 2 years. These guys done it in 4 days
Hi Gregory,
Thank you so much for your kind words! We're thrilled to hear that we could assist you in unlocking your Galaxy S22 Ultra 5G efficiently. If you have any other devices or need further assistance, don't hesitate to reach out. Enjoy your unlocked phone!
Best,
Charlotte
El celular tenía más de un año sin ser usado, lo mande a Honduras y era demasiado caro desbloquearlo allá, entonces opté por esta compañía se tardó más o menos un día y medio pero puedo decir que estoy satisfecha con el resultado, al principio tenía miedo de que fuera estafa pero al final si se logró 🥰 muchas gracias! Buen servicio se los recomiendo.
¡Hola Angie! 😊 ¡Muchas gracias por tu encantadora reseña! Nos complace saber que tu iPhone 13 Pro está desbloqueado y que estás satisfecha con nuestro servicio. Entendemos las preocupaciones que tenías al principio, pero estamos encantados de que todo haya salido bien al final. Si necesitas más ayuda o tienes alguna pregunta, no dudes en comunicarte con nosotros. ¡Disfruta de tu teléfono desbloqueado y gracias por recomendarnos! 🥳 ¡Te deseamos lo mejor!
It took 4 days, but I didn't want to go to the store and call to at&t because I just don't have time for that - this guy's REALLY HELPED ME🥰🥰🥰
Hi Hanna Butylska! 🌟 Thank you for taking the time to share your experience! We're so glad to hear that our service made the unlocking process easier for you. Your patience during the 4-day wait is greatly appreciated, and we're happy to assist you without the need for store visits. If you have any more questions or need further help, feel free to reach out. Enjoy your unlocked Samsung S23 FE! 📱✨
Awesome experience with the unlock process. Received the code in the time given. Code worked for the first time, no issues. I'm am very satisfied with my phone being unlocked that I can use it with carrier. Thank you!
Hi Jeremiah Ohikhuare,
Thank you so much for your wonderful feedback! We're thrilled to hear that your unlock experience was seamless and that the code worked perfectly for you. It's great that you're now able to use your Samsung Galaxy S24 Ultra with your preferred carrier. If you ever need assistance in the future or have any questions, feel free to reach out. Enjoy your unlocked phone!
Best regards!
Considering it was an overseas network I had to remove, they were efficient and fast.
I was devastated to discover that the phone I bought my daughter for her birthday was locked to another network- A USA network! We tried everything and nothing worked. I found DIRECT UNLOCKS. I was sceptical at first because there are so many scams out there. But I risked it.
Hi Shauntelle Verity,
Thank you for sharing your experience! I’m so glad to hear that you found our service efficient and fast, especially after the frustration of discovering the lock on your daughter's phone. It’s completely understandable to be hesitant with so many scams out there, but we're here to ensure a smooth unlocking process for you.
Since your order status is "Unlock Complete," you should be all set with the unlocking codes we provided: NCK=9048081819350479 and MCK=8415136074628506. If you encounter any issues using them or have any questions, please don't hesitate to reach out. We’re here to help!
Best,
Charlotte
Me pareció un excelente servicio el tiempo que tomaron para realizar el trabajo fue muy acorde a lo que se requería así mismo el tiempo de respuesta frente a las dudas que tenia fue excelente
Definitivamente recomendado el servicio quede muy a gusto y contento
Hola Anderson Castiblanco, ¡muchas gracias por tu maravillosa reseña! Nos alegra saber que consideraste que nuestro servicio fue excelente y que nuestro tiempo de respuesta a tus preguntas fue satisfactorio. ¡Tu recomendación significa mucho para nosotros! Si tienes más preguntas o necesitas ayuda, no dudes en comunicarte con nosotros. ¡Estamos aquí para ayudarte! Saludos cordiales, Charlotte
I was extremely skeptical but then I checked the reviews and moved forward with the unlock process, I am so happy that you unlocked my phone. Greatly Spreciated
Hello Tom Kehn,
Thank you so much for your kind words! We're thrilled to hear that you decided to move forward with the unlock process and that you're happy with the results. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. If you have any further questions or need assistance in the future, don’t hesitate to reach out. Enjoy your unlocked iPhone 13 Pro Max!
Best,
Charlotte
Hi Mandy!
Thank you for your positive feedback! We're thrilled to hear that you found our service fast and easy to use. Your recommendation means a lot to us, and we're here to help if you need anything else in the future. Enjoy your unlocked iPhone 13!
Best regards,
Charlotte
Szybko ale bardzo drogo. Ponad 200€ za iPhone 13. Zobaczymy czy po aktualizacji oprogramowania będzie działało dalej. Jak narazie polecam.
Cześć Danielu, Dziękujemy za opinię! Rozumiem, że koszt może wydawać się wysoki, ale zapewniam Cię, że cena odzwierciedla jakość i niezawodność naszej usługi odblokowywania. Dokładamy wszelkich starań, aby zapewnić Ci płynne działanie i mam nadzieję, że odblokowanie będzie dla Ciebie działać bezproblemowo po aktualizacji oprogramowania. Twoja rekomendacja wiele dla nas znaczy! Jeśli masz jakieś pytania lub potrzebujesz pomocy w trakcie procesu, skontaktuj się z nami. Ciesz się odblokowanym iPhonem 13! Pozdrawiam, Charlotte
El servicio me pareció muy bueno, ya que cumple su objetivo, de manera rápida y segura!
Hola María Medel, ¡Muchas gracias por tus comentarios positivos! Nos alegra saber que nuestro servicio te resultó eficaz y eficiente. Si tienes más preguntas o necesitas ayuda mientras usas tu iPhone 13 desbloqueado, no dudes en comunicarte con nosotros. ¡Disfruta usando tu dispositivo! Saludos cordiales, Charlotte
A year ago I paid for this service to unlock the phone. The phone was never unlocked. The phone is sTill locked
Hi Stacey,
I understand your frustration with the unlocking process, but I can see that your order status is now marked as "Unlock Complete." If you’ve followed the instructions for completing the unlock and are still having trouble, please double-check the steps to ensure everything is set up correctly.
If your phone is still not unlocked, please let us know, and we'd be happy to assist you further. Your patience is appreciated, and we're here to help!
Best,
Charlotte
Al principio desconfiaba del servicio me arriesgué y pude comprobar que es real y 100% confiable ahora soy un cliente agradecido y lo recomendaré amis amigos,gracias por el servicio 😃(si desbloquean tu teléfono :)
Hola Elizabeth, ¡muchas gracias por tu maravillosa reseña! Nos alegra saber que tuviste una experiencia positiva con nuestro servicio y que ahora te sientes lo suficientemente segura como para recomendarnos a tus amigos. Si tienes más preguntas o necesitas ayuda en el futuro, no dudes en comunicarte con nosotros. ¡Estamos aquí para ayudarte! 😊 Saludos, Charlotte
Experience was okay took a lil while but they got phone unlocked
Hi John,
Thank you for your feedback! I'm glad to hear that your iPhone 13 Pro Max has been successfully unlocked. I understand that the process took a bit longer than expected, and we appreciate your patience throughout.
If you have any questions or need further assistance, feel free to reach out. We’re here to help!
Best,
Charlotte
Hi I did get a phone to unlock but unfortunately some thing sent wrong and code didn't work
Hi Syed Alam,
I’m sorry to hear you’re having trouble with your unlock code. It looks like your order status is "Unlock Complete," so everything should be good on our end. Sometimes, issues can arise if the phone is hard-locked or if there's an incorrect SIM card being used.
Please double-check that you're using a compatible SIM for your network. If the device is still asking for a code but it's not working, I encourage you to reach out to our support team, and they will assist you with the next steps. We're here to help!
Best,
Charlotte
Hola Carlos Jiménez, ¡Gracias por tus amables palabras! Realmente apreciamos tu paciencia durante este proceso de desbloqueo. Parece que el estado de tu pedido es "Desbloqueo completo", lo que significa que tu iPhone 13 Pro Max se desbloqueó correctamente de Cricket USA. Si tienes alguna pregunta o necesitas más ayuda, no dudes en comunicarte con nosotros. ¡Estamos aquí para ayudarte! ¡Saludos!
To for one I was always sceptical about the network unlock because of the reason that I have been a victim of fraud. That been said from the beginning that you go to there page is one very very friendly use it's details on how the step by step actions it has to take to be able to do and complete your service and don't let me start about the time it took honestly it was amazingly fast and efficient before I knew it I had my iPhone 11 pro unlocked and free to move it to who ever and wherever I choose Thank you direct unlock you guys are fantastic
Hi Jonathan,
Thank you so much for your kind words! We’re thrilled to hear that you found our website user-friendly and that the unlocking process for your iPhone 11 Pro was quick and efficient. Your trust means a lot to us, especially given your past experiences. If you have any further questions or need assistance in the future, don’t hesitate to reach out. We’re here to help!
Best regards,
Charlotte
This was a great service, very quick and performed what i needed.
The service was very easy to use, and has been made simple to process.
I would highly recommend this company, as a trusted supplier.
I received what I paid for and I am a happy customer.
Hi Leanne,
Thank you so much for your wonderful review! We're thrilled to hear that you found our service quick and easy to use. Your recommendation means a lot to us! If you need any further assistance in the future or have any friends in need of unlocking services, feel free to reach out.
Enjoy your unlocked iPhone 12!
Best regards,
Charlotte
My phone is unlocked from T-Mobile after I owed T-Mobile $600 I got it unlocked without having to pay my debt
Hi Lacesia,
Thank you for reaching out and sharing your experience! I’m glad to hear that your iPhone 14 Plus is now unlocked. Just to clarify, our services focus on unlocking the phone itself rather than dealing with account balances with T-Mobile or other carriers.
If you have any further questions about using your phone with a different network or need assistance, feel free to ask. We’re here to help!
Best,
Charlotte
So fast and easy excellent services hassle free will definitely use this service again
Hello James,
Thank you so much for your kind words! We're thrilled to hear that you found our service fast and hassle-free. It's always great to know our customers are satisfied. If you have any questions or need assistance in the future, don't hesitate to reach out. We're here to help!
Looking forward to serving you again!
Best,
Charlotte
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Daquan!
Thank you so much for your amazing feedback! We're thrilled to hear that your iPhone 12 Pro Max was unlocked instantly. Your recommendation means a lot to us, and we're here to help anyone else looking to unlock their devices. If you have any further questions or need assistance in the future, don’t hesitate to reach out.
Best regards!