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Direct Unlocks

4.1

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From the business

Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.


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Direct Unlocks Reviews Summary

The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

quality
1,970
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21,870 reviews

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GB
1 review
1 helpful vote
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Good, quick, but expensive
December 28, 2015

I'm quite happy with unlock service, coz in the end it did unlock my handset, but after the first amount which I payed, they asked for another amount to unlock my handset, where I was surprised with that, coz before purchase there wasn't anything about another payment and no refund of the first one. So in total I payed 60 quid for unlock, but it did work, and I hope it's permanent.

Date of experience: December 26, 2015
Canada
1 review
0 helpful votes
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Fast, quick, reasonably priced!
December 28, 2015

As above, would recommend. Great communication too.

Date of experience: December 26, 2015
GB
1 review
0 helpful votes
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IPhone unlock
December 28, 2015

Great service, item unlocked fully in time frame, great communication through process, would recommend,

Date of experience: December 26, 2015
GB
1 review
1 helpful vote
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Very disappointed
December 26, 2015

Paid the 19.99 then had an email saying a remaining balance of 39.99 is to be paid! Paid the money & my I phone is still locked not happy & want a refund!

Date of experience: December 26, 2015
GB
1 review
0 helpful votes
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IPhone unlock
December 28, 2015

Excellent service highly delighted as the phone was bought as unlocked and was locked
Will definitely recommend you very speedy service

Date of experience: December 26, 2015
Qatar
1 review
0 helpful votes
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Superb service
December 28, 2015

I had used this service for my brothers iphone. Now I did for mine and it worked perfectly. I was able to update to latest iOS and update all the apps. I would recommend this to anyone.

Date of experience: December 26, 2015
GB
1 review
0 helpful votes
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Fantastic service
December 28, 2015

Submitted my IMEI number to their website and within 3 days my phone was unlocked. Will be recommending this service to friends and family

Date of experience: December 26, 2015
GB
1 review
1 helpful vote
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Unexpectedly pricey unlock
December 26, 2015

The unlock was delivered within the timeframe and I received an email inbetween advising me of the progress. However at the start I was told the unlock was £19.99 and they did not make it clear that there was to be an additional charge of £39.99 and I felt somewhat deceived by the small print.

Date of experience: December 26, 2015
GB
1 review
0 helpful votes
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Easy to get sorted so good it was all working before you knew it.And it is done correctly (no jailbreak)

Date of experience: December 25, 2015
GB
1 review
0 helpful votes
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Fantastic!
December 24, 2015

Used this site to unlock my phone instead of going out and having to give my phone to them for upto 2 weeks. I was able to keep my phone and use it untill unlocked.

Date of experience: December 24, 2015
GB
1 review
0 helpful votes
Follow CHAKRAVARTHI N.
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First when I saw this website, i thought it is some scam. Because other than network company no one can do unlock in such a short period of 48 hours. I like it and I recommend everyone to use this

Date of experience: December 24, 2015
GB
1 review
0 helpful votes
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IPhone 6s plus
December 24, 2015

Very quick turn around. Very impressed and confident with their service I will use them again and refer others

Date of experience: December 24, 2015
GB
1 review
1 helpful vote
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Hello
December 24, 2015

It is a very good job with unblock the Internet directly from home. Make a good job. Thank did iphone service. Merry Christmas

Date of experience: December 24, 2015
Pakistan
1 review
0 helpful votes
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No response
December 24, 2015

Dear sir
Sales officer
www.officialiphoneunlock.co.uk
I have received ur mail before a few days but i don't have another device to send u its imei no. That's why i want to request u please return my full pre oder payment 49.99£. In my account no master card. 5140. 1020. 2019. 6352. I'll be ax termly thankful to u.my imei no and my pre order code no
Imei **************
Oder no *******
Oder no ******* so plz im watting ur riply
From. Waseem shabeer
*******@yahoo.com

Date of experience: December 23, 2015
California
1 review
0 helpful votes
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Ultimately, you guys did what I needed to I appreciate it endlessly. However, initial frustration, your vending service would not take my card. Finally was able to do a special order through Paypal, and your service reps were very responsive in helping me and informing me of what stage of the process the unlock was in. I wish I'd known earlier, however, that my phone WAS in fact under contract, ended up waiting a few extra days because of that issue.

Date of experience: December 23, 2015
Iceland
1 review
0 helpful votes
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USA Sprint phone
December 23, 2015

Took a short while but un-lock achieved successfully. 2 other people had tried but both failed, so I was very pleased with the service and the success.

Date of experience: December 22, 2015
GB
1 review
1 helpful vote
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No nonsense phone unlock
December 23, 2015

Excellent service, said exactly wot they said they would

Date of experience: December 22, 2015
Argentina
1 review
0 helpful votes
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Flawless Service
December 22, 2015

Unblock completed succesfully within the quoted time period. They did what they said they would in the time they said it would take. 5 stars.

Date of experience: December 21, 2015
GB
1 review
0 helpful votes
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OfficialiPhoneUnlock.co.uk
December 22, 2015

I have had a very good experience and I got my iPhone 5s with Vodafone network, unlocked permenantly which I can use it with any other network and I am enjoying using it because I like my phone a lot. Many Thanks to officialiphoneunlock.co.uk.

Date of experience: December 21, 2015
GB
1 review
2 helpful votes
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Dissapointing
December 21, 2015

3 weeks since I've paid, my phone is not unlocked, they don't answer the phone after 30 mins(08 number) and the don't answer my emails

Date of experience: December 21, 2015