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Direct Unlocks

4.1

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From the business

Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.


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Direct Unlocks Reviews Summary

The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

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1,970
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21,870 reviews

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Turkiye
1 review
0 helpful votes
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Excellent
June 27, 2016

It was great experience I love the way they communicate with me and once I made my payment they work on and I was able to chech the status of my unlock too so overall it really enjoy their service

Date of experience: June 27, 2016
GB
1 review
0 helpful votes
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Iphone 5s
June 27, 2016

The unlock took far too long. On the 6th day I was informed that "the unlock was taking longer than usual and it would be investigated* The next day a message informed me it was unlocked. WHAT was the problem for a simple unlock?

Date of experience: June 27, 2016
India
1 review
0 helpful votes
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It was it of a wait bt finally got the phone unlocked, thanks

Date of experience: June 27, 2016
GB
1 review
0 helpful votes
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IPhone 6s unlock
January 18, 2021

Quick, straightforward, hassle free. Only negative was not knowing full price in advance.

Date of experience: June 27, 2016
India
1 review
1 helpful vote
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Fake website cheater u eat my money my imei no. **************
Stilll locked u waste my money nd tym mother$#*!err

Date of experience: June 26, 2016
Romania
1 review
0 helpful votes
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Iphone 4s. Excellent work.
June 27, 2016

It was my first experience in unlocking phone. Honestly doubted until the last minute. I thought duped. But everything went perfectly. Even though I'm in Romania, my iphone 4s two days later it was unlocked! EXCELLENT WORK. Thank you. Mulțumesc.

Date of experience: June 26, 2016
GB
1 review
0 helpful votes
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Unlock my iPhone 6
July 28, 2016

First I thought this was a scam but now that my phone is unlocked I think it's a really good service I would recommend this to anybody that wants their phone unlocking it was fast and easy all you have to do is put IMEI Number into the search bar and away you go very quick in easy and very pleasant service would recommend to anybody that would like their phone unlocking

Date of experience: June 26, 2016
Florida
1 review
0 helpful votes
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At first I was trying to iCloud unlock a previous device, but they told me it had been lost/stolen which I had no idea about being as I bought it second hand. So then I got another device from sprint and bought they're unlock packaged and had to pay again, but when I emailed the customer support, they were very quick to respond and told me they'd refund the previous payment and my they ACTUALLY DID! Anyways I put in my unlock request on Tuesday, and got an email on Monday saying they needed a little more time sorta, and the next day it was UNLOCKED :) 6 Days. Most important thing to take from this is they're NOT SCAMMERS!

Date of experience: June 25, 2016
Florida
1 review
1 helpful vote
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Good unlocking software
June 26, 2016

It's good to unlock with you good software and great express ways to unlock it and at low cost

Date of experience: June 25, 2016
New Jersey
1 review
0 helpful votes
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Worth it at the end
June 26, 2016

Having a phone locked to one company is disappointing. With this great website they made it possible to unlock. It may have been timely consuming waiting for it but at the end it's worth it!

Date of experience: June 25, 2016
Belgium
1 review
0 helpful votes
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Awsome experience
June 26, 2016

I really did enjoy my experience. They unlocked my phone very quickly (5 days).

Date of experience: June 24, 2016
Pennsylvania
1 review
0 helpful votes
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Unlocking a iphone 5
June 26, 2016

My iphone was verizon locked in usa. But this website help me to unlock it. Omg. M really happy for tht. Thank you soo much tho.

Date of experience: June 24, 2016
Florida
1 review
1 helpful vote
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Icloud
June 23, 2016

You guys failed to unlock my iPhone from icloud and have given me a voucher I can't use BC icloud unlock is offline

Date of experience: June 23, 2016
Libya
1 review
0 helpful votes
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It is the one
June 23, 2016

If you are looking for a trusted site to unlock your sim card lock this is the one, i was myself a lil bit not sure if i try it or not, but my brother recommended it to me and i tried it and it worth the try, the reason i gave 3 stars out of 5 is just one reason that the unlock process took too long, my phone was lock to sprint 99x i understand its a bit difficult unlocking to this carrier but i just think it took more than it should but other than that is perfect

Date of experience: June 23, 2016
Italy
1 review
0 helpful votes
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Excellent Service
June 23, 2016

I was skeptical about any of these services (and paying proved to be a bit difficult for my American credit card), but this service WORKS and is fairly fast. My phone was unlocked in less than 24 hours. Definitely the best out there.

Date of experience: June 23, 2016
GB
1 review
0 helpful votes
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IPhone 4
June 23, 2016

I placed order for iCloud removal for iPhone 6s
And after waiting for few days they send me email saying they can't remove this and need expensive premium and this service not available now when it's available we email you its past 1month now I haven't received anything but I did purchased unlocking three network. They unlocked it within 1day 29.99£

Date of experience: June 23, 2016
Japan
1 review
0 helpful votes
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Expensive but worthy
June 22, 2016

Obviating the fact that it will cost much more than the initial 19.99 pounds they will ask you, they succeeded unblocking my iPhone 6 from the Japanese carrier SoftBank, known for being a very complicated carrier when asking them an unblocking. The time the process took was also very fast: less than one week. In my case, it worked.

Date of experience: June 22, 2016
Germany
1 review
0 helpful votes
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Trustable and recommend
June 22, 2016

Finally a group of people with experience and loyalty. Thanks

Date of experience: June 21, 2016
Czechia
1 review
0 helpful votes
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I6+ unlocked from SoftBank!
June 21, 2016

Having just had my i6 unlocked by these guys, it was a no-brainer to put my wife's expensive phone in their hands. Again, another hassle-free unlock.
Good service, good communication and this time it was even faster!

Thanks iPhoneunlockuk

Date of experience: June 20, 2016
GB
1 review
0 helpful votes
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Good service
June 21, 2016

Iphone unlocked within the specified period.
Web site kept me up to date as unlocking progressed

Date of experience: June 20, 2016