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Dinkleboo

3.7

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Dinkleboo Reviews Summary

The company has garnered a mixed reputation, with many customers praising the quality and uniqueness of their personalized products, which often exceed expectations. Positive experiences highlight efficient ordering processes and responsive customer service, particularly from individual representatives who go above and beyond to resolve issues. However, several customers express frustration over shipping delays, lack of tracking information, and inconsistent communication, particularly when attempting to cancel orders or address concerns. Overall, while the product quality and customer service can be commendable, systemic issues in logistics and support need addressing to enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
41
value
33
quality
29

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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The books were great
March 13, 2019

My neice loves the books. She was excited to hear our names in the stories. It madebstory time that much more enjoyable.

Date of experience: March 6, 2019
Amanda D. — Dinkleboo Rep
over a year old

Hello Sonya!

Thank you for sharing such a wonderful story! We are sure she will cherish the memories for years to come! Please let me know if you ever need assistance, and we wish you and your family a fantastic weekend!

Kind regards,
Jennifer

New Jersey
1 review
0 helpful votes
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Great products
March 12, 2019

Wonderful personalized books with many selectionsGreat gift for a child. They also make great keepsakes

Date of experience: March 2, 2019
Amanda D. — Dinkleboo Rep
over a year old

Hi Carol!

It's wonderful to hear how thrilled you are with your personalized book! If you have an idea for a new story, we would love to hear from you! I can be reached at [email protected] attention Jennifer. Thank you for your continued patronage, and have a wonderful weekend!

Easter products: https://www.dinkleboo.com/us/occasions/easter.html/?sncp=easter

Best regards,
Jennifer

Texas
1 review
0 helpful votes
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Awesome products
March 12, 2019

I plan to make a second purchase within the week and the colors are cheerful. I found dinkleboo through GroupOn

Date of experience: February 27, 2019
Amanda D. — Dinkleboo Rep
over a year old

Hi Tanya!

We are elated you love your personalized books! Dinkleboo produces products made from love, and we can't wait to see you again! Be sure to check out our new Easter book, and have a fabulous weekend!

Easter products: https://www.dinkleboo.com/us/occasions/easter.html/?sncp=easter

Warm regards,
Jennifer

Utah
2 reviews
0 helpful votes
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So, so, SO impressed!
February 26, 2019

I love the book we got (___ Saves Christmas)! My 4yo has no idea how, but she knows this book was made just for her! She literally lights up the entire room when we read it together. Thank you so much for such a cute idea and great product! I can't wait to get her next personalized book from you! Thank you! Have been recommending it to everyone!

Date of experience: February 23, 2019
Amanda D. — Dinkleboo Rep
over a year old

Hello Bri!

Thank you for sharing such a wonderful story! We are just thrilled at her adorable reaction! Please let me know if you ever need any assistance, and we wish you and your entire family a wonderful year!

Best regards,
Jennifer

California
1 review
0 helpful votes
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Love these books
February 26, 2019

My grandchildren love getting these books that are personalized to them. I order them for Christmas every year

Date of experience: February 22, 2019
Amanda D. — Dinkleboo Rep
over a year old

Hi Bonny!

We agree! Our personalized books make wonderful presents that will last a lifetime! Thank you for being one of our many return customers' and we wish you a wonderful year!

Warm regards,
Jennifer

New Jersey
1 review
2 helpful votes
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Great book for Children
February 6, 2019

I love the look of the books. I have ordered several paperback, which is not flimsy, and if the child spills something on it, it will wipe off. The paperback is just the right size for the child to hold. The hardcover book is nice, just the right size for a child to hold, made well. The price you can't beat.

Date of experience: February 6, 2019
Amanda D. — Dinkleboo Rep
over a year old

Hi Addie!

Thank you for the wonderful review of our personalized books! If there is a new story you would like to see, we would love to hear from you! I can be reached at [email protected] attention Jennifer. We look forward to working with you again, and we wish you a wonderful weekend!

Best regards,
Jennifer

Arizona
2 reviews
0 helpful votes
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Perfect labels for my preschooler
February 1, 2019

So many different sizes and shapes and styles. My son loves the labels and they last even through the dishwasher.

Date of experience: January 30, 2019
Amanda D. — Dinkleboo Rep
over a year old

Hi Wendy!

We appreciate your kind words! We understand how important it is to have labels for your children's first years of school! Please let me know if you have any additional questions, and have a wonderful week!

Best regards,
Jennifer

Indiana
1 review
1 helpful vote
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Happy Children
January 24, 2019

In ordering Dinkleboo books for the little people in my life, I have discovered their joy when their parent reads the story to them with their name in it. My great grand son is a Star Wars person and I had a book made for him. He was approximately 8 at the time and could read it himself. He thought that was awesome. Dinkleboo gives you what you want. Age category, Male, Female, and if you are of a minority race, it gives you that also. What more can you ask for. The price isn't bad either. There are times when they provide a code for you to use and that reduces the prices. Again I say to fill your life with Happy Children, visit Dinkleboo books.

Date of experience: January 23, 2019
Amanda D. — Dinkleboo Rep
over a year old

Good afternoon Donna!

What a wonderful experience you shared with us! We can't agree enough with your review! Please let me know if you ever need assistance, and have a fantastic New Year!

Kind regards,
Jennifer

Texas
1 review
0 helpful votes
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Awesome books
January 24, 2019

Will be buying more books. My grandson loved his books. They are very well made & price good awesome.

Date of experience: January 23, 2019
Amanda D. — Dinkleboo Rep
over a year old

Good afternoon Kimberly!

We can't thank you enough for your continued patronage! We are thrilled your grandson loved his book, and we can't wait to be a part of his continued adventures! Thank you for choosing Dinkleboo, and have a fantastic day!

Kind regards,
Jennifer

Missouri
1 review
0 helpful votes
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Terrific
January 23, 2019

The book was great my granddaughter loved it, I was so glad I could put her name in the mermaid book, thank you for such a great gift and a easy experience

Date of experience: January 21, 2019
Amanda D. — Dinkleboo Rep
over a year old

Hello Lisa!

I enjoy our mermaid books as well! It's always exciting to see how our gifts can touch a child's heart! Please check our website for new items, and have a wonderful weekend!

Best regards,
Jennifer

Nevada
3 reviews
0 helpful votes
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Problem solved, I'm a happy customer
January 23, 2019

Just a brief note to acknowledge outstanding service from one of your employees. Amanda Armstrong was able to locate my lost order and replace it making me extremely happy

Date of experience: January 21, 2019
Amanda D. — Dinkleboo Rep
over a year old

Hi Lisa!

Amanda is one of our most seasoned and trustworthy employees! She is always willing and passionate to make sure our customers' are content and satisfied with their Dinkleboo experience. Our entire team knows how special and memorable these unique gifts can make your loved-ones feel. From the entire Dinkleboo team, we wish you and your family an exciting and joyous New Year!

Warmest regards,
Jennifer

Delaware
1 review
0 helpful votes
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Wonderful books
January 22, 2019

I had several books made for my grandchildren for Christmas and they love them. I intend to get more.

Date of experience: January 19, 2019
Amanda D. — Dinkleboo Rep
over a year old

Good morning Kathy!

Thank you for sharing your fabulous review of our small company! We are sure you have given them memories that will last a lifetime! Please let me know if you ever need assistance, and have a wonderful and exciting New Year!

Warmest regards,
Jennifer

New York
1 review
0 helpful votes
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GREAT BOOKS
January 18, 2019

THE BOOKS DIDN'T TAKE LONG TO GET, THEY WERE VERY WELL MADE AND THEY HAD GREAT STORIES. I WOULD RECOMMEND THESE BOOKS TO ANYONE!

Date of experience: January 16, 2019
Amanda D. — Dinkleboo Rep
over a year old

Hi Lori!

It's wonderful to hear you had such a wonderful experience with our company! It truly means allot to our small company that you recommended us to your family and friends. Be sure to check your email for new offers, and have an exciting New Year!

Warm regards,
Jennifer

Texas
1 review
0 helpful votes
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Wonderful product
January 15, 2019

I ordered 2 books. One for my niece, one my nephew. They were a huge hit at Christmas! Great quality, the illustrations were beautiful, the stories, very cute. Extremely fast delivery. I was so surprised how quickly my order arrived. Thank you so much. I will be ordering more!

Date of experience: January 13, 2019
Amanda D. — Dinkleboo Rep
over a year old

Hi Kim!

Thank you for the glowing review! Your experience is what we strive to give each one of our customers' every time they shop with us! Be sure to check your email for new and exciting products, and we wish you and your family a wonderful New Year!

Best regards,
Jennifer

Louisiana
3 reviews
0 helpful votes
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Santa and Emmylou
January 15, 2019

She loved the book so much. It was perfect. She had gotten one previously and wanted another new one.

Date of experience: January 13, 2019
Amanda D. — Dinkleboo Rep
over a year old

Good evening Linda!

We love to hear when children's faces light up due to their wonderful personalized stories! Thank you for your continued patronage, and we wish you and your family a wonderful New Year!

Warm regards,
Jennifer

Florida
1 review
0 helpful votes
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My Dinkleboo Experience
January 14, 2019

I totally cannot get out how great my experience was with Dinkleboo. I ordered 4 books for my nieces and nephews as presents and would recommend them to anyone interested in a personalize book. What child does not love being read to especially when the main character has the same name as them.

Date of experience: January 11, 2019
Amanda D. — Dinkleboo Rep
over a year old

Hi Karen!

Wow four books, how exciting for your family! Thank you so much for the recommendation, it means a great deal to our small company! We are thrilled they enjoy them, and we appreciate you letting us be a part of your life. Please let me know if you ever need assistance, and have a wonderful New Year!

Warm regards,
Jennifer

Georgia
1 review
0 helpful votes
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Love them!
January 7, 2019

Loved the books I ordered. Like that it wasn't just a sticker with the child's name placed in an open space. Actually looks like it was written for them. Very professional!

Date of experience: January 4, 2019
Amanda D. — Dinkleboo Rep
over a year old

Hi Tina!

We appreciate the kind review! Our professional team takes great pride in creating memorable books, you and your loved ones will enjoy for years. Thank you for your continued support, and have a wonderful week!

Best regards,
Jennifer

California
1 review
0 helpful votes
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Pleasantly surprised
January 4, 2019

This was my first time to purchase these books. I wanted something special for my great niece and nephew. I just absolutely loved them, and ordered 2 more.

Date of experience: January 2, 2019
Amanda D. — Dinkleboo Rep
over a year old

Good afternoon Cindy!

Welcome to the Dinkleboo family! We are thrilled to be a part of your family! Please let me know if you ever need assistance, and we wish you a fantastic day!

Name Label Sale: https://www.dinkleboo.com/us/name-labels.html

Warmest regards,
Jennifer

Virginia
1 review
0 helpful votes
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Great personalized books.
January 4, 2019

My grandson was excited to see his name in his books. He wanted to read them over and over. I was very pleased with the quality, especially the hardback.

Date of experience: January 2, 2019
Amanda D. — Dinkleboo Rep
over a year old

Hi Dolores!

We are thrilled your grandson loved his personalized storybook! We are sure it will be a wonderful keepsake for years to come! Please be sure to check out our name label sale, and we hope you have a fantastic New Year!

Name Label Sale: https://www.dinkleboo.com/us/name-labels.html

Warm regards,
Jennifer

Louisiana
1 review
0 helpful votes
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Great Service!
January 2, 2019

I loved the book as a gift, my godson will love also and the timing was great. Great Christmas gift!

Date of experience: December 31, 2018
Amanda D. — Dinkleboo Rep
over a year old

Hi Yolanda!

It's wonderful to hear you and your family enjoyed their personalized items! Please check your email for new and exciting offers, and we wish you a fabulous New Year!

Warm regards,
Jennifer

From the business

Personalized gifts for kids are easy to create at dinkleboo.com. Personalized kids books, name labels, and other kids toys that are unique and make thoughtful presents.