Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a mixed reputation, with many customers praising the quality and uniqueness of their personalized products, which often exceed expectations. Positive experiences highlight efficient ordering processes and responsive customer service, particularly from individual representatives who go above and beyond to resolve issues. However, several customers express frustration over shipping delays, lack of tracking information, and inconsistent communication, particularly when attempting to cancel orders or address concerns. Overall, while the product quality and customer service can be commendable, systemic issues in logistics and support need addressing to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My neice loves the books. She was excited to hear our names in the stories. It madebstory time that much more enjoyable.
Wonderful personalized books with many selectionsGreat gift for a child. They also make great keepsakes
Hi Carol!
It's wonderful to hear how thrilled you are with your personalized book! If you have an idea for a new story, we would love to hear from you! I can be reached at [email protected] attention Jennifer. Thank you for your continued patronage, and have a wonderful weekend!
Easter products: https://www.dinkleboo.com/us/occasions/easter.html/?sncp=easter
Best regards,
Jennifer
I plan to make a second purchase within the week and the colors are cheerful. I found dinkleboo through GroupOn
Hi Tanya!
We are elated you love your personalized books! Dinkleboo produces products made from love, and we can't wait to see you again! Be sure to check out our new Easter book, and have a fabulous weekend!
Easter products: https://www.dinkleboo.com/us/occasions/easter.html/?sncp=easter
Warm regards,
Jennifer
I love the book we got (___ Saves Christmas)! My 4yo has no idea how, but she knows this book was made just for her! She literally lights up the entire room when we read it together. Thank you so much for such a cute idea and great product! I can't wait to get her next personalized book from you! Thank you! Have been recommending it to everyone!
Hello Bri!
Thank you for sharing such a wonderful story! We are just thrilled at her adorable reaction! Please let me know if you ever need any assistance, and we wish you and your entire family a wonderful year!
Best regards,
Jennifer
My grandchildren love getting these books that are personalized to them. I order them for Christmas every year
Hi Bonny!
We agree! Our personalized books make wonderful presents that will last a lifetime! Thank you for being one of our many return customers' and we wish you a wonderful year!
Warm regards,
Jennifer
I love the look of the books. I have ordered several paperback, which is not flimsy, and if the child spills something on it, it will wipe off. The paperback is just the right size for the child to hold. The hardcover book is nice, just the right size for a child to hold, made well. The price you can't beat.
Hi Addie!
Thank you for the wonderful review of our personalized books! If there is a new story you would like to see, we would love to hear from you! I can be reached at [email protected] attention Jennifer. We look forward to working with you again, and we wish you a wonderful weekend!
Best regards,
Jennifer
So many different sizes and shapes and styles. My son loves the labels and they last even through the dishwasher.
Hi Wendy!
We appreciate your kind words! We understand how important it is to have labels for your children's first years of school! Please let me know if you have any additional questions, and have a wonderful week!
Best regards,
Jennifer
In ordering Dinkleboo books for the little people in my life, I have discovered their joy when their parent reads the story to them with their name in it. My great grand son is a Star Wars person and I had a book made for him. He was approximately 8 at the time and could read it himself. He thought that was awesome. Dinkleboo gives you what you want. Age category, Male, Female, and if you are of a minority race, it gives you that also. What more can you ask for. The price isn't bad either. There are times when they provide a code for you to use and that reduces the prices. Again I say to fill your life with Happy Children, visit Dinkleboo books.
Good afternoon Donna!
What a wonderful experience you shared with us! We can't agree enough with your review! Please let me know if you ever need assistance, and have a fantastic New Year!
Kind regards,
Jennifer
Will be buying more books. My grandson loved his books. They are very well made & price good awesome.
Good afternoon Kimberly!
We can't thank you enough for your continued patronage! We are thrilled your grandson loved his book, and we can't wait to be a part of his continued adventures! Thank you for choosing Dinkleboo, and have a fantastic day!
Kind regards,
Jennifer
The book was great my granddaughter loved it, I was so glad I could put her name in the mermaid book, thank you for such a great gift and a easy experience
Hello Lisa!
I enjoy our mermaid books as well! It's always exciting to see how our gifts can touch a child's heart! Please check our website for new items, and have a wonderful weekend!
Best regards,
Jennifer
Just a brief note to acknowledge outstanding service from one of your employees. Amanda Armstrong was able to locate my lost order and replace it making me extremely happy
Hi Lisa!
Amanda is one of our most seasoned and trustworthy employees! She is always willing and passionate to make sure our customers' are content and satisfied with their Dinkleboo experience. Our entire team knows how special and memorable these unique gifts can make your loved-ones feel. From the entire Dinkleboo team, we wish you and your family an exciting and joyous New Year!
Warmest regards,
Jennifer
I had several books made for my grandchildren for Christmas and they love them. I intend to get more.
Good morning Kathy!
Thank you for sharing your fabulous review of our small company! We are sure you have given them memories that will last a lifetime! Please let me know if you ever need assistance, and have a wonderful and exciting New Year!
Warmest regards,
Jennifer
THE BOOKS DIDN'T TAKE LONG TO GET, THEY WERE VERY WELL MADE AND THEY HAD GREAT STORIES. I WOULD RECOMMEND THESE BOOKS TO ANYONE!
Hi Lori!
It's wonderful to hear you had such a wonderful experience with our company! It truly means allot to our small company that you recommended us to your family and friends. Be sure to check your email for new offers, and have an exciting New Year!
Warm regards,
Jennifer
I ordered 2 books. One for my niece, one my nephew. They were a huge hit at Christmas! Great quality, the illustrations were beautiful, the stories, very cute. Extremely fast delivery. I was so surprised how quickly my order arrived. Thank you so much. I will be ordering more!
Hi Kim!
Thank you for the glowing review! Your experience is what we strive to give each one of our customers' every time they shop with us! Be sure to check your email for new and exciting products, and we wish you and your family a wonderful New Year!
Best regards,
Jennifer
She loved the book so much. It was perfect. She had gotten one previously and wanted another new one.
Good evening Linda!
We love to hear when children's faces light up due to their wonderful personalized stories! Thank you for your continued patronage, and we wish you and your family a wonderful New Year!
Warm regards,
Jennifer
I totally cannot get out how great my experience was with Dinkleboo. I ordered 4 books for my nieces and nephews as presents and would recommend them to anyone interested in a personalize book. What child does not love being read to especially when the main character has the same name as them.
Hi Karen!
Wow four books, how exciting for your family! Thank you so much for the recommendation, it means a great deal to our small company! We are thrilled they enjoy them, and we appreciate you letting us be a part of your life. Please let me know if you ever need assistance, and have a wonderful New Year!
Warm regards,
Jennifer
Loved the books I ordered. Like that it wasn't just a sticker with the child's name placed in an open space. Actually looks like it was written for them. Very professional!
Hi Tina!
We appreciate the kind review! Our professional team takes great pride in creating memorable books, you and your loved ones will enjoy for years. Thank you for your continued support, and have a wonderful week!
Best regards,
Jennifer
This was my first time to purchase these books. I wanted something special for my great niece and nephew. I just absolutely loved them, and ordered 2 more.
Good afternoon Cindy!
Welcome to the Dinkleboo family! We are thrilled to be a part of your family! Please let me know if you ever need assistance, and we wish you a fantastic day!
Name Label Sale: https://www.dinkleboo.com/us/name-labels.html
Warmest regards,
Jennifer
My grandson was excited to see his name in his books. He wanted to read them over and over. I was very pleased with the quality, especially the hardback.
Hi Dolores!
We are thrilled your grandson loved his personalized storybook! We are sure it will be a wonderful keepsake for years to come! Please be sure to check out our name label sale, and we hope you have a fantastic New Year!
Name Label Sale: https://www.dinkleboo.com/us/name-labels.html
Warm regards,
Jennifer
I loved the book as a gift, my godson will love also and the timing was great. Great Christmas gift!
Hi Yolanda!
It's wonderful to hear you and your family enjoyed their personalized items! Please check your email for new and exciting offers, and we wish you a fabulous New Year!
Warm regards,
Jennifer
Answer: Hi Lynette, Both the soft and hard cover contain the same inside pages. It's just the cover that's slightly different. Soft cover is more flexible and we use 300gsm paper for the cover with gloss coating. It's still a great quality product and a perfect affordable option. Please don't hesitate to reach out to us directly if you have any further questions. Kind regards, Dinkleboo
Answer: Hi Gary, I can see you have been speaking with Amanda via email and your order is currently in production. This can take 1-3 working days and you'll be notified via email once it has been dispatched. From this time, it will arrive within 7-10 working days as selected. If you have any further questions, please reach out! Kind regards, Shannan
Answer: Hi Barbara, Unfortunately, we no longer produce our books from Tempe, Arizona. They're now produced from New York or Salt Lake City. Our apologies for any inconvenience caused! Kind regards, Shannan.
Answer: Hi Jenese, I have provided the details below for you. Product Dimensions: - Standard - 20x20cm (8"x8") - Large - 25x25cm (10"x10") The page count range from 18-22 pages. Kind regards, Shannan.
Answer: Hi Niamh, Can you please send through your order number and I can check this for you. Kind regards, Shannan.
Answer: Hi Brid, Once the order is dispatched it should arrive within 5-10 working days. Please allow a few days for production. Kind regards, Shannan.
Answer: Hi Lila, Unfortunately, we don't have the option to alter the border area. Our apologies for any inconvenience caused! Kind regards, Shannan.
Answer: Hi Judy, Have you been able to resolve this issue in the meantime? You will be required to go through one of our promotional links to receive the $11.99 price. If you have any further trouble please contact us directly for assistance. Kind regards, Shannan.
Answer: Hello Hope, We are not aware of any issues currently. Please contact our customer support desk at 1 800 540-5729, email support at [email protected] or utilize our Live Chat function. We will help guide you through the process. Thank you for visiting Dinkleboo and have a wonderful holiday season. Best regards, Mark A.
Personalized gifts for kids are easy to create at dinkleboo.com. Personalized kids books, name labels, and other kids toys that are unique and make thoughtful presents.


Hello Sonya!
Thank you for sharing such a wonderful story! We are sure she will cherish the memories for years to come! Please let me know if you ever need assistance, and we wish you and your family a fantastic weekend!
Kind regards,
Jennifer