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The company has garnered a mixed reputation, with many customers praising the quality and uniqueness of their personalized products, which often exceed expectations. Positive experiences highlight efficient ordering processes and responsive customer service, particularly from individual representatives who go above and beyond to resolve issues. However, several customers express frustration over shipping delays, lack of tracking information, and inconsistent communication, particularly when attempting to cancel orders or address concerns. Overall, while the product quality and customer service can be commendable, systemic issues in logistics and support need addressing to enhance customer satisfaction.
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We have ordered from this company many, many times and each time, I can't wait to see my grand children light up when they see their names on the cover of these wonderful books, and with so many different stories to pick from. It's great to be able to read and to share with them. They make a long lasting gift and that is why I love to buy these books and to give them as a gift from Grandma & Grandpa C
Books are sooo cute, fast shipping, highly recommend. We will purchase again. The printing quality is excellent, easy to follow along
Hello Tanya!
We are thrilled to welcome you to the Dinkleboo family! Thank you for the recommendation, and we can't wait to see you again!
Mother's Day Sale: https://www.dinkleboo.com/us/occasions/mothers-day.html/?sncp=hp_mothersday
Warm regards,
Jennifer
My Granddaughter who is two LOVED seeing and hearing her name repeated and included in the stories.
Ive purchased over 6 of them already and cant wait for order more.
HI Maureen!
Wow six books! We can't thank you enough for being a return customer! Return customers mean a great deal to our small company, and we can't wait to work with you again! Be sure to check out our Mother's day items, and we hope you have a fantastic week!
Mother's Day Sale: https://www.dinkleboo.com/us/occasions/mothers-day.html/?sncp=hp_mothersday
Best regards,
Jennifer
I'm very impressed how these labels hold up even after multiple, multiple dishwasher washings! They aren't fading nor peeling. Wonderful product!
Hi Tanna!
Its wonderful to hear you enjoy your personalized name labels! Be sure to check your email for special deals, and we hope you have a wonderful week!
Mother's Day Sale: https://www.dinkleboo.com/us/occasions/mothers-day.html/?sncp=hp_mothersday
Kind regards,
Jennifer
I purchased the Easter book for my granddaughters I love the personalized books makes them apart of the storey, makes storey time fun for them.
Hi Selena!
Happy Easter from all of us at Dinkleboo! We are sure your granddaughters will enjoy their personalized books for years to come! Please check out our new Mother's day items, and we hope you have a great week!
Mother's Day Sale: https://www.dinkleboo.com/us/occasions/mothers-day.html/?sncp=hp_mothersday
Best regards,
Jennifer
Ordering is easy with dozens of choices. The site allows previews of your books, which makes it easier to choose the ones that are most appropriate for you. Orders arrive promptly with each book shipped in clear wrapping. A great site!
Hi Janice!
Thank you for such a glowing review of our site! We can't express how much your words mean to our small company! Our returning customers are the backbone of our company, and we can't wait to work with you again. Please let me know if you ever need assistance, and we hope you have a fabulous day!
Mother's Day Sale: https://www.dinkleboo.com/us/occasions/mothers-day.html/?sncp=hp_mothersday
Best regards,
Jennifer
Love reading these books to my grandson, he loves being the main character in the stories. Loves hearing his name over and over again. And the books are very pretty illustrated with bright colors
Hello Lorraine!
Thank you for letting us be part of such a special time between you and your grandson! We can't thank you enough for the kind words, and hope to be part of your family for many years to come! Be sure to check out our Mother's Day sale, and we wish you and your family a wonderful week!
Mother's Day Sale: https://www.dinkleboo.com/us/occasions/mothers-day.html/?sncp=hp_mothersday
Best regards,
Jennifer
Enjoying this book and am going to by more. Just waiting until my grandson is born and named. I do so enjoy the artwork and the story lines.
Hi Lisa!
It sound likes an exciting time for your family! We are sure he will enjoy them when he is of age! Be sure to check out our Mother's Day sale, and we hope you have a wonderful week!
Mother's Day Sale: https://www.dinkleboo.com/us/occasions/mothers-day.html/?sncp=hp_mothersday
Warm regards,
Jennifer
I have ordered these for all 3 of my grandchildren, a couple different times. They love being read to, and having it personalized holds their attention even more.
Hi Pam!
Our repeat customer truly make a difference to our small company! We agree how special a personalized item can make a young child feel! Be sure to check our website for new and exciting offers, and we wish you and your family a joyous day!
Warm regards,
Jennifer
I buy lots of books from Dinkleboo. They make the perfect books for kids.The books are built nicely, solid and very colorful. I will be ordering more.
Hi Belinda!
We are thrilled you have been a repeat customer with Dinkleboo! Our returning customers mean a great deal to our company! If you have an idea for a new book, we would love to hear from you! I can be reached at [email protected] attention Jennifer. Thank you, and we wish you a fantastic week!
Kind regards,
Jennifer
I ordered in November and December. I thought it will take awhile before they finish customizing my products and shipping but I received mine in under 2 weeks and product was just as I imagined it would be. Will definitely order again from dinkleboo.com
Hello Anoai!
Thank you for sharing your experience with Dinkleboo.com! Your kind words mean a great deal to our team! Please check your email for special offer, and we hope you have a fabulous weekend!
Warm regards,
Jennifer
LOVE LOVE LOVE Dinkleboo! Personalized story books are AMAZING! Customer for life! Everyone keeps asking where and how did I get such a Beautiful and unique gift-needless to say "Dinkleboo" is the answer!
Hi Anne!
Thank you for writing such a glowing review of our site! It means a great deal to our company! We have many special gifts no matter the season! We thank you for your continued patronage, and hope you have a wonderful weekend!
Best regards,
Jennifer
The product was adorable & arrived faster than expected. Would order from them again. No issues at all.
Hi Jennifer!
It's wonderful to hear you had such a positive experience with our company! We make each product with love, and hope it makes your recipient smile! Please let me know if you ever need assistance, and we wish you a joyful weekend!
Warm regards,
Jennifer
I ordered a personalized book for my nephew for Christmas. He loves the book and so does everyone he shows.
Hi Courtney!
Thanks for sharing your story! We are sure he will have memories for years to come! Be sure to checkout our Spring sale, and we hope you have a wonderful weekend!
Kind regards,
Jennifer
I have ordered several books, always received in timely manner and the books are great. My grandsons are so happy to see their name in print and having their very own book
Hello Mary!
Your continued support means a great deal to our company! If you have an idea for a new book, we would love to hear your recommendation! I can be reached at [email protected] attention Jennifer. Thank you for your business, and have a fantastic week!
Easter products: https://www.dinkleboo.com/us/occasions/easter.html/?sncp=easter
Kind regards,
Jennifer
I received the book soon after ordering and in time for Christmas present. My granddaughter loved the book. It was the one about the red shoes, I got her a red pair of shoes to go with it similar to the ones on the book. She loved the present!
Hi Tamara!
What a fantastic idea! I'm sure your gifts produced wonderful memories that will last a lifetime! Please let me know if you ever need assistance, and we hope you have a great week!
Best regards,
Jennifer
Me encanto lo compre para un regalo y es un producto de una excelente calidad y su costo n ol es muy elevado
Hola Carmen!
Gracias por la maravillosa revisión! Por favor, avÃseme si alguna vez necesita ayuda, ¡y esperamos que tenga un dÃa maravilloso!
Saludos cordiales,
Jennifer
I dont know where to start with this. I love the books so much. I am all about personlization and the books being about the kids were so great. The pictures were beautiful. Quality was great. I will be purchasing more.
Hello Sara!
Your words mean a great deal to our small company! We know how special a personalized item can mean to a child, and we are thrilled to be part of your life! We look forward to working with you again, and we hope you have a wonderful weekend!
Easter products: https://www.dinkleboo.com/us/occasions/easter.html/?sncp=easter
Best regards,
Jennifer
Such a cute book! Loved that I could customize it with the childrens names and preview it before submitting the order. Very impressed with the quality! Will order again!
Hi Amy!
Thank you for the 5-star review! Yes, you are always able to preview each story in its entirety before you submit your order. If you ever have questions during the creation process, please feel free to contact our fabulous customer support team at, [email protected]. Thank you, and have a beautiful weekend!
https://www.dinkleboo.com/us/occasions/easter.html/?sncp=easter
Warm regards,
Jennifer
The book came quicker than promised and durable and printed perfectly. LOVE LOVE LOVE this company. Can't wait to order more for the other nieces and nephews
Hello Stephanie!
We can't thank you enough for your glowing review! Dinkleboo strives to produce memories that will last a lifetime, and we are thrilled we were able to help! Please check your email for new and exclusive offers, and we hope you have a wonderful night!
Best regards,
Jennier
Answer: Hi Lynette, Both the soft and hard cover contain the same inside pages. It's just the cover that's slightly different. Soft cover is more flexible and we use 300gsm paper for the cover with gloss coating. It's still a great quality product and a perfect affordable option. Please don't hesitate to reach out to us directly if you have any further questions. Kind regards, Dinkleboo
Answer: Hi Gary, I can see you have been speaking with Amanda via email and your order is currently in production. This can take 1-3 working days and you'll be notified via email once it has been dispatched. From this time, it will arrive within 7-10 working days as selected. If you have any further questions, please reach out! Kind regards, Shannan
Answer: Hi Barbara, Unfortunately, we no longer produce our books from Tempe, Arizona. They're now produced from New York or Salt Lake City. Our apologies for any inconvenience caused! Kind regards, Shannan.
Answer: Hi Jenese, I have provided the details below for you. Product Dimensions: - Standard - 20x20cm (8"x8") - Large - 25x25cm (10"x10") The page count range from 18-22 pages. Kind regards, Shannan.
Answer: Hi Niamh, Can you please send through your order number and I can check this for you. Kind regards, Shannan.
Answer: Hi Brid, Once the order is dispatched it should arrive within 5-10 working days. Please allow a few days for production. Kind regards, Shannan.
Answer: Hi Lila, Unfortunately, we don't have the option to alter the border area. Our apologies for any inconvenience caused! Kind regards, Shannan.
Answer: Hi Judy, Have you been able to resolve this issue in the meantime? You will be required to go through one of our promotional links to receive the $11.99 price. If you have any further trouble please contact us directly for assistance. Kind regards, Shannan.
Answer: Hello Hope, We are not aware of any issues currently. Please contact our customer support desk at 1 800 540-5729, email support at [email protected] or utilize our Live Chat function. We will help guide you through the process. Thank you for visiting Dinkleboo and have a wonderful holiday season. Best regards, Mark A.
Personalized gifts for kids are easy to create at dinkleboo.com. Personalized kids books, name labels, and other kids toys that are unique and make thoughtful presents.


Hello Dara!
It's wonderful to hear from our return customers! We agree, personalized stories are a wonderful gift that will create memories that last a lifetime! If you have an idea for a new book, we would love to hear from you! I can be reached at [email protected] attention Jennifer. Thank you for being such a loyal customer, and we wish you and your family a wonderful week!
Mother's Day Sale: https://www.dinkleboo.com/us/occasions/mothers-day.html/?sncp=hp_mothersday
Warm regards,
Jennifer