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Dinkleboo

3.7

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Dinkleboo Reviews Summary

The company has garnered a mixed reputation, with many customers praising the quality and uniqueness of their personalized products, which often exceed expectations. Positive experiences highlight efficient ordering processes and responsive customer service, particularly from individual representatives who go above and beyond to resolve issues. However, several customers express frustration over shipping delays, lack of tracking information, and inconsistent communication, particularly when attempting to cancel orders or address concerns. Overall, while the product quality and customer service can be commendable, systemic issues in logistics and support need addressing to enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
41
value
33
quality
29

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
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Give the Gift of Reading!
April 16, 2019

We have ordered from this company many, many times and each time, I can't wait to see my grand children light up when they see their names on the cover of these wonderful books, and with so many different stories to pick from. It's great to be able to read and to share with them. They make a long lasting gift and that is why I love to buy these books and to give them as a gift from Grandma & Grandpa C

Date of experience: April 12, 2019
Amanda D. — Dinkleboo Rep
over a year old

Hello Dara!

It's wonderful to hear from our return customers! We agree, personalized stories are a wonderful gift that will create memories that last a lifetime! If you have an idea for a new book, we would love to hear from you! I can be reached at [email protected] attention Jennifer. Thank you for being such a loyal customer, and we wish you and your family a wonderful week!

Mother's Day Sale: https://www.dinkleboo.com/us/occasions/mothers-day.html/?sncp=hp_mothersday

Warm regards,
Jennifer

Illinois
1 review
0 helpful votes
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Excellent
April 16, 2019

Books are sooo cute, fast shipping, highly recommend. We will purchase again. The printing quality is excellent, easy to follow along

Date of experience: April 12, 2019
Amanda D. — Dinkleboo Rep
over a year old

Hello Tanya!

We are thrilled to welcome you to the Dinkleboo family! Thank you for the recommendation, and we can't wait to see you again!

Mother's Day Sale: https://www.dinkleboo.com/us/occasions/mothers-day.html/?sncp=hp_mothersday

Warm regards,
Jennifer

New York
1 review
0 helpful votes
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Great books for the young
April 12, 2019

My Granddaughter who is two LOVED seeing and hearing her name repeated and included in the stories.
Ive purchased over 6 of them already and cant wait for order more.

Date of experience: April 10, 2019
Amanda D. — Dinkleboo Rep
over a year old

HI Maureen!

Wow six books! We can't thank you enough for being a return customer! Return customers mean a great deal to our small company, and we can't wait to work with you again! Be sure to check out our Mother's day items, and we hope you have a fantastic week!

Mother's Day Sale: https://www.dinkleboo.com/us/occasions/mothers-day.html/?sncp=hp_mothersday

Best regards,
Jennifer

Germany
1 review
0 helpful votes
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The labels are amazing!
April 11, 2019

I'm very impressed how these labels hold up even after multiple, multiple dishwasher washings! They aren't fading nor peeling. Wonderful product!

Date of experience: April 9, 2019
Amanda D. — Dinkleboo Rep
over a year old

Hi Tanna!

Its wonderful to hear you enjoy your personalized name labels! Be sure to check your email for special deals, and we hope you have a wonderful week!

Mother's Day Sale: https://www.dinkleboo.com/us/occasions/mothers-day.html/?sncp=hp_mothersday

Kind regards,
Jennifer

Washington
1 review
2 helpful votes
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Adorable books for children
April 9, 2019

I purchased the Easter book for my granddaughters I love the personalized books makes them apart of the storey, makes storey time fun for them.

Date of experience: April 6, 2019
Amanda D. — Dinkleboo Rep
over a year old

Hi Selena!

Happy Easter from all of us at Dinkleboo! We are sure your granddaughters will enjoy their personalized books for years to come! Please check out our new Mother's day items, and we hope you have a great week!

Mother's Day Sale: https://www.dinkleboo.com/us/occasions/mothers-day.html/?sncp=hp_mothersday

Best regards,
Jennifer

New York
1 review
0 helpful votes
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Great experience with Dinkleboo!
April 6, 2019

Ordering is easy with dozens of choices. The site allows previews of your books, which makes it easier to choose the ones that are most appropriate for you. Orders arrive promptly with each book shipped in clear wrapping. A great site!

Date of experience: April 4, 2019
Amanda D. — Dinkleboo Rep
over a year old

Hi Janice!

Thank you for such a glowing review of our site! We can't express how much your words mean to our small company! Our returning customers are the backbone of our company, and we can't wait to work with you again. Please let me know if you ever need assistance, and we hope you have a fabulous day!

Mother's Day Sale: https://www.dinkleboo.com/us/occasions/mothers-day.html/?sncp=hp_mothersday

Best regards,
Jennifer

New York
1 review
0 helpful votes
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These book are great
April 6, 2019

Love reading these books to my grandson, he loves being the main character in the stories. Loves hearing his name over and over again. And the books are very pretty illustrated with bright colors

Date of experience: April 3, 2019
Amanda D. — Dinkleboo Rep
over a year old

Hello Lorraine!

Thank you for letting us be part of such a special time between you and your grandson! We can't thank you enough for the kind words, and hope to be part of your family for many years to come! Be sure to check out our Mother's Day sale, and we wish you and your family a wonderful week!

Mother's Day Sale: https://www.dinkleboo.com/us/occasions/mothers-day.html/?sncp=hp_mothersday

Best regards,
Jennifer

Texas
1 review
0 helpful votes
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Enjoying this book and am going to by more. Just waiting until my grandson is born and named. I do so enjoy the artwork and the story lines.

Date of experience: April 3, 2019
Amanda D. — Dinkleboo Rep
over a year old

Hi Lisa!

It sound likes an exciting time for your family! We are sure he will enjoy them when he is of age! Be sure to check out our Mother's Day sale, and we hope you have a wonderful week!

Mother's Day Sale: https://www.dinkleboo.com/us/occasions/mothers-day.html/?sncp=hp_mothersday

Warm regards,
Jennifer

Georgia
1 review
0 helpful votes
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Love the stories
April 3, 2019

I have ordered these for all 3 of my grandchildren, a couple different times. They love being read to, and having it personalized holds their attention even more.

Date of experience: April 1, 2019
Amanda D. — Dinkleboo Rep
over a year old

Hi Pam!

Our repeat customer truly make a difference to our small company! We agree how special a personalized item can make a young child feel! Be sure to check our website for new and exciting offers, and we wish you and your family a joyous day!

Warm regards,
Jennifer

California
2 reviews
0 helpful votes
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Love these books
March 31, 2019

I buy lots of books from Dinkleboo. They make the perfect books for kids.The books are built nicely, solid and very colorful. I will be ordering more.

Date of experience: March 30, 2019
Amanda D. — Dinkleboo Rep
over a year old

Hi Belinda!

We are thrilled you have been a repeat customer with Dinkleboo! Our returning customers mean a great deal to our company! If you have an idea for a new book, we would love to hear from you! I can be reached at [email protected] attention Jennifer. Thank you, and we wish you a fantastic week!

Kind regards,
Jennifer

Washington
1 review
0 helpful votes
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Excellent and Fast
March 27, 2019

I ordered in November and December. I thought it will take awhile before they finish customizing my products and shipping but I received mine in under 2 weeks and product was just as I imagined it would be. Will definitely order again from dinkleboo.com

Date of experience: March 26, 2019
Amanda D. — Dinkleboo Rep
over a year old

Hello Anoai!

Thank you for sharing your experience with Dinkleboo.com! Your kind words mean a great deal to our team! Please check your email for special offer, and we hope you have a fabulous weekend!

Warm regards,
Jennifer

Pennsylvania
1 review
0 helpful votes
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One Stop Shopping
March 22, 2019

LOVE LOVE LOVE Dinkleboo! Personalized story books are AMAZING! Customer for life! Everyone keeps asking where and how did I get such a Beautiful and unique gift-needless to say "Dinkleboo" is the answer!

Date of experience: March 21, 2019
Amanda D. — Dinkleboo Rep
over a year old

Hi Anne!

Thank you for writing such a glowing review of our site! It means a great deal to our company! We have many special gifts no matter the season! We thank you for your continued patronage, and hope you have a wonderful weekend!

Best regards,
Jennifer

Florida
1 review
0 helpful votes
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Great
March 22, 2019

The product was adorable & arrived faster than expected. Would order from them again. No issues at all.

Date of experience: March 21, 2019
Amanda D. — Dinkleboo Rep
over a year old

Hi Jennifer!

It's wonderful to hear you had such a positive experience with our company! We make each product with love, and hope it makes your recipient smile! Please let me know if you ever need assistance, and we wish you a joyful weekend!

Warm regards,
Jennifer

Tennessee
2 reviews
0 helpful votes
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Great personalized gift
March 22, 2019

I ordered a personalized book for my nephew for Christmas. He loves the book and so does everyone he shows.

Date of experience: March 21, 2019
Amanda D. — Dinkleboo Rep
over a year old

Hi Courtney!

Thanks for sharing your story! We are sure he will have memories for years to come! Be sure to checkout our Spring sale, and we hope you have a wonderful weekend!

Kind regards,
Jennifer

Pennsylvania
1 review
0 helpful votes
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Story books
March 16, 2019

I have ordered several books, always received in timely manner and the books are great. My grandsons are so happy to see their name in print and having their very own book

Date of experience: March 15, 2019
Amanda D. — Dinkleboo Rep
over a year old

Hello Mary!

Your continued support means a great deal to our company! If you have an idea for a new book, we would love to hear your recommendation! I can be reached at [email protected] attention Jennifer. Thank you for your business, and have a fantastic week!

Easter products: https://www.dinkleboo.com/us/occasions/easter.html/?sncp=easter

Kind regards,
Jennifer

Florida
1 review
1 helpful vote
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Love it!
March 14, 2019

I received the book soon after ordering and in time for Christmas present. My granddaughter loved the book. It was the one about the red shoes, I got her a red pair of shoes to go with it similar to the ones on the book. She loved the present!

Date of experience: March 13, 2019
Amanda D. — Dinkleboo Rep
over a year old

Hi Tamara!

What a fantastic idea! I'm sure your gifts produced wonderful memories that will last a lifetime! Please let me know if you ever need assistance, and we hope you have a great week!

Best regards,
Jennifer

Florida
1 review
0 helpful votes
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Es un producto que grandioso
March 14, 2019

Me encanto lo compre para un regalo y es un producto de una excelente calidad y su costo n ol es muy elevado

Date of experience: March 12, 2019
Amanda D. — Dinkleboo Rep
over a year old

Hola Carmen!

Gracias por la maravillosa revisión! Por favor, avíseme si alguna vez necesita ayuda, ¡y esperamos que tenga un día maravilloso!

Saludos cordiales,
Jennifer

Minnesota
1 review
0 helpful votes
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Beautiful Awesome book!
March 13, 2019

I dont know where to start with this. I love the books so much. I am all about personlization and the books being about the kids were so great. The pictures were beautiful. Quality was great. I will be purchasing more.

Date of experience: March 9, 2019
Amanda D. — Dinkleboo Rep
over a year old

Hello Sara!

Your words mean a great deal to our small company! We know how special a personalized item can mean to a child, and we are thrilled to be part of your life! We look forward to working with you again, and we hope you have a wonderful weekend!

Easter products: https://www.dinkleboo.com/us/occasions/easter.html/?sncp=easter

Best regards,
Jennifer

Pennsylvania
1 review
0 helpful votes
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Great gift!
March 13, 2019

Such a cute book! Loved that I could customize it with the childrens names and preview it before submitting the order. Very impressed with the quality! Will order again!

Date of experience: March 9, 2019
Amanda D. — Dinkleboo Rep
over a year old

Hi Amy!

Thank you for the 5-star review! Yes, you are always able to preview each story in its entirety before you submit your order. If you ever have questions during the creation process, please feel free to contact our fabulous customer support team at, [email protected]. Thank you, and have a beautiful weekend!

https://www.dinkleboo.com/us/occasions/easter.html/?sncp=easter

Warm regards,
Jennifer

Pennsylvania
1 review
0 helpful votes
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Perfect Gift
March 13, 2019

The book came quicker than promised and durable and printed perfectly. LOVE LOVE LOVE this company. Can't wait to order more for the other nieces and nephews

Date of experience: March 9, 2019
Amanda D. — Dinkleboo Rep
over a year old

Hello Stephanie!

We can't thank you enough for your glowing review! Dinkleboo strives to produce memories that will last a lifetime, and we are thrilled we were able to help! Please check your email for new and exclusive offers, and we hope you have a wonderful night!

Best regards,
Jennier

From the business

Personalized gifts for kids are easy to create at dinkleboo.com. Personalized kids books, name labels, and other kids toys that are unique and make thoughtful presents.