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Dinkleboo Reviews Summary
The company has garnered a mixed reputation, with many customers praising the quality and uniqueness of their personalized products, which often exceed expectations. Positive experiences highlight efficient ordering processes and responsive customer service, particularly from individual representatives who go above and beyond to resolve issues. However, several customers express frustration over shipping delays, lack of tracking information, and inconsistent communication, particularly when attempting to cancel orders or address concerns. Overall, while the product quality and customer service can be commendable, systemic issues in logistics and support need addressing to enhance customer satisfaction.
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Over the last 2 days Adam R has been helping me with a technical issue I had while trying to place an order.
His customer service was exceptional!
Thanks for the laugh and enjoy your cookie!
Easy good experience! The simplest order. Very user friendly. Really liked the process! Received the product and it was very true to life!
Hi Bill!
We are elated you had such a great experience while using our site! Please let me know if you ever need any assistance, and have a wonderful night!
Best regards,
Jennifer
The personalized books are amazing! The kids will love them for Christmas! I will defiantly be ordering more!
Good afternoon Alyssa!
Thank you for the 5-star review! Please check your email for exclusive offers, and have a fabulous holiday weekend!
Warm regards,
Jennifer
I bought 2,1for my grandson and one for my great nephew. They are going to love these personalized books. They turned out so cute, I love the books.
Hi Sarah!
We are thrilled you had such a seamless experience while using our site! Thank you for your continued support, and have a great holiday weekend!
Best regards,
Jennifer
I ordered 11 different books for our grandchildren. I wasnt real sure of how good they would be, but figured the kids would get a kick out of seeing their names. When the books arrived, I sat down and began to leaf through and discovered my jackpot! They are extremely well written and I cant wait to give them out at Christmas! Ill be a returning customer!
Hello Terry!
Wow, eleven personalized storybooks for your grandchildren! We are sure they will cherish their books for years to come! It was our pleasure to serve you, and have a great day!
Best regards,
Jennifer
I was scrolling through Groupon when I came across one for Dinkleboo books. The price was amazing! I bought 6 books for my nieces and nephew for Christmas. Dinkleboo has a great selection and I got to see a preview of the book before committing to ordering. The shipping was fast and each book was individually sealed when arriving. I absolutely LOVE these books! I will be ordering from them again! Thank you Dinkleboo!
HI Lana!
Thank you for such a kind and heartfelt review! We know your nieces and nephews will adore their personalized book! Please check your email for exclusive offers, and have a fantastic weekend!
Best regards,
Jennifer
I love it! Good quality, fast, creative and special. Really good. I wamy to order 3 more for my nices and nephew.
Hello Ella!
We are elated you had such a wonderful experience with our company! We look forward to working with you again, and have a great upcoming holiday!
Kind regards,
Jennifer
This is my 3rd time ordering from Dinkleboo, and I'm always impressed by the high quality! Their customer care is also great and quick to respond!
Good afternoon Renata!
It's wonderful to hear from our returning customers! We thank you for your continued support, and hope you have a wonderful holiday season!
Best regards,
Jennifer
I went on live chat regarding a price reduction after I had placed my order six hours earlier. I was given a credit for the difference no questions asked. The customer was second to none. I would definitely recommend this company to anyone looking for custom books etc.
Hello Jeanne!
Thank you for sharing your fabulous customer service experience! We take each issue case by case, so we are ecstatic we were able to assist you! If you ever need assistance, please do not hesitate contacting us! We appreciate your patronage, and hope you have a beautiful weekend!
Phone: 1 800 540-5729
Hours: Monday to Friday 9:00am to 5:00pm, Saturday 9:00am to 1:00pm (MST - Mountain Standard Time)
Email: [email protected]
Best regards,
Jennifer
I ordered from Dinkleboo last year and was more than happy with my purchase, named and dated Christmas ornaments. So pleased Ive ordered again this year, two days after placing the order its in its way! Initially had a problem paying, couldnt remember my PayPal password! A message to the company brought a response and a solution within 24 hours, thank you to the wonderful Rick. Dont hesitate order today, good quality, excellent customer service.
Hello Nita!
I will make sure to let Rick know of your kind words! It was his pleasure to assist you, and we hope you have a beautiful holiday season!
Warm regards,
Jennifer
Ordered 2 personalized books for my daughter. One for Christmas and one for her birthday, both of the books are adorable and were shipped out so fast! Will definitely shop from dinkleboo again!
Good afternoon Sara!
Thank you for the glowing review! We look forward to working with you again, and hope you have a fantastic weekend!
Kind regards,
Jennifer
The books were great and my grandson and great granddaughter will love their Christmas books. The stories are for there age group
Hi MaryAnn!
Dinkleboo appreciates your kind words! Please let me know if you have an idea for a new Christmas story; as we always love to hear from our customers! I can be reached at [email protected], attention Jennifer. Thank you for your business, and have a great night!
Best regards,
Jennifer
My 3 year old will LOVE this new book! Love that it is personalized! Appears to be good quality, holding on for Christmas to gift!
Hello Mandy!
We are positive your 3 year old will love their book! Please check out our early bird Christmas special, and have a wonderful evening!
Early bird Christmas: https://www.dinkleboo.com/occasions/christmas.html/?sncp=early_bird
Warm regards,
Jennifer
Very helpful, took. Care of my problem of voucher code quickly and politely, thank you patient also, returned my call
Good evening Christel!
It thrills us to hear we were able to help you with your voucher issue! Please do not hesitate to contact us no matter how small the problem. We thank you for your business, and hope you have a fantastic night!
Phone: 1 800 540-5729
Hours: Monday to Friday 9:00am to 5:00pm, Saturday 9:00am to 1:00pm (MST - Mountain Standard Time)
Email: [email protected]
Warm regards,
Jennifer
There are so many books to choose from. But the one we purchased will be perfect for our grandson. I was very pleased with the quality!
Hi Becky!
With over 70 titles, it's wonderful to hear you found the special one for your grandson! If you ever need any assistance, please do not hesitate to contact me! I can be reached at [email protected], attention Jennifer.
Best regards,
Jennifer
I am very pleased with the service and the product once received. And delivery was prompt! My grandchildren loved the books I gave them last year so I got them more this year for Christmas too. Being on a fixed budget, I have to wait for them to be offered at discounted prices.
Good evening Cheryl!
Thank you for your glowing review! Currently we are offering our early bird Christmas special, so that may work for you. We thank you for your continued patronage, and hope you have a wonderful holiday season!
Early bird Christmas offer: https://www.dinkleboo.com/occasions/christmas.html/?sncp=early_bird
Kind regards,
Jennifer
I was really satisfied with the book i ordered. It's Super cute! And fast shipping. I will definitely order more books.
Good Evening Sasha!
Your 5-star review means a great deal to our small company! Please check out our early bird Christmas specials, and have a fantastic weekend!
Early bird Christmas offer: https://www.dinkleboo.com/occasions/christmas.html/?sncp=early_bird
Warm regards,
Jennifer
I was extremely happy with my purchase and I will definitely be ordering from them again. The quality was better than I expected.
Hi Amanda!
We are ecstatic you love your personalized product! Please check our Facebook page for exclusive offers, and have a wonderful day!
Facebook: https://www.facebook.com/dinkleboo/
Best regards,
Jennifer
I had a great experience with Dinkleboo. I was able to customize my own photo album. The process was easy and very simple. My photo album turned out so beautiful. Better than I had imagined. The book's quality looked great and the images were sharp. I received the album about a week after I ordered it. I recommend this site to anyone that is looking to customize a photo album.
Hi Jessica!
Thank you for your glowing review on our fabulous photo books! We agree, they make a wonderful gift that you will cherish for years to come! Please check out our early bird Christmas sale, and have a beautiful weekend!
Early bird Christmas offer: https://www.dinkleboo.com/occasions/christmas.html/?sncp=early_bird
Warm regards,
Jennifer
ABSOLUTELY BEAUTIFUL! GREAT CHRISTMAS PRESENT 'S. Love the stories. My niece and nephew 'S will love THESE..
Hello Kathy!
Thank you for the kind words! We have just released a few new Christmas books, so be sure to check them out! Dinkleboo wishes you and your family a wonderful holiday season!
Warm regards,
Jennifer
From the business
Personalized gifts for kids are easy to create at dinkleboo.com. Personalized kids books, name labels, and other kids toys that are unique and make thoughtful presents.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
HI Fiona!
Thank you for the fabulous review! We will make sure to let Adam know he was able to assist you, and we hope you have a fantastic holiday weekend!
Warm regards,
Jennifer